BH Nails

+1 586-343-8248

14955 E 9 Mile Rd, Eastpointe, MI 48021 United States of America

Open Today: -

Quick Facts About BH Nails

BH Nails place, based on the comments provided, has both strengths and weaknesses. In order to fully assess these, we will go through them and analyze the different aspects.

Strengths: 1. Understanding and delivering what the customer wants: One customer mentioned that they have been going to BH Nails place for years and have never had any complaints. This indicates that the nail technicians at the salon have the ability to understand and deliver what the customers desire.

2. Attention to detail: Another customer mentioned that the lady doing their nails paid close attention to detail. This is a positive point as it implies that the nail technicians at BH Nails place are focused on providing high-quality work.

3. Best pedicures: A customer stated that BH Nails place offers the best pedicures. This indicates that their pedicure services are of high standard and customers are satisfied with the results.

Weaknesses: 1. Inconsistent pricing: Several customers mentioned issues with inconsistent pricing. One customer mentioned that they were charged more for the same set of nails after two weeks, while another mentioned that the prices are not listed and each technician has their own prices. This inconsistency in pricing can lead to confusion and dissatisfaction among customers.

2. Poor quality work: One customer stated that their nails had visible lines and white tips, indicating poor quality work. Another customer mentioned that the lady sitting at the first table facing the wall did a terrible job and was rough on their nails. These comments highlight a weakness in the quality of work provided by BH Nails place.

3. Language barrier: A customer mentioned that the nail technicians at BH Nails place do not speak English, which led to a lack of understanding and resulted in a failure to deliver the desired design on toes or French tips. This language barrier can be a significant drawback, as effective communication is crucial in ensuring customer satisfaction.

4. Rude and unprofessional owner: Multiple customers mentioned that the owner of BH Nails place is rude and lacks manners. This unprofessional behavior can create a negative atmosphere for customers and potentially drive them away.

5. Long wait times: One customer mentioned that the salon is very busy and they had to wait a long time to be served. This can be frustrating for customers, especially if they have busy schedules and limited time.

In conclusion, while BH Nails place has strengths such as understanding customer preferences, attention to detail, and providing excellent pedicures, it also has weaknesses including inconsistent pricing, poor quality work, language barriers, a rude owner, and long wait times. These weaknesses can adversely affect customer satisfaction and loyalty. Addressing these weaknesses would be crucial for BH Nails place to improve and maintain a positive reputation in the industry.

Best TL Reviews

Been going here for years I never have any complaints they've always understood what I want and I always get better table 2 he is the best guy only guy that does my nails.

I have used this place since last year and will NEVER go there again. Not only do they keep upping the price, it’s just not quality work. $40 for an ACRYLIC FILL IN and that didn’t include getting a color on my nails. Apparently that’s $8 now because they only have shellac?! GTFOH I can see lines from where my nails grew out and have white tips so you can see lines by the cuticles and at the bottom. TERRIBLE work. It was the lady that sits first table facing the wall. Oh and she also told me I was wrong when I told her I only paid $35 the last time and the. She was super rough on my nails the whole time. Just lost a regular

My photos are the ones with white tips and lines by the cuticles idk how to add the pic to my review

The owner is rude , and didn’t even do nor finish the job or nails right then got mad when my friend spoke about her nails not being right

I normally come here to get my nails done in the guy at the front does them I came in today had them done said medium length they are very short on top of that I said I wanted them coffin she did half them coffin then the rest Square I had to have her stop cause they looked horrible don’t let the lady at table 5 touch your nails.. I will not be back I will drive the hour to have them done right.. she also made my nail bleed horrible..

Very busy. But close to sisters home. Was so very busy. So we had to wait a long time. They do not speak English. So did not get design on toes or French tip. Because they did not understand what we wanted.

The best pedicures!!! Although I stopped going here for my nails. You could go today and pay for a set go back in 2 weeks and get charged more money for the same set!!! No prices listed when you walk in every tech has their own prices.

They way the owner handle business is very unprofessional, she feel like she can talk to anybody any kind of way, she doesn’t have any manners

This is now the only nail place I will go to. The lady doing my nails was gentle and attentive. Paid close attention to detail.