Quick Facts About Magic Nails
Strengths:
- Hannah, one of the nail technicians, is highly praised and considered amazing by one customer. This indicates that there is at least one skilled and talented staff member at Magic Nails.
- The establishment has loyal customers who have been coming for years and have not been disappointed. This suggests consistency in the quality of their services.
- Despite the location of the salon being judged by some, the comment encourages potential customers to look past it and give Magic Nails a chance.
- One customer with short nails commends Hannah for her ability to work with them, indicating that the salon has technicians who are willing to take on challenging tasks and accommodate specific requests.
- Multiple comments mention the great quality of the nails and the fact that the technicians take their time to ensure satisfaction.
- The salon is described as having a relaxing atmosphere and being clean, indicating that it provides a pleasant environment for customers.
Weaknesses:
- One customer had a terrible experience, describing the nail technicians as rude, rough on the hands, and unprofessional.
- This same customer expressed dissatisfaction with the final look, including sloppy nail art, lumpy and uneven acrylic, poor shaping, uneven nail lengths, and crooked nails. This suggests that the quality of work and attention to detail may vary significantly among the technicians at Magic Nails.
- The customer mentioned that multiple nails were not fully painted or covered with acrylic, indicating inconsistency and lack of thoroughness in the services provided.
- The negative experience also involved being asked to leave the salon after expressing dissatisfaction, which shows a lack of appropriate customer service and conflict resolution skills.
- Another customer had a bad experience with eyebrow waxing, describing the technician as not following instructions and lacking experience and customer service skills.
- The same customer noted that the salon charged full price despite the poor service and lack of apology, indicating a lack of professionalism and accountability.
Overall, the strengths of Magic Nails include having a talented and praised technician, loyal customers who have had consistently good experiences, the ability to work with challenging requests, and providing a relaxing and clean environment. However, the weaknesses are evident in negative experiences that highlight issues with the technicians' professionalism, skill level, attention to detail, consistency, and customer service. These weaknesses are important to address in order to improve the overall reputation and satisfaction of the salon.
Best TL Reviews
These are just a few of the many sets I’ve gotten done at Magic Nails. Hannah is absolutely AMAZING‼️
Dealing with health issues and explaining to be careful with cutting my nails and toes they always make sure to do the right thing. I have been coming to Magic Nails for years and have not once been disappointed. Don’t judge the area take the step and you will be happy.
This place is god awful. The nail techs are rude, and very rough on your hands. I was charged 82$ and when I complained about the final look I was asked to leave the salon! Incredibly unprofessional. The job was rushed, the nail art was sloppy. The acrylic was so lumpy and uneven, the shaping was horrid, none of the lengths were even and some nails were glued on crooked! I’ve never been more displeased. But my main complaint was that multiple nails weren’t even full painted let alone COVERED WITH ACRYLIC. there are SO many better and affordable salons! This place is trashh
Hannah is amazing!! I have very very short nails due to a bad habit of biting them when I get anxious, and most salons can’t do my nails or do them in a rushed manner because they are so short!! Hannah on the other hand took her time, gave me exactly what I wanted, from length to design!! She never complained and never rushed!! I’ll definitely be going here more often !!
Awesome , showed them a picture of the colors and the designs I wanted & got exactly that. Took their time to provide me with great quality nails. Very relaxing atmosphere. Very clean. Definitely will be going back on a monthly basis.
Love getting my nails done there and Hannah does great with the designs
Got them done last Friday love them
Waa excellent service, fast as possible (efficient) and relatively inexpensive compared to other places. Very satisfied. Full set with gel polish.
I will not be going back to this establishment. This is the second time I use them for eyebrow waxing and she completely did whatever she wanted. I explicitly stated “keep my shape just clean them up. I do not want them thin.”I made abundantly clear because the first time I used them months ago she messed them up. I blamed myself the first time for not being abundantly clear with my instructions.
I did not want to make a huge fuss nor did I want to embarrass her but I did not get an apology at all. They charged me full price anyway and said to go elsewhere because my eyebrows are hard to wax. This has never happened to me at any other establishment. She clearly lacks experience and customer service skills.
Place Pictures
Magic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
How to go there
Location
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11. Figaro's