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Long Branch Saloon

+1 815-857-3486
55 Southeast Ave, Amboy, IL 61310 United States of America
Open Today: -

Quick Facts About Long Branch Saloon

Long Branch Saloon is a popular restaurant with various strengths and weaknesses, as reflected in the comments provided. Overall, the strengths of the establishment include friendly staff, good food and drinks, convenient parking, clean bathrooms, a diverse menu with plenty of options, fair prices, and excellent desserts. These positive aspects contribute to a positive dining experience for many customers.
One significant strength highlighted in the comments is the friendly staff. Multiple comments praise the staff for being accommodating and attentive, which enhances the overall dining experience. Additionally, the positive remarks about the good food and drinks suggest that the restaurant maintains a high level of quality in their offerings. The positive feedback about the burgers being cooked just right and the excellent martinis further supports the notion that Long Branch Saloon has a good culinary reputation.
The restaurant's ability to cater to different needs and preferences is another strength. The menu offers a variety of options, including seafood dishes that are praised for their quality. This indicates that Long Branch Saloon can cater to different tastes and dietary requirements, making it suitable for a wide range of customers.
The availability of parking is also highlighted, which is a convenience factor that many patrons appreciate. Clean bathrooms are also mentioned positively, which indicates that the restaurant maintains a hygienic environment.
Fair pricing is an additional strength, as customers feel that the prices are reasonable, especially considering the quality of the food. This could attract budget-conscious individuals and families to the establishment.
Moreover, the presence of excellent desserts is seen as a positive aspect. Having a satisfying dessert selection can enhance the overall dining experience, and the positive feedback suggests that Long Branch Saloon excels in this area.
However, there are also weaknesses that have been mentioned in the comments. One significant weakness involves the inconsistent pricing and lack of communication about price changes by the waitstaff. A customer mentioned being charged more than expected for boneless wings without prior notification. This lack of transparency and communication about pricing can lead to customer dissatisfaction and potentially drive them away from the establishment.
Another weakness mentioned is the poor quality of the food during a visit. Customers were dissatisfied with their meals, suggesting that there may be inconsistency in the food preparation or quality control. A disappointing dining experience can deter customers from returning in the future.
Furthermore, a negative comment regarding a delay in receiving food due to issues with the fryer suggests potential inefficiencies in the kitchen or staff coordination. Waiting for extended periods for food can diminish the overall dining experience and frustrate customers.
Finally, a comment about the restaurant's declining quality over the years raises concerns about consistency and long-term commitment to maintaining high standards. Customers may hesitate to visit an establishment when the quality of the food and service is perceived to be inconsistent or declining.
In conclusion, Long Branch Saloon has several strengths that contribute to its positive reputation, such as friendly staff, good food and drinks, convenient parking, diverse menu options, fair pricing, and excellent desserts. However, weaknesses such as inconsistent pricing, poor food quality, delays in food preparation, and concerns about declining quality over time should be taken into consideration by potential customers. Overall, the positive aspects mentioned in the comments outweigh the negatives, but it is important for the establishment to address and rectify the areas for improvement in order to maintain customer satisfaction.


Best TL Reviews

Friendly staff and good food. Good drinks. And open till 10pm! The burgers we had were really good and cooked just right. Fries were not my favorite but that's my opinion. The martini's we had were excellent there was parking. Bathrooms were clean. Menu had plenty of options. Seafood looked really good and prices were fair. They did have really good desserts to choose from afterwards too.
During this crazy time due to Covid 19 all restaurants are limited to only doing carryout orders. We were going to get takeout for Mother's Day but again due to the limits placed upon them to comply with social distancing guidelines they have reduced their hours and were closed on Sundays for the time being so we ordered the following Saturday. We were very happy with our carryout order. Normally we would not order steak dinners for carryout, but they did such a great job I would not hesitate to do it again. The meals were not only hot and fresh but the way they were wrapped they would probably stay that way for a while. The meals were all prepared correctly and ready within the time frame given. The staff taking the order and there for pickup made the process go very smoothly.
How do you go from $12.95 on 12 pcs boneless wings to getting charged $24.00, instead of telling us about the price changed. Waitress decided not to tell us until after we paid and we asked about it. It doesn’t even come with sides! Unreal! Loved going to this place, but after getting hit with different pricing, definitely taking myself to another restaurant. I think the waitress should of given us a heads up.
We had a 100 dollar gift certificate, went for fish one Friday, it sucked. Waitress offered to take money off the bill,i said never mind this place hasnt been any good in years. She said, "yeah I know, it really hasnt." I was speechless. This time...Take hubby, my daughter, daughter in law. We order chicken strips and burgers. When I ask waitress after waiting hour and 15 mins. She says" fryer was down earlier, put us behind, i am not asking cook when orders are hoing to be ready cause he yells at me".
Left balance of 65 gift certificate for mediocre food of 40 dollars. We are done!
Friendly staff! Chicken, fries, fried mushrooms were excellent ???? Hash browns were ok, very greasy.
We had a very good dinner. We had the mini surf and turf and the jumbo shrimp and fried mushrooms were very good. Some of the best shrimp I have ever had. Our server Billie was very nice and accommodating.
The food is always amazing and always friendly staff
This is our go to place when we camp at Yogi Bear. The Owners and Staff are very friendly and attentive. No matter what we've ordered, it's always been spot on. Their burgers rate right up there with all the places we've gone to. It's a kid friendly restaurant with a lot of seating. The bar is a large U shape which means the Bartender is always close by. Nice selection of beers and of course Bud Light on tap sealed the deal for me. It gets 5 stars because a small town with a place like this is rare.

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Long Branch Saloon Info

Amenities

Service options
  • Takeout
  • Dine-in
Health & safety
  • Staff required to disinfect surfaces between visits
Highlights
  • Fast service
  • Great coffee
  • Great dessert
Popular for
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Alcohol
  • Coffee
  • Comfort food
  • Food
  • Food at bar
  • Kids' menu
  • Quick bite
Dining options
  • Dinner
  • Dessert
Amenities
  • Good for kids
  • High chairs
Atmosphere
  • Casual
  • Cozy
  • Historic
Crowd
  • Groups
  • Tourists
Planning
  • Accepts reservations