Quick Facts About Miracle Nail & Spa
Miracle Nail & Spa place has received a mix of positive and negative comments from customers. By analyzing these comments, we can identify the strengths and weaknesses of the establishment.
Starting with the strengths, one recurring theme in the comments is the positive experience with customer service. Customers mention that the workers are friendly, patient, and professional. They feel comfortable and welcomed in the salon. This is an important aspect of any service-based business, as excellent customer service helps to build a loyal customer base.
Another strength mentioned by one customer is the cleanliness of the salon. The customer specifically noted that the salon was bright and clean, creating a pleasant environment for services. Cleanliness is crucial in a nail and spa place, as it gives customers a sense of hygiene and ensures their safety during treatments.
Some customers also had positive experiences with specific services offered at Miracle Nail & Spa. One customer highly recommends the "happy feet" treatment, mentioning that it helped them relax, focused, and relieved pain. Another customer expresses satisfaction with their nails, mentioning that they got exactly what they wanted. These positive experiences with specific services indicate that the establishment has the ability to provide excellent treatments in certain areas.
However, there are also weaknesses that need to be addressed. Several customers criticized the quality of the nail services received. They mention various issues such as uneven nails, bumpy texture, globs of polish, and nails of different lengths. These comments suggest a lack of attention to detail and quality control during the nail application process. Inconsistent results can lead to customer dissatisfaction and potential loss of business.
Another weakness highlighted by a customer is the lack of professionalism in the nail set. The customer states that the polish was not done evenly, and the nail felt rough and bumpy. This inconsistency in the quality and finish of the nail services detracts from the overall professionalism of the establishment.
Pricing is another concern raised by customers. One customer mentions that they paid $55 and were not satisfied with the results. Another customer states that their $45 ANC nails were thin and not properly filed. These comments suggest that the prices charged may not be justified by the quality of the services provided. When customers feel that they have overpaid for a service, they are less likely to return and recommend the establishment.
Lastly, there is a language barrier issue mentioned by one customer. The customer wanted to speak to the manager to address their concerns but felt that the staff did not understand them. Clear communication is crucial in the service industry to ensure that customer expectations are met. If the staff struggles to understand or communicate with customers, it can lead to misunderstandings and frustration.
In conclusion, Miracle Nail & Spa place has strengths in terms of customer service, cleanliness, and positive experiences with specific services. However, there are weaknesses related to inconsistent nail quality, lack of professionalism, pricing, and language barriers. Addressing these weaknesses can improve the overall experience for customers and enhance the reputation of the establishment.
Best TL Reviews
I asked for long nails! The one on my ring finger on my right hand is a added on nail. The lady was In A rush nipped my fingers a couple of times And nails. Was ruff with my hands and very impatient. My nails have globs on one side of the nail it’s not even even! And my nails are all different links. Made me pay $55 and they knew I was upset about my nails. Bc I kept pointing out what was wrong and they did absolutely nothing. The Chinese lady told me they were fine! I wanted to speak to the manager obviously they didn’t understand what I was saying. So I paid my nails so I didn’t cause a scene. Just a horrible place to go do not go I do not recommend going here!
My gel set was okay but does not look professional! From far is looks okay but up close you can see discolorations where the polish was not done evenly and the nail is not smooth. The nail is all bumpy and not even at all! I think for the price, you should just go else where. The service was great so I wish I liked my nails better.
I always have a good relaxing experiencing no matter what I’m getting done here. But highly recommend the happy feet with Lucy. I was very stressed and felt relaxed, focused and in a lot less pain all over after visit. Was fabulous treatment! Thank you again.
The place was nice to go into and the people were friendly. However, my nails came out messy and they didn’t feel right. I got ANC and they came out very thin, like you could feel the plastic. unlike I have ever had before. I almost want to get them taken off. They also weren’t filed enough, so they are very scratchy and get caught/feel weird on things. I won’t be going back, because these nails just weren’t worth my $45. I was looking forward to these christmas nails, and am sad to be disappointed.
It’s my first time to get my nails done at this place it was recommended by a friend. Great place. Nice worker. They are so patient and professional. It took almost 2 hours to do my nails which is totally worthy. The results are amazing!!! I got exactly what I wanted.
She did my nails
Really cute ???? love it
OMG!! THIS IS MY NEW "GO TO" LOVE THIS PLACE Michael is so dope on the brows & lashes???????????? and they let you know in advance lashes and brow tint last for 2wks max then you need to come in for a refresher ! I have uneven brows ????????♀️ and he still nailed it????
Bright and clean. My favorite place for a paraffin wax pedicure, with a back and arm massage at the end. Everyone is super welcoming too!
Place Pictures
Miracle Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
How to go there
Location
Places
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