Nail Love

+1 334-826-3511

300 N Dean Rd Unit 8, Auburn, AL 36830 United States of America

Open Today: -

Quick Facts About Nail Love

Nail Love place has a number of strengths based on the comments provided. Firstly, the fact that the reviewer had been with their previous nail artist for 25 years demonstrates a level of loyalty and consistency that is likely valued by customers. This suggests that Nail Love place is able to build long-standing relationships with their clients, which is a testament to the quality of their services.

The comment about Kevin, a nail artist at Nail Love place, highlights his skill and precision when it comes to doing nails. The reviewer mentions that it is difficult to find someone who can perfectly execute a specific type of nail design, but Kevin is able to do so effortlessly. This speaks to the expertise of the nail artists at Nail Love place and their ability to provide high-quality nail services.

Another strength mentioned in the comments is the promptness of the nail artists, specifically Lisa. Being prompt is important because it shows that Nail Love place respects their clients' time and values punctuality. This promptness, along with the ability to do a fabulous job, has made Nail Love place the go-to nail salon for this reviewer since moving to the area.

The positive experience of a customer regarding their pedicure further highlights the quality of the services provided by Nail Love place. The reviewer expresses excitement to go back, indicating that the service was enjoyable and well-executed.

The comments also mention the use of color changing polish and the satisfaction that comes with it. This demonstrates that Nail Love place offers a variety of options to cater to different preferences and stays up-to-date with nail trends, as evidenced by the color changing polish.

Additionally, the mention of Nail Love place being professional, reasonably priced, and fast without any mistakes suggests that the salon also excels in terms of customer service and efficiency. These attributes are important to many customers as they contribute to an overall positive experience.

However, it is crucial to address the weaknesses mentioned in the comments. The comment about the salon being unfriendly, especially towards people of color, is a significant concern. It suggests that there may be racial bias in their treatment of customers, which can lead to discrimination and a negative experience for certain individuals. This weakness needs to be addressed and rectified by Nail Love place to ensure equal treatment and create an inclusive environment for all customers.

Additionally, the comment about turning away black customers but allowing white customers to wait raises questions about the fairness and consistency of their customer service. This indicates a potential bias in decision-making and can contribute to a negative reputation for the salon.

In conclusion, Nail Love place has several strengths based on the comments provided, including the ability to build long-standing relationships with clients, the expertise and precision of their nail artists, promptness, quality services, and a variety of options. However, the weaknesses mentioned, particularly the allegations of racial discrimination and inconsistency in customer service, need to be addressed and resolved to ensure that Nail Love place maintains a positive reputation and provides a welcoming and inclusive environment for all customers.

Best TL Reviews

I've been using the same nail artist for 25 years! A long-standing relationship that stood the test of time as she went on maternity leave four times. My loyalty never faltered. One day without notice, she closed her salon and never looked back. No warning. I was crushed and my heart broken. ???? THEN I FOUND KEVIN!! I am a perfectionist and SUPER high-maintenance. I know this about myself, but it was congruent with Tiffany because we had been together for so long! Back to Kevin… he saved me! I didn’t think I could ever find someone that could perfect a SUPER SHORT, PAPER THIN, ROUNDED SQUARE ACRYLIC OVERLAY WITH NEUTRAL GEL POLISH! While it may sound elementary, it is VERY hard to find someone that can do so with precision. TIFFANY DOES NOT COMPARE TO KEVIN. He is in a league of his own, and I don’t even know if he knows it. He is so gentle, yet when he is done you wonder how it even happened so seamlessly. It didn’t even feel like he was touching me! It was a magical experience and I feel fortunate that I found him. I wish that you, the reader, could understand how important my nails are to me. It’s almost embarrassing. You just have to experience it for yourself. COME. SEE. KEVIN. *He will even work by appointment!*

Loved this place sad it took me so long to find. super sweet people! Call and make an appointment for a quick start.

Very unfriendly, especially to people of color.

I have gone there twice to this place of business and got turned away. I noticed they will turn black customers away saying too long of a wait, but a white customer comes in they let them wait.

Lisa is always prompt at my appt time and does a fabulous job on my nails. This has become my go-to nail salon since moving to the area.

This has become my new favorite nail place. I always make an appointment and have been seen right when I walk in the door.Kevin is fast,does a great job and we have funny conversations. I recommend this place but make an appointment.

I had the best pedicure ever. I can’t wait to go back.

I always get the color changing polish and i absolutely love them every time.

I totally love this place. She is really professional! The price is not so expensive, it is valuable. She did it really fast without any mistakes. I will come here again. I’d like to recommend to come here for everyone !!!