Quick Facts About Little Palm Inn Lake Wales
Little Palm Inn in Lake Wales has received mixed reviews from guests, with both strengths and weaknesses highlighted. In order to provide a well-rounded analysis, the strengths and weaknesses will be discussed based on the comments provided.
Starting with the strengths, one guest mentioned that the room was clean and pleasant, which is an important aspect of any accommodation. The quiet atmosphere of the inn was also appreciated by some guests, providing a peaceful environment for relaxation. Additionally, the guest mentioned that the inn allowed pets, which made the stay more enjoyable for them as they felt secure with their furry companions.
Another positive aspect mentioned was the flexible check-out time. The guest appreciated not being rushed or disturbed by staff, allowing them to sleep in and leave at a convenient time. The price of the room was considered reasonable, which could be seen as another strength for those on a budget.
Moving on to the weaknesses, several guests complained about the presence of bed bugs, which is a serious concern and can greatly affect the comfort and experience of staying at the inn. One guest specifically mentioned that their request for a refund was denied, indicating poor customer service in handling such issues.
There were also complaints about the poor condition of the property, including leaking roofs, mold in the bathroom, and roaches. This suggests that the inn may not prioritize maintenance and cleanliness, which greatly affects the overall experience of guests.
The customer service provided by the staff was mentioned multiple times as being extremely rude and unhelpful, which is a significant weakness for any establishment in the hospitality industry. In one instance, a guest reported being attacked by a dog in the rental office, with staff showing indifference and providing no assistance. This not only reflects poorly on the staff but also raises safety concerns for guests.
The lack of amenities, such as no fridge or microwave in the rooms, was mentioned as a downside by one guest. This limits the convenience and comfort of the stay, forcing guests to eat out instead of having the option to store and prepare their own meals.
The limited number of TV channels and outdated televisions were also criticized by a guest. This may detract from the overall entertainment value and comfort of the rooms.
Accessibility and communication issues were also mentioned by a guest. They stated that the front office phone did not work and that the doors were often locked, causing inconvenience and a lack of accessibility to staff when needed.
Overall, Little Palm Inn in Lake Wales has a number of weaknesses that should be taken into consideration before booking a stay. Issues with bed bugs, rude staff, poor maintenance, and limited amenities can greatly impact the quality of the stay. However, the positive aspects, such as cleanliness and pet-friendliness, should also be considered for those who prioritize a budget-friendly and quiet environment.
Best TL Reviews
Bed bugs and would not refund my money!
Landlord is a complete d!ck, Bed bugs, roaches, and rats the wifi never works and the cable TV only has 10 or 12 channels! Lord why did I move here! Did I mention you can't stand outside over 5 minutes are you going to be rushed into your room.
Shower didn't work but the room was cheap n semi comfortable
Extremely rude and poor customer service. I would avoid this place at all cost it's not worth the headache and place is extremely run down
Attacked by dog when I walked into rental office. Was told I wasn’t supposed to be in there, but there was no sign. Dog was retained and was asked “well what do you want?” I said I was looking for a 2 month rental while my house was being built. Dog attacked me again and was told to just leave there was no available units call 2 days before you’re ready to move.. Very weird interaction. I guess stay here if you’re desperate
Garbage rooms rude owners leaking roofs mold in bathroom roaches
This was a very quiet place. Almost to quiet. When there were not to many other guests arriving , especially on a Friday night, I was worried that I had made a big mistake coming here. But the room was clean and pleasant. And although there was not a fridge or microwave in the room. It gave me an excuse to go out and eat and that was a nice change. I slept in and slept great. Got out a little after 11:00 o'clock check out, with no one banging on my door or ringing my phone asking me if I was checking out or not. That I really do appreciate. The price was the going rate at $70 dollars. My only suggestion to the Vintage Inn would be to consider putting refrigerators and microwaves in the rooms. And although the TV worked well and had cable, I think flat screen TV's would bring the "Vintage Inn" a little more current and comfortable. But the best thing about the Inn is that my babies loved it too. And they were welcomed and I felt secure that they were with me. Thank-you Vintage Inn, it is very hard to find a nice place to stay with the ones you love. Even if they have more than two legs. That make the best companions. They never complain about the air being to cold!!!
This motel sucks ! It's cheapest and have no choice but to stay here People in office are rude as it can be , rejected my rent after living here for almost 4 months with no reason given so I'm basically staying rent free , my sink has not been fixed yet ! It's still clogged and nothing is getting done no room service property is disgusting the front office phone does not even work or they just don't pick it up the doors are always locked and it's pathetic the motel starting to look like they are running out of business or something so I'm basically waiting for a 3 day noticed that has not yet came ???????? this motel is a joke
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