Lux Nail Spa

+1 310-371-1949

1509 Hawthorne Blvd, Redondo Beach, CA 90278 United States of America

Open Today: -

Quick Facts About Lux Nail Spa

Lux Nail Spa has received a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the place. Let's analyze these comments to understand the overall strengths and weaknesses of Lux Nail Spa.

Starting with the strengths, one recurring theme in the comments is the quality of the service provided by the staff. Multiple customers praise the skill and attention to detail shown by the nail technicians. One customer specifically mentions how their pedicure turned out magazine-worthy, indicating that Lux Nail Spa has proficient nail artists who can produce high-quality results. The fact that some customers have been coming to this salon for over 10 years is a testament to the consistent quality of service they provide. Moreover, customers appreciate the patience shown by the staff, such as taking extra time to perfect a nail or fixing any mistakes.

Another strength of Lux Nail Spa is the friendly and welcoming atmosphere. Several customers mention the kind and friendly nature of the staff, which contributes to a pleasant experience. It is important for a salon to create a welcoming environment to make customers feel comfortable and relaxed during their visit.

Price is another area where Lux Nail Spa seems to excel. Multiple comments mention the reasonable and average pricing of their services. This indicates that Lux Nail Spa provides good value for the money, making it an attractive option for customers looking for affordable nail services.

However, Lux Nail Spa is not without its weaknesses. One customer shares a negative experience where their cuticles were cut and fingers were made to bleed during the acrylic nail application process. This indicates a lack of precision and care on the part of the technician. Furthermore, the customer mentions that the painful process continued as the technician repeatedly hit their cuticles with the drill. This highlights a lack of attention to detail and potentially poor training or technique among some staff members.

Another negative comment mentions the rudeness of an older male employee who started yelling at the customer. Rude behavior from staff members can create a hostile and uncomfortable environment for customers, which is a significant weakness for any business.

One comment criticizes Lux Nail Spa for its high prices. While other comments mention the pricing as a strength, this particular customer felt that the prices were ridiculous for the service received. This shows that there might be inconsistencies in pricing or that the quality of service may vary among different technicians.

In conclusion, Lux Nail Spa has several strengths that include skilled nail technicians, reasonable pricing, and a friendly atmosphere. These factors contribute to positive experiences and loyal customers. However, weaknesses such as inconsistent service quality, rude staff, and potentially high prices for some services can also be observed. It is necessary for Lux Nail Spa to address these weaknesses to maintain and improve customer satisfaction.

Best TL Reviews

I've been going to different nail salon for years. I decided to try different place and saw this salon after my visit to Panera Bread, which is right next to it. I don't regret it! My pedicure looks like from the magazine- but literally. I was really REALLY impressed by the work Anna did. She listened, was very patient and did an amazing job.I absolutely love it! This is a regular pedicure and prices are very reasonable.

Great job, I know where I'm going next time ???? Thank you Anna!

I got my nails done here for my graduation they have great service kind and welcoming atmosphere. They took the extra time to perfect the nail even though I accidentally messed it up he fixed it which was nice And took their time to make sure it looked good will definitely come back

I love this place! I showed Johnny a picture of the gel nail manicure I wanted and he did it exactly how the picture looked. So happy with my results. He’s the best! Tiffany and Connie are such a great duo! They really know what their doing here. Thank you so much Lux spa!! Lily does amazing pedicures. Thank you thank you!

Had a fill done here for the first time. Staff was very friendly and I wish I didn’t have to post a negative review but in the 8 years I’ve been getting acrylics done I have never had this experience. Every single one of my cuticles is cut and it hurts to wash my hands still days later, the process of getting the nails done was painful because he continued to hit my cuticles with the drill and file over and over again. Very upset with this and I will unfortunately not be coming back to this salon.

Awful service, The people who works there are rude, specially an old men, he started yelling at me, just because I told him that I wanted to get the French style thinner. I asked him before he finished it, but he was rude so I left the place ASAP. Don’t go to that place

I've been coming here since they opened, over 10 years ago. I just may be their longest customer. Great service.

Outstanding,super professional and very friendly. Average pricing but worth EVERY penny. I would HIGHLY recommend to ALL

This is by far the WORST nail spot ever! They have terrible service and their prices are ridiculous. I went to this place for the first and last time because my regular nail lady was on maternity leave and I thought due to the location I would get a good service. I asked for a pedi/gel and a mani/full set. They cut all my fingers and made them bleed both feet and hands. Drilled all of my cuticles and then filed over the open cuts and thought that the best solution was to put crazy glue on the bleeding cuts and then stick my hands and toes on the gel machine to dry the glue! The entire process was extremely painful and then they tried to charge me $230 for that ????