Quick Facts About Focus Nails & Pedicures
Focus Nails & Pedicures place has several strengths based on the comments provided. One of the main strengths highlighted is their attention to detail and commitment to providing long-lasting results. Customers mention that their nails last at least three weeks, indicating the quality of their service and products.
Another strength is the professionalism of the staff. Multiple comments mention the professionalism and friendliness of the employees at Focus Nails. This is an important factor for customers as it contributes to their overall experience and satisfaction.
The cleanliness and organization of the salon are also highlighted as strengths. Customers appreciate that the salon is clean, both in the main area and in the back rooms. Many nail salons have a strong smell of acrylic fumes, but Focus Nails is commended for not having that odor, making it a more pleasant environment for customers.
The use of individual extractors at each table to protect indoor air quality is another notable strength. This demonstrates the salon's commitment to providing a safe and healthy environment for both customers and employees.
The ability to make appointments and the expertise in delivering requested nail designs are also mentioned as positive aspects. Customers mention that it is necessary to make an appointment and be prepared to wait a little, but that the wait is worth it. The expertise of the technicians in delivering desired results and taking their time to ensure customer satisfaction is evident in these comments.
The range of services provided by Focus Nails is also seen as a strength. They offer gel and powder manicures, catering to different customer preferences. Additionally, some customers mention getting their eyebrows done at the salon and being satisfied with the seamless experience.
Despite these strengths, there are also some weaknesses mentioned in the comments. One customer mentions waiting 20 minutes past their appointment time, which indicates that there may be occasional delays in service. Additionally, this customer mentions experiencing early chipping and lifting of their nails, as well as air bubbles in the polish. This suggests that there may be inconsistencies in the quality of service provided.
The pricing at Focus Nails is also mentioned as a weakness by one customer who feels that it is too expensive. They mention that it would be cheaper to go somewhere else, indicating a potential lack of value for the price.
Overall, Focus Nails & Pedicures place has strengths such as attention to detail, professionalism, cleanliness, and a range of services. However, there are weaknesses in terms of occasional delays, inconsistencies in the quality of service, and pricing. It is important for the salon to address these weaknesses to maintain and improve customer satisfaction.
Best TL Reviews
Best place and since I've been there haven't been ANYWHERE ELSE! Very accommodating. They don't rush and continue to educate on things that won't work which is actually best because their nails ACTUALLY last at least 3 weeks. *tip for all-if there is a blemish let them know and THEY WILL FIX IT!
Best nail salon in New Bern. The staff is very professional. The place is always clean and organized, even in the back rooms. I appreciate that the place doesn't smell like acrylic fumes, as most nail salons do. Focus Nails does gel, and powder but not acrylic. They also use individual extractors at each table to protect indoor air quality. Loooove this place.
Friendly, prices well and my gel manicure stayed on for 3 weeks until I went to get another one. This is not a quiet intimate place though if you're looking for that but they were good.
Definitely make an appointment and don’t be mad if you have to wait a little. Bella did exactly what I wanted and took her time. The salon is usually packed but it’s worth the wait. I also do my eyebrows here and that is also seamless!
I love getting my nails done here. They've always done a great job on my nails and are always friendly
I have only ever gone here twice for a fill, they are very clean and some don’t rush and are very precise in the way they do things and there designs. However, this last time I went, I had to wait 20 minutes after my appointment time and it has only been four days since my last fill and the sides of my nails are already chipping/lifting. You can see a line where my first fill with them was. There are also a bunch of air bubbles in the polish. I was really impressed with my first set so I’m not sure what happened with this set. $50 down the drain in 4 days. Now if I go back I have to pay more money since they have a non-refundable sign up. So much easier AND cheaper if you just go somewhere else. Way to expensive and only worth it if you get someone that actually knows somewhat of what they are doing. I really thought I found my new nail spot but I guess it’s time to keep looking.
Love it. Diane is who I go to she is fast and dose a fantastic job. She always has an idea of color to share. Very artistic . I am very happy to have found somewhere to go that I trust cleanliness and professional atmosphere. ❤️
~ I decided late in the day I would like a pedicure, called Focus Nails and asked for an appointment. I had never been here, but they said to come in 15 minutes! To my surprise they took me right in, and I had an enjoyable, relaxing pedicure by Sinai. She was very pleasant and did a wonderful job…I definitely will be back and will request her! Glad I decided to check out somewhere new! ~
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