Quick Facts About US Nails
US Nails place has received a mixture of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the salon, we will break down the comments and evaluate each aspect.
Strengths:
1. Skillful Nail Technicians: Multiple customers have praised the nail technicians at US Nails place for their amazing job and professionalism. Genie, in particular, has been complimented for her gentle and kind approach towards customers and her ability to provide amazing recommendations.
2. Friendly Staff: Many customers have expressed their satisfaction with the friendly and welcoming staff at US Nails place. The positive interactions with the staff contribute to a pleasant and comfortable atmosphere for customers.
3. Price Transparency: One customer mentioned that US Nails place has their prices clearly displayed on a card. This transparency helps customers know what to expect and eliminates any guesswork regarding the cost of nail services.
4. Quality (when done by the right technician): Some customers have been loyal to US Nails place for several years, emphasizing the excellent quality of their nail services. This indicates that the salon has the potential to provide high-quality nails, although it might heavily depend on the nail technician.
Weaknesses:
1. Infection Issues: One customer shared their disappointment after receiving two infected big toes from their visit to US Nails place. This raises concerns about the salon's cleanliness and sanitary practices. It is essential for a nail salon to prioritize hygiene and take necessary precautions to prevent infections.
2. Inconsistency in Nail Quality: Despite the positive reviews, there have been instances where customers received unsatisfactory nail services. One customer complained about their nails having a plain color with numerous bumps and a messed-up shape. Another customer mentioned that the technician missed polish on the bottom part of their nails. These incidents indicate inconsistency in the quality and attention to detail by the nail technicians.
3. Pricing Issue: A customer expressed disappointment after being charged the same price for a nail fill as they would for a full set. This suggests a lack of pricing consistency and fairness. Clear communication and transparency regarding pricing are crucial for maintaining customer trust and satisfaction.
Based on the comments, the strengths of US Nails place lie in the skillful technicians, friendly staff, price transparency, and the potential for providing high-quality nail services. However, weaknesses include infection issues, inconsistency in nail quality, and pricing discrepancies.
To address these weaknesses, US Nails place should prioritize the following:
1. Hygiene and Sanitation: Implement strict hygiene practices and regular cleaning protocols to prevent infections and create a safe environment for customers.
2. Consistent Training and Quality Control: Provide thorough training to all nail technicians to ensure consistent quality across the salon. Regular quality control checks can help identify and correct any issues before they impact customer satisfaction.
3. Fair Pricing and Policies: Review and revise pricing policies to ensure fairness and transparency. Customers should not be charged the same amount for a fill as they would for a full set. Clear communication about pricing and any potential additional charges is essential to avoid misunderstandings and dissatisfaction.
Overall, US Nails place has some strengths in terms of skillful technicians and friendly staff. However, there are notable weaknesses that need to be addressed to improve customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
AMAZING job yet again by Genie!! She is an amazing nail tech and she always gives amazing recommendations when I bring in a picture idea! Nails were $65 and pedicure with gel polish was $50. She is so gentle and kind to yogi and your nails!!
friendly staff, very focused and professional. love the way my nails turned out - exactly how i pictured them!
I really loved this place when I went. The people were nice and they have their prices on a card so you aren't guessing what you'll be paying. Unfortunately I now have two infected big toes which has never happened from going to a nail salon before. Very disappointed that it didn't work out.
Absolutely fantastic! I’ve been going here for the last 10 years or so. I don’t get my nails done religiously but when I want them done this is the only place I go. The quality has always been phenomenal!
The quality of nails depends on your nail tech. I’ve been here a lot but i probably won’t go anymore, I went today and my nails are just a simple plain color with no design. you can see a ton of bumps underneath the topcoat and it makes it look horrible, the shape of my nails are messed up, and the guy missed polish on the bottom part of my nail. I didn’t notice most problems initially cause at a quick glance they look okay but the more I look at them the more I just want them taken off honestly.
First timer here. I’ve been with the same nail tech for the past 3 years n today I decided to check out the nail shops in town because mine was all the way in Madison. I was very nervous that the set I want wasn’t going to come out the way I wanted because I’m a very picky customer, but I LOVE IT!
The nail tech that did my nails did a very wonderful job! I forgot her name but she was the owner niece. Thank you for these beautiful set!
The only place I will get my nails done!! They do a great job every time 10/10!!
Did a good job but I went back into get nails filled 2 weeks later and I was charged for the same price as if I was getting a full set. $55 All that was done was a fill. Thats why I gave a 3 star.. Wont go back.
Place Pictures
US Nails Info
Amenities
From the business
-
Identifies as Black-owned
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Crowd
-
LGBTQ+ friendly
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
13. Hawaii Nails
14. 1 Nails