Quick Facts About 1st Nails
1st Nails Place, based on the comments provided, seems to have several strengths that contribute to its positive reputation. These include the convenience of quick appointments during lunch breaks, personable and friendly service, affordability, thoroughness, stand-by policy for repairs, professionalism, ability to ensure customer satisfaction, comfort provided during services, and a wide range of design options. These strengths have likely fostered a loyal customer base and positive word-of-mouth recommendations.
One key strength of 1st Nails Place is its convenience for customers. Many customers appreciate the ability to schedule appointments during their lunch breaks, ensuring that they can return to work on time. This level of flexibility and efficiency is likely appealing to individuals with busy schedules.
Furthermore, the professionalism exhibited by the staff and their skills in providing beautiful work are highlighted in the comments. The staff at 1st Nails Place are described as being very professional, ensuring customer satisfaction before leaving, and producing high-quality results. These qualities create a positive experience for customers and contribute to their satisfaction and loyalty.
Affordability is also mentioned as a strength of 1st Nails Place. Customers appreciate that they can receive quality nail services at a reasonable price. This affordability may attract a wider range of customers who may have budget constraints but still want to enjoy professional nail services.
The ability to customize nail designs is another strength highlighted in the comments. Customers mention that they can have whatever design they want, indicating that the staff at 1st Nails Place are skilled in fulfilling customer requests. This level of customization contributes to customer satisfaction and provides a unique experience for each individual.
Another strength observed in the comments is the speed and efficiency of the staff. They are described as being quick, which is likely appealing to customers who want to get their nails done without spending excessive time at the salon. Additionally, the introduction of new press-on stickers demonstrates the salon's ability to adapt to new trends and provide innovative options to customers.
However, 1st Nails Place also has some weaknesses highlighted in the comments. One customer mentions an issue with inconsistent pricing, stating that they were charged different amounts than what was advertised on the wall. This lack of transparency in pricing could lead to customer frustration and a loss of trust. Inconsistencies in pricing can create confusion and prevent customers from knowing what to expect in terms of cost.
Another weakness mentioned is the inconsistency in the quality of services provided by specific nail technicians. One customer complained about receiving a subpar pedicure from a specific technician and mentioned that their nails weren't shaped perfectly. Inconsistencies in service quality among different staff members can lead to an inconsistent customer experience and a lack of confidence in the salon's ability to consistently provide a high level of service.
Finally, the comments mention issues with the durability of the nail services. Some customers expressed disappointment in experiencing cracked and chipped nails shortly after getting them done. This could be a weakness in terms of the salon's ability to provide long-lasting results and maintain the integrity of the nail services. Customers may expect their nails to last for a longer period without any issues, especially if they are investing a significant amount of money.
In conclusion, 1st Nails Place has several strengths that contribute to its positive reputation, such as convenience, personable and friendly service, affordability, thoroughness, stand-by policy for repairs, professionalism, ability to ensure customer satisfaction, comfort, and a wide range of design options. However, there are also some weaknesses highlighted in the comments, including inconsistent pricing, variability in service quality among staff members, and issues with nail durability. Addressing these weaknesses could further enhance the salon's reputation and ensure a consistently positive customer experience.
Best TL Reviews
Traci & her sister in law are the VERY best! I can go on my lunch break (by appointment) & have no problem getting back to work on time. They are personable, friendly & affordable. You will not be disappointed. They truly are THE BEST!
They were very thorough. Did a great job and even stand by their work. She said if for any reason I'm not happy, feel free to come back for free repair. But Tracy and Tiny do a great job. I'll never go anywhere else now!
Very Professional and beautiful work. Always making sure I’m satisfied before I leave.
Always friendly. They make you feel comfortable and can always do whatever you want as far as design.
Love 1st nails. They are quick and good at what they do. Friendly staff and we always leave satisfied! Love their new press on stickers! Thank you 1st nails.
I had a fill on acrylics. They young lady was nice. My problem is I was told it would be $35.for a fill and when I went to pay it was $48. No tip for you!!!!!
My nails where not shaped perfectly and the ring finger wasn’t covered as well as it should have been. I certainly won’t be back.
Very great detail to my pedicure! Clean polish job, not rushed at all. Gel nail polish looks amazing. Most impressive was who appeared to be the owner also checking in on quality of visit and happiness to services during and after. I went on a friend's recommendation. Highly impressed and would recommend to others!!
Honest review: I have been going to Tracy for over a year and I was wowed by her work and great customer service skills but now, unfortunately, I will have to find a new nail shop. First and foremost, you NEVER know how much you will be charged, despite the pricing listed on the wall. I have been charged $18 - $25 for a fill (shellac) & $20 for a color change (shellac).My full sets have always varied from $45 -$55. Hailey is terrible at pedicures, she always does a rushed job, so I began to do my own. Diane's full sets will have you going back to get a nail repair every 2 days. Tracy's lack of ownership disappointed me this last go round. My nails weren't up a week and were already cracking, not to mention the polish (Yes, shellac) was chipping.. that's never happened. I spend too much money on my nails for mishaps. Good riddance.
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1st Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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