Quick Facts About LA Nails
LA Nails has received mostly positive comments, with customers praising the quality of the nails, the friendly staff, and the efficiency of the service. However, there are a few negative comments regarding the service and the demeanor of one specific staff member.
One of the strengths of LA Nails is the long-lasting results that customers experience. One customer mentioned that the nails from LA Nails last longer than any other place they have been to. This indicates that the technicians at LA Nails are skilled at creating durable and well-done nails. Another customer also mentioned that their fill lasted longer than expected, showing the quality of the work done by the staff.
The atmosphere of LA Nails is also praised by customers. Several comments mention that the salon provides a nice and welcoming environment. Customers appreciate being treated with kindness and a friendly attitude, even when the salon is busy. This indicates that the staff at LA Nails prioritize customer satisfaction and strive to create a positive experience for their clients.
The staff at LA Nails is also highlighted as a strength. The names Anna and Andy are mentioned multiple times as providing great care and service to the customers. Customers appreciate their skills and the care they put into their work. Some even mention that they feel like family when interacting with Anna and Andy, indicating a strong customer-staff relationship.
Efficiency is another strength of LA Nails. One customer mentioned being in and out in less than an hour for a gel manicure. This efficiency is attributed to the employees' ability to work quickly while still providing quality results. The comments also mention that the employees have a good system in place, allowing them to handle multiple customers efficiently.
Despite the strengths mentioned, there are a few weaknesses that customers have pointed out. One customer mentioned that they received terrible service at LA Nails. They were left sitting in the chair for 15 minutes with only their tips on, and the technicians were aggressive when filing their nails. Additionally, the skin was left dirty, and the nails were not shaped properly, requiring the customer to correct the technician multiple times. Another customer mentioned that a rude lady did their nails and had an attitude during their visit. This indicates a possible inconsistency in the service provided by different employees at LA Nails and highlights the importance of consistent training and customer service standards.
In conclusion, LA Nails has several strengths including long-lasting nails, a nice atmosphere, friendly and skilled staff, and efficient service. However, there are also weaknesses such as inconsistent service and the possibility of encountering a rude employee. Addressing these weaknesses by providing consistent training and maintaining high customer service standards would further improve the overall customer experience at LA Nails.
Best TL Reviews
I have been coming here for a few years now and I always leave extremely satisfied, the nails look beautiful and they last longer than any other place I go when I’m back home. Anna and Andy always take great care of me.
I've been utlizing L.A. Nails off and on for at least the last 10 years...L.A. Nails provides a nice atmosphere along with great service and a decent price...today was spectacular!!! Great service as always! Thank u Anna...you're the best! (No need to do a lot of talking when you are doing a superb job!)♡♡♡
Service was terrible.They left me sitting in my chair for 15 minutes with only my tips on.Were very aggressive when filing and left my skin dirty afterwards. The lady also gapped my nail and filled it with glue as well as my friend.Terrible shaping techniques, I had to correct her multiple times while shaping my nails.i will say polish application was good and the nails didn’t come out horribley. My complaint is really the service
Always so kind and welcoming even when busy. My wait is never too long and Anna has done a phenomenal job that's held up against time. I could have easily gone another week between fills!
I had a great visit. I didn't expect much because of the reviews but Anna did an amazing job. I'll definitely return plus she's extremely fast. My fill was done in 20 minutes and it's flawless!
Anna and Andy are AWESOME folks. My mom, sister, nieces and I use them and they do great work. They're almost like family.
Stopped by to get a gel manicure and was in and out in less than an hour. The employees had a great system that allowed them to knock multiple people out quickly.
EVEN THO MY NAILS AND TOES CAME OUT REALLY NICE, THE RUDE LADY DID MY NAILS. SHE HAD AN ATTITUDE. I DON'T THINK SHE SPOKE UPON ARRIVAL. SHE WAS KINDA ROUGH WITH MY HANDS ALSO. I WANTED TO LEAVE OUT BUT I WILL NEVER EVER RETURN. PLEASE SAVE YOUR MONEY AND TIME.
LA Nails Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:00 AM - 06:45 PM |
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Tuesday | 09:00 AM - 06:45 PM |
Wednesday | 09:00 AM - 06:45 PM |
Thursday | 09:00 AM - 06:45 PM |
Friday | 09:00 AM - 06:45 PM |
Saturday | 09:00 AM - 06:45 PM |
Sunday | 11:00 AM - 04:00 PM |
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