Beyond Beauty Supply

+1 314-383-8700

7201 Natural Bridge Rd Suite A, St. Louis, MO 63121 United States of America

Open Today: -

Quick Facts About Beyond Beauty Supply

Beyond Beauty Supply has several strengths that make it a popular choice among customers. Firstly, the customer service is highly praised by multiple comments. Customers appreciate the owner's efforts in ensuring that they find everything they need and providing the best possible experience. The owner is described as friendly, helpful, and always ready to assist. These positive interactions contribute to a pleasant shopping experience and build customer loyalty.

Another strength of Beyond Beauty Supply is its product availability. Customers mention that the store always has what they are looking for, and if they don't, the owner is willing to order it for them. This shows a commitment to meeting customer needs and going the extra mile. Having a diverse range of products and maintaining sufficient stock levels is crucial for a beauty supply store, and Beyond Beauty Supply seems to excel in this aspect.

The reasonable pricing of products is also highlighted as a positive aspect. Many comments mention that the prices are set right, suggesting that the products are not overpriced and offer good value for money. Reasonable pricing is an important factor for customers when choosing a beauty supply store, and Beyond Beauty Supply seems to understand this.

Another strength of Beyond Beauty Supply is its location and convenience. One comment mentions that the store is close to their home, making it easily accessible. Being conveniently located can attract more customers and increase foot traffic to the store. This is advantageous for Beyond Beauty Supply as it provides convenience and accessibility to a larger customer base.

The owner's willingness to rectify any issues is another strength of Beyond Beauty Supply. One comment mentions that the owner provided store credit when a customer had to return an item. This resolution not only emphasizes good customer service but also showcases the owner's commitment to customer satisfaction. By addressing and remedying customer concerns promptly, Beyond Beauty Supply is likely to earn repeat business and build a positive reputation.

Despite its strengths, there are some weaknesses indicated in the comments. One comment warns customers to ask for an itemized receipt as the cashier may attempt to cheat them during a return. The comment suggests that the cashier might overcharge or misrepresent the items purchased. This indicates a potential issue with the store's internal processes or dishonest employees, which could negatively impact customer trust and satisfaction.

Furthermore, one comment questions the owner's claim of being different from Ali Express, stating that the owner does not actually ensure customer happiness as promised. This conflicting information could create doubts about the owner's integrity and cause customer dissatisfaction. It is essential for businesses to deliver on their promises to maintain trust and credibility.

Additionally, one customer expressed disappointment with the unavailability of a specific item they were looking for. While the owner made efforts to help by checking with another store and offering to mail the item, the customer's initial disappointment might have tarnished their overall experience. Ensuring consistent stock availability can be a challenge for any retail business, but efforts should be made to manage customer expectations and fulfill their needs to avoid disappointment.

In conclusion, Beyond Beauty Supply has several strengths that contribute to its positive reputation, including excellent customer service, product availability, reasonable pricing, and a convenient location. However, some weaknesses, such as potential issues with itemized receipts and unfulfilled customer expectations, should be addressed to maintain customer trust and satisfaction. Overall, the positive comments outnumber the negative ones, indicating that Beyond Beauty Supply has created a strong foundation for success in the beauty supply market.

Best TL Reviews

CAME IN TODAY HAD AN AMAZING SHOPPING EXPERIENCE REALLY LOVE THE WAY HE MADE SURE WE FOUND EVERYTHING WE NEEDED AND HAD THE BEST CUSTOMER SERVICE APPRECIATE THE DEALS‼️‼️‼️????????

I LOVE LOVE LOVE !!! He always has what I need and if he doesn’t he’ll order it for me!! Prices are definitely set right .I don’t go to no other beauty supply anymore

My experience with this beauty supply has been nothing but good I’ve even gotten store credit before when I had to bring something back the manager is super friendly and nice and he is a great businessman I highly recommend shopping at this store it is close to my home so it’s convenient the prices are good and overall a great beauty supply and I have been to some of the worst ones but he is by far one of the nicest owners I’ve come across

Ask for an itemized receipt. The cashier will attempt to cheat you if you make a return. Will state that you purchased more than you actually did and argue with you about it. Be careful. The owner will make a great sales pitch for you to purchase and promise to o make it right if you do not like they hair..they do not. Claims that they are not like Ali Express and want customers to be happy. Not true.

Owner is AWESOME! Always pleasant and ready to help. I recommend anyone to this store!!

I cane here looking for a pacific purse, and they were all sold out!!!! I guess I not the only one that likes their style of purses. The owner went above and beyond to accommodate me with checking at his other store, but they didn't have it either. So he gave me his info so he could mail it to me when it came in yayyyyyyyyyyyy!!!!!

This store always have what I’m looking for &. Always open. Great Customer service! The worker did an amazing job helping me look for what I needed. I would definitely recommend this location.

Amazing service and Really good prices for hair supplies and bundles. I personally always feel the hair and it was think and very soft . ❤️I love this beauty supply