Quick Facts About Hawaii Nails
Hawaii Nails has a combination of positive and negative comments from customers, which can help identify its strengths and weaknesses. Let's analyze these comments to understand the overall strengths and weaknesses of the establishment.
Starting with the strengths:
1. Low pricing: One customer mentioned that the prices at Hawaii Nails are affordable. This can be seen as an advantage for budget-conscious individuals who are looking for nail services at a reasonable cost.
2. Decent pedicures: Despite using MMA acrylic, one customer still appreciated the quality of the pedicures at Hawaii Nails. This indicates that there is some level of skill and expertise in providing pedicure services.
3. Great customer service: Multiple customers mention the great customer service provided at Hawaii Nails. This is a valuable strength as it enhances the overall experience and satisfaction of the customers.
4. Skilled staff: Several customers commented on the talent and professionalism of specific nail technicians (Leo and Juan) at Hawaii Nails. This indicates that the establishment has skilled staff members who can deliver high-quality nail services.
5. Good performance in additional services: Some customers mentioned positive experiences with eyebrow shaping, eyelash extensions, and other services, indicating that Hawaii Nails might have a wide range of services available, and their staff is well-trained in providing them.
6. Massage time: One customer mentioned that the deluxe pedicure includes extra massage time, which can be seen as a strength for those seeking relaxation and pampering during their nail service.
Now, let's move on to the weaknesses:
1. Use of MMA acrylic: The use of MMA acrylic is a significant red flag as it can be harmful to the health of natural nails. This is a considerable weakness that needs to be addressed, as it can deter customers who prioritize the health of their nails.
2. Unprofessionalism and poor customer service: Some customers had negative experiences with the unprofessional behavior of the staff at Hawaii Nails. These include long wait times, being skipped over, and poor organization. These issues impact the overall customer satisfaction and need to be addressed to improve the establishment's reputation.
3. Lack of air conditioning: One customer mentioned that Hawaii Nails does not have air conditioning, and the salon can become uncomfortably warm. This can be seen as a weakness, especially for customers who prioritize a comfortable and pleasant environment during their nail services.
4. Inconsistency in nail shapes: One customer mentioned that their nails were not shaped evenly, requiring additional fixing at home. This inconsistency in service quality can be seen as a weakness, as it indicates a lack of attention to detail or training among some staff members.
In conclusion, Hawaii Nails has several strengths, including low pricing, decent pedicures, great customer service, skilled staff for specific services, and additional massage time during certain treatments. However, it also has significant weaknesses, such as the use of MMA acrylic, unprofessional behavior and poor customer service, lack of air conditioning, and inconsistencies in nail shapes. Addressing these weaknesses and building upon the strengths can help improve the overall quality and reputation of Hawaii Nails.
Best TL Reviews
This shop uses MMA acrylic. Stay away to protect the health of your natural nails. 2 stars for low pricing and decent pedicures.
Great staff it gets packed but they do nails great
This place is great. Im happy i found them. They have great customer service and know what they do. Im so picky about my nails and im sooo satisfied with my gel nails and gel pedicure. Will be coming here ONLY!
Did my shaped my eyebrows & applied eyelash extensions amazingly also painted my nails for an affordable price. I love it here and will always be a loyal customer
Hey are unprofessional. I sat there since 9am before the nail tech was even available. I sat there waiting. I got a call so I stood outside the door. No answer. It is now 11:26 am still no service they skipped me with every one that can after me. This place is very unorganized. Need better customer service. They are always late to work as well.
Juan is the best he does good pedicures. Also, Leo is very professional ???? he does a great job on nails
LEO IS THE BEST! He’s super talented, and nice.
I called this place before coming and the guy that originally answered seemed frustrated but put me on the call who actually did my nails when I arrived. When first walking into this place it is very warm as they dont have AC and for one that is not from the area it was pretty hot. The lady that did my nails was amazing though. Although the shape was not equal through all of them (which I will have to fix at home) she took her time and was very easy. Usually I get scared when people get out the clippers or scissors but she was very gentle with both my hands and feet. Instead of getting the regular pedicure I got the deluxe for $8 more and you get about 25 minutes of extra massage time. I will be back for sure due to the price and the service.
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Today
Opening Hours
Monday | Closed |
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Tuesday | 09:30 AM - 06:00 PM |
Wednesday | 09:30 AM - 06:00 PM |
Thursday | 09:30 AM - 06:00 PM |
Friday | 09:30 AM - 06:00 PM |
Saturday | 09:30 AM - 06:00 PM |
Sunday | 11:00 AM - 04:00 PM |
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