Quick Facts About Star Nails
Star Nails - Strengths and Weaknesses
Star Nails is a nail salon that has received both positive and negative reviews from customers. By analyzing the comments provided, we can identify the strengths and weaknesses of the salon.
Strengths:
1. Skillful and attentive staff: Multiple customers mentioned the great experience they had with the staff at Star Nails. They praised the technician's attention to detail and their ability to perform services professionally. This indicates that the salon has skilled and well-trained employees who provide quality services.
2. Welcoming and friendly atmosphere: Many customers felt welcomed and appreciated at Star Nails. They appreciated the warm and friendly environment, praising the owners and staff for making them feel comfortable. This suggests that the salon excels in customer service and creates a positive ambiance for its clients.
3. Attention to customization and detail: Star Nails showcased its ability to cater to individual customer needs by carrying out specific requests, such as designing yellow roses and butterflies on a customer's nails. This demonstrates the salon's commitment to providing personalized service and pays attention to detail.
4. Affordable prices: According to one customer, the prices at Star Nails are reasonable. Affordable services make the salon accessible to a wider range of customers and can attract repeat business.
5. Availability of unique nail colors: The inclusion of unique chrome/holographic nail colors was appreciated by some customers. Offering a wide range of colors and finishes can attract customers looking for more unique and trendy options.
Weaknesses:
1. Inconsistent opening hours: One customer complained about the salon's failure to open on time. This inconsistency can lead to customer dissatisfaction and inconvenience, potentially resulting in the loss of business.
2. Lack of communication channels: Another customer mentioned that the salon's phone number was out of service. This suggests that the salon may have issues with communication and customer accessibility. A functioning phone line is crucial for customers to make inquiries, book appointments, and get pricing information.
3. Quality issues: One negative review highlighted issues with the quality of service. The customer complained about streaks in the nail paint, a lack of skill during application, and cutting cuticles to the point of bleeding. These quality concerns indicate potential inconsistencies in service delivery or skill levels among technicians.
4. Time management: One customer expressed frustration with the length of time it took to complete their services. Spending 2 1/2 hours in the salon can be tiresome and inconvenient for customers, especially if the quality of service does not meet their expectations.
In summary, Star Nails has several strengths, including skilled and attentive staff, a welcoming atmosphere, attention to customization and detail, affordable prices, and availability of unique nail colors. However, the salon also faces some weaknesses, such as inconsistent opening hours, lack of communication channels, quality issues, and potential time management problems. By addressing these weaknesses, the salon can enhance customer satisfaction and improve its overall reputation in the industry.
Best TL Reviews
The guy who did my pedicure did it how it should be done! Everything was perfect! The owner is so sweet and did an amazing job on my mothers nails. 10/10 we will be back!
Bro I love this place. I have not had my nails done (professionally) since prom 11 years ago. Except for last month, I decides to start getting them done again. I stopped at a place in Columbus and had the worst experience ever. My nails were uneven and bumpy, the color was terrible and even my daughter who got her nails done for the first time did not like the experience. I was hesitant about going anywhere else but I decided I would try a salon closer to my house in Alabama. Well, the one I stopped at was full and I didn't want to wait because I had to work so I drove across the street to Star Nails and it's like it was meant to be. The staff was amazing, very sweet people even their son is really sweet. It is a nice environment so calm and relaxing. Me and my daughter loved our pedicures and I love my full set. This is the first time I ever got gel and I will always use gel from now on. They really took their time and my nails look amazing oh, I will always come here now.
I needed my nails fixed and yellow roses and butterflies put on for my mom that had just passed away. They completely redid my nails and made them look better than they have in months. They only have 3 people who work there but they still take their time and make things look good. The prices are very good as well.
I had a wonderful experience! Brian and his wife made you feel welcomed and they spent quality time on your nails and pedicure. I absolutely LOVE the chrome/holographic nail colors they have at this salon also!
Many nail salons toss you in and out with zero conversation or appreciation that you visited their salon, but Brian and his wife were totally opposite! I'll definitely be back!
If you are going to have hours of 10:30-7:30 at least be open. I came thinking it would be open after waiting 20 mins they never opened.
First time and last time. The guy that has the first table to the left made my experience horrible. He doesn’t paint well. He put a top coat on my first toe on my left foot but couldn’t do it without messing up the paint so he just stopped and said he’ll add it later when the paint settles. He never did. Then the worst part was my manicure. He cut my cuticles to the point where they started to bleed. By that time all he had to do was paint so I sat through it, but he painted them horribly. There were streaks in the paint, not a smooth finish at all. I could’ve done it myself. I didn’t want to try and get anything fixed because I had already been there for 2 1/2 hours. But I won’t be going back.
I am not one to get my nails done but I was talked into it. After riding around hours we finally found this place. First establishment welcoming from the moment we walked in. When I stared I did not understand what I wanted they were very helpful and understanding. They were patient and did not rush due to other impatient customers. They explained wait times and were very friendly. They try to make you comfortable and the space is relaxing. I would recommend and visit again.
they don't open on time their door says 10:30a.m. mon-sat and their phone number is no good it's out of service so u can't call to get pricing
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Star Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:30 AM - 07:30 PM |
|---|---|
| Tuesday | 10:30 AM - 07:30 PM |
| Wednesday | 10:30 AM - 07:30 PM |
| Thursday | 10:30 AM - 07:30 PM |
| Friday | 10:30 AM - 07:30 PM |
| Saturday | 10:30 AM - 07:00 PM |
| Sunday | Closed |
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15. Star Nails