Quick Facts About Hair Land
Hair Land, as described by the comments, has several strengths and weaknesses that can be identified.
Starting with the strengths, one consistent comment is the friendliness and helpfulness of the staff. Multiple customers mention how welcoming and personable the staff members are, making them feel comfortable and appreciated as customers. This is a significant strength as friendly customer service can greatly enhance the overall shopping experience and build customer loyalty.
Another strength is the wide variety of hair options available. Customers mention that Hair Land has a vast selection of different hair colors, styles, lengths, and even natural hair products. This is beneficial for customers as it allows them to find exactly what they are looking for in terms of braiding hair and extensions. Having a diverse range of products gives the store a competitive advantage and attracts customers who may have specific preferences or requirements for their hair.
Additionally, customers appreciate the fact that the store is willing to help locate specific products. Despite the store being described as cluttered and unorganized, customers note that the staff members are knowledgeable about the inventory and can point customers in the right direction. This shows that the staff is attentive to customers' needs and willing to go the extra mile to ensure customer satisfaction.
On the other hand, Hair Land does have some weaknesses that have been mentioned. One recurring criticism is the cluttered and disorganized layout of the store. Customers have commented on the difficulty of navigating through the store due to the excessive amount of merchandise packed into a small space. This can create a negative first impression and deter potential customers who prioritize a clean and organized shopping environment.
Another weakness highlighted in the comments is the higher prices compared to other stores in the city. Some customers mentioned that the prices for crochet hair were slightly more expensive at Hair Land compared to competitors. This can potentially drive price-conscious customers away and lead them to other stores that offer more competitive pricing.
Furthermore, a few comments mention that the owner or store manager lacks customer service skills. Customers felt ignored and were not acknowledged upon entering the store. This can significantly impact the overall shopping experience and leave customers with a negative perception of the store.
In summary, Hair Land has a number of strengths and weaknesses based on the comments provided. The friendliness and helpfulness of the staff, wide variety of hair options, and willingness to assist customers in finding specific products are all positive aspects of the store. However, the cluttered and disorganized layout, higher prices compared to competitors, and perceived lack of customer service skills from the owner are areas that need improvement. By addressing these weaknesses, Hair Land can enhance the overall shopping experience and appeal to a broader customer base.
Best TL Reviews
The Staff Was Super Nice But The Store Is Cluttered. Very Unappealing. Too Much Packed In Such A Small Space. Cameras Were Everywhere But Is Understandable Because Of The Amount Of Stuff In There, It Is Impossible To See Over And Around Shelves.
Crotchet Hair Prices Were A Little Higher Than A Few Of The Other Stores Around The City.
Very cluttered and in disarray. The owner (I assume) has no customer service skills. I was in the store for a good 5 mins before being acknowledged and both the owner and employee made eye contact with me when I walked in.
The lady in the store was super welcoming, nice and helpful. Very personable felt like I knew her forever!
This is the only place I get my braiding hair from. I live 30 minutes away, but I make the trip because I can always find what I'm looking for. They pretty much have every hair color, style, and length. From 12 inch to 64+ inch...yaaaasss! They also have a variety of natural hair products. Stores a little unorganized, but it's because they have SO many hair options. Just ask for what you are looking for and whoever is working will point you in the right direction. Great customer service!
So friendly and helpful. Highly recommended!
Had lots of different variety anything you're looking for in extension wigs ect... For some of the experiences that were poor quality prices were too high. The gentleman that was the cashier I'm thinking that the store owner was very helpful and very nice place was a little hot
It may be a bit cluttered at times, but it's overall great. I get most of my hair there; they have the cutest styles of hair, in my opinion. They're friendly to their customers, kept a wig for me so I can buy it the next day. I highly recommend them to people. Keep up the excellent work!
All they need is full lace 360 wigs for me to give them a 5 star.
I've been going here for years and to my surprise,, the guy showed he had a personality after all. He actually laughed and made a joke today. Wow ????
Hair Land Info
Amenities
Service options
-
In-store shopping
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Quick visit
Payments
-
NFC mobile payments
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
How to go there
Location
Places
Other Places
8. VN4 Nails
15. Los Lunas Vetco