Quick Facts About Tropical Nails
for a long time. I have been a loyal customer for years and have always been satisfied with the service and quality of work at Tropical Nails. The staff is friendly and welcoming, and they always make me feel comfortable and appreciated. The salon is clean and well-maintained, creating a pleasant atmosphere for customers.
One of the strengths of Tropical Nails is their attention to detail and the high quality of their work. Many customers, like Benny and his family, praise the beautiful nails they receive and feel satisfied with the overall service. This indicates that the salon takes pride in delivering excellent results and is dedicated to ensuring customer satisfaction.
Another strength is the friendly and welcoming nature of the staff. Many customers appreciate the good chat and great family atmosphere at the salon. This friendly environment creates a positive experience for customers and contributes to their overall satisfaction.
The loyalty of some customers, such as the one who has been going to the same nail technician for 17 years, speaks volumes about the trust and satisfaction that the salon has been able to build with its clientele. This loyalty indicates that the salon has consistently provided good service and maintains a high level of customer satisfaction.
Additionally, the reasonable prices of the services offered at Tropical Nails are considered a strength. Many customers appreciate that the salon provides high-quality work at prices that are fair and affordable. This makes it accessible to a wider range of customers and adds value to their experience.
However, Tropical Nails also has some weaknesses that should be addressed. One customer complained about their nails being filed too low, resulting in a lack of natural nails and the entire nail coming off when the artificial nails are removed. This suggests that there may be some inconsistency in the skills of the nail technicians or a lack of attention to the specific requests and needs of the customers.
Furthermore, another customer criticized the professionalism of the salon and mentioned instances of gossiping and unprofessional behavior. This indicates that there may be some issues with the conduct and communication of the staff, which can create a negative experience for customers and potentially result in their dissatisfaction.
Another weakness mentioned by a customer is the appointment system at Tropical Nails. The customer complained about having to wait for a long time despite no appointments being allowed. This suggests that the salon may need to improve their efficiency in managing customer flow and ensure a fair and transparent appointment system to avoid frustrations among customers.
It is also worth mentioning that one customer expressed concerns about the sanitation practices of the salon. Pouring remaining product back into the original bottle can be seen as unhygienic and unprofessional, which can negatively impact the reputation and trustworthiness of the salon.
In conclusion, Tropical Nails has several strengths that contribute to its positive reputation, such as the high quality of work, friendly staff, reasonable prices, and the loyalty of long-term customers. However, there are also some weaknesses in the areas of inconsistent nail techniques, unprofessional behavior, appointment management, and sanitation practices, which should be addressed to maintain and improve customer satisfaction. By recognizing and addressing these weaknesses, Tropical Nails can continue to build on its strengths and provide a better overall experience for its customers.
Best TL Reviews
Benny and family went above and beyond. Beautiful nails, good chat, great family, good service. I would highly recommend and come back again anytime: looking forward to coming here every single time again, I am in love with my nails.
Went to get a manicure and complained about my regular nails being filed so low that it was barley any nail left. Also when the nail pops off your whole nail comes off because they file so low before and after adding acrylic. So after that they were mad and ignored me, and made me soak my own nails off!! I tip them every time and don't appreciate being treated and talked to with the language they were using. Then while I was waiting after I soaked my nails the husband was just sitting there doing nothing, then began to do another womans nails that had just walked in.. And they also gossip about other customers! Very I'm professional, and unsanitary ,they sometimes pour remaining product back in original bottle,I will not be going back
Terrible place. Walked in they said no appts but the wait was an hour and a half. I came back at an hour. They said same thing “another hour and a half”. I sat down to wait since obviously first come
Fist served. A woman walks in they tell her they’re ready right away for her. Long story short IM in the beauty industry, don’t go here. Very unprofessional. The owner tries to ask you if you live in the neighborhood. Or “who did your nails last
Time”. None of it matters. Gossipy. Unprofessional. Calls everyone “hey lady”. Ugh. He didn’t like that I wanted and needed my nails cut all the way down either. I then went to another nails place that would finish my nails the length I wanted them AFTER my already wasted time with tropical nails
Been going to this Nail tech for 17 years and she ALWAYS delivers every time!!!!
This nail salon is literally the best nail salon I have ever been too.. amazing quality, services, as well as prices. Definitely highly recommend
Love the family. Always friendly and busy busy....they get u in asap. We are loyal customers...
I have been coming here for 18 years and would not say a bad thing about this salon. The owners are friendly and all the services are priced very fare. Ms.Lim does a wonderful job managing the store and I would suggest this nail Salon to anyone.
Customer service is valuable and Priceless at the same time they do a great job and your nails last
Place Pictures
Tropical Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:30 PM |
|---|---|
| Tuesday | 09:00 AM - 06:30 PM |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | 02:00 AM - 04:00 PM |
How to go there
Location
Places
Other Places
13. Beauty 2 U