City Nails

+1 708-410-0074

618 S 5th Ave, Maywood, IL 60153 United States of America

Open Today: -

Quick Facts About City Nails

Strengths:

1. Customer service: Many comments mention the exceptional customer service at City Nails. Customers feel valued and treated like family, which creates a positive and welcoming atmosphere.

2. Personal attention: David, the owner, is willing to personally perform services for customers who had previous negative experiences. This personalized approach shows a commitment to customer satisfaction and goes above and beyond to make things right.

3. Skillful technicians: Customers express satisfaction with the quality of the services provided, particularly in terms of pedicures and manicures. They mention long-lasting results and positive experiences during the treatments.

4. Friendly staff: Multiple comments highlight the friendliness of the staff at City Nails. This creates a warm and inviting environment for customers, making them feel comfortable and appreciated.

5. Affordability: One comment mentions that City Nails offers affordable prices, making self-care accessible to a wider range of customers. This can be a significant advantage, especially for those on a budget.

6. Green tea: Many customers rave about the delicious green tea served at City Nails. This attention to providing a pleasant and enjoyable beverage adds to the overall positive experience.

Weaknesses:

1. Inconsistent experiences: One customer had a negative experience on their second visit, with issues related to the quality of the service received. This inconsistency could be a concern for potential customers, as they may not be guaranteed the same level of service every time.

2. Possible lack of attention to detail: The same customer who had a negative experience mentions that the technicians left polish on their mother's fingers during a manicure. This indicates a potential lack of attention to detail, which can be frustrating for customers who expect a thorough and professional service.

3. Safety concerns: One customer experienced pain in their second toe after their visit to City Nails. While it is unclear whether this was directly caused by the service or an infection, it raises a safety concern. Ensuring proper hygiene and preventing any potential injuries or infections should be a priority for the salon.

In conclusion, City Nails has several strengths that contribute to positive customer experiences, such as exceptional customer service, personal attention, skillful technicians, and friendly staff. Additionally, affordability and the offering of complimentary green tea are added perks. However, there are also some weaknesses to consider, including inconsistent experiences, possible lack of attention to detail, and a safety concern raised by one customer's experience of pain. These weaknesses should be addressed and improved to ensure a consistently positive experience for all customers.

Best TL Reviews

Love my experience! My new nail place and hidden gem. Customer service is priority here and u are treated like family!!!! I got a no chip deluxe pedicure and manicure and was pleasantly surprised! The over the top customer service especially for a Saturday and soothing hot lemon honey green tea! David and his team are the best! They have gained a new customer!!!

I was very satisfied with this visit to City Nails. After not having a experience the last time I was there, I reached out to David. He apologized for the inconvenience and guaranteed to personally perform my service the next time I was to come in. I can honestly say I'm glad I went back. It was one of the best pedicures I've had in awhile. Looking forward to seeing him again soon.

My 1st time going to this location for my manicure and pedicure. They were very friendly and had the best green tea. Will go again!

Angie's makes it affordable to keep up with our self care. I love supporting hometown women owned businesses. I have been very satisfied with the salons services.

i love everyone here, so caring , ❤️ and my girlfriend is satisfied with her nails ❤️❤️❤️

My first visit was good, no issues; got a no chip pedicure that lasted three weeks. I went back a second time, and thought the lady did a good job. Wrong! Next day, my second toe starts hurting out of nowhere, just a constant throbbing pain. Now I’m on day two of this pain and trying to figure out if it’s infected or cut. They also messed up my moms pedicure and left polish on her fingers from the mani but she didn’t feel like complaining. Me, I’m going to complain because I’m in pain right now. So avoid going here is my opinion.

David was AMAZING!!! I got the deluxe pedicure and I literally fell asleep and was snoring. The hot foot wax was the best thing ever! Thanks David I will definitely see you in 2 weeks!!!

Saturday September 17th 2022..City Nails in Maywood Illinois is the best.. ANGIE does the best pedicures for Woman or Man...