Rose Nails

+1 770-358-0100

301 Thomaston St, Barnesville, GA 30204 United States of America

Open Today:

Quick Facts About Rose Nails

Rose Nails is a popular nail salon that has received both positive and negative feedback from customers. In order to provide a comprehensive analysis of their strengths and weaknesses, we will examine the comments provided.

Starting with the strengths, one recurring theme mentioned by multiple customers is the kindness and professionalism of the staff. Customers have been going to Rose Nails for over 15 years, indicating a strong sense of loyalty and satisfaction with the service provided. This is further reinforced by the comment about the staff doing a thorough job and caring about their customers. Additionally, the positive experience of having nails done for a pageant suggests that Rose Nails has skilled technicians who can meet specific requirements and provide high-quality results.

Another strength highlighted by customers is the quick service. One customer mentioned that their first visit to Rose Nails was quick and professional, with a nice staff. The efficiency of the service is a valuable asset, as customers appreciate not having to spend excessive amounts of time at the salon.

Furthermore, the positive comments express eagerness to return to Rose Nails. The enthusiasm of customers to come back indicates a positive overall experience and a desire to continue patronizing the salon. This is reinforced by the comment expressing love for the place and missing the staff, suggesting a strong emotional connection and satisfaction with the service received.

However, the comments also reveal some weaknesses of Rose Nails. One negative feedback mentions a horrible service experience where the individual was not greeted and informed of a two-hour wait for a simple polish change. This indicates a lack of organization and customer service skills, as customers should be acknowledged and informed of waiting times in a polite and timely manner.

Another negative comment states that the person had to repolish their nails after going to professionals at Rose Nails. This suggests a lack of attention to detail and poor quality of work, which is a significant weakness for a nail salon. Customers expect their nails to be professionally done and would be disappointed if they have to redo the work themselves.

It is important to note that the negative comments are in the minority compared to the positive ones. However, these negative experiences still highlight areas for improvement for Rose Nails.

In conclusion, Rose Nails has several strengths, such as the kind and professional staff, loyal customer base, quick service, and positive customer experiences. However, they also have weaknesses, including a lack of organization and customer service skills, as well as instances of poor quality work. Addressing these weaknesses will be crucial for Rose Nails to maintain their positive reputation and ensure customer satisfaction.

Best TL Reviews

I have been going there over 15 years ,very kind and sweet people, very professional

The did my daughters nails for pageant! Awesome job!

Great place to get your nails done!

This was my first time going to Rose Nails and the service was quick and professional. The staff was very nice and I will be going back!!

I am always satisfied when I leave; they always do a thorough job. Very nice people that care about their customers.

Horrible service, went in for a polish change was never greeted and when I was finally acknowledged I was told it was almost a two hour wait!!! Really two hours to slap two coats of polish on my nails,l. I will kindly take my self to the family dollar and diy. Thanks.

I love this place! Et is amazing and everyone is super sweet. Can’t wait to go back. Miss you guys!

This is the worse place I have ever been to get my nails done...my 11 year polish nails better than them... I had to repolish my nails after going to professionals... my experience was not the best and I do t plan on going back.