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The Upper Cut Salon

+1 989-773-4277
122 S Main St #2309, Mt Pleasant, MI 48858 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About The Upper Cut Salon

Based on the comments provided, there are both strengths and weaknesses that can be identified for The Upper Cut Salon place.
One of the strengths mentioned is the professionalism and skill of certain stylists or technicians. For example, Kayana received positive feedback for her hair cutting and eyebrow services, with the commenter stating that she did a really good job. Similarly, Nikki was praised for her hairdressing skills, with the commenter expressing that her wife always has an amazing experience when getting her hair done by her. These positive experiences highlight the talent and expertise of the stylists at the salon, indicating that they can deliver high-quality services.
Another strength mentioned is the friendly and welcoming atmosphere of the salon. The commenter who mentioned Kayana stated that she was super nice and that the salon was well-priced. Similarly, another commenter expressed their satisfaction with the salon, mentioning that every employee takes the time to ensure the customer is 100% satisfied. These comments suggest that the staff at the salon are attentive, friendly, and create a positive environment for the customers.
However, there are also weaknesses that can be identified based on the comments. One recurring issue is the quality and longevity of the services provided. Several commenters expressed dissatisfaction with the longevity of their nails or hair color. One commenter mentioned that their acrylic nails fell off within a week and that they were uneven and different lengths. Similarly, another commenter mentioned that they paid a significant amount of money to get ginger hair but ended up with dirty blonde hair instead. These comments suggest that there may be inconsistencies in the quality and precision of the services provided at the salon, which could be a major weakness.
Additionally, there is a comment about a manicure and pedicure not lasting as long as expected, with the nails chipping only three days after the appointment. The commenter expressed disappointment, highlighting that their nails usually last 2-3 weeks but this time they did not. This suggests that there may be inconsistency in the quality and durability of the treatments offered, which could be a weakness for the salon.
Furthermore, there is a negative comment from a first-time client who states that they will not be returning to the salon. However, the specific reason for their dissatisfaction is not mentioned, making it difficult to determine the exact weakness that led to their decision. Nonetheless, this negative comment indicates that there might be some issues with customer satisfaction or overall experience.
In conclusion, based on the comments provided, The Upper Cut Salon place has strengths in terms of professional and skillful stylists, as well as a friendly and welcoming atmosphere. However, there are weaknesses concerning the quality and longevity of the services provided, as well as potential issues with customer satisfaction. It is important for the salon to address these weaknesses in order to improve the overall customer experience and maintain customer loyalty.


Best TL Reviews

Wish I could give less than one star. I went here last week to get a full set of acrylics. Not only did it take 2 hours for them to be done but they have all fallen off now a week later. The acrylic was uneven and every nail was a different length. I do not recommend going to this salon for nails. $45 for nails that didn’t even last more than a week.
Paid a hundred bucks to get ginger hair and it's just dirty blonde. Another stylist even asked where the orange was. Not coming back
Kayana cut my hair and did my eyebrows and was super nice and did a really good job. Very well priced too.
Love when my wife gets her hair done by Nikki. It's always amazing.
Jake did a fantastic job on my mani. Love the color and had the best time.
I can't say enough good about this salon. Every one working here takes the time to make sure you are 100% satisfied with your visit! They each have their specialty and work together as a team! Holly is meticulous with color, The owner, Denise, is onsite, gave me the best haircut of my life!
This Salon is awesome! I am always treated like a Queen! I don't regret one moment of my experience with Nicki. She cares about making you feel beautiful and appreciated. I would highly recommend this salon to anyone looking for a truly heavenly approach to style and value.
For my manicure I had shellac nails done, I choose this option because it usually last at least 2 weeks.
Yesterday was exactly one week from my appointment and my nails are failing apart. They chipped 3 days after the appointment. This is upsetting because usually my nails will last 2-3 weeks and this time it isn’t. $60 for a manicure and pedicure that lasts 7 days.
I was a first time client because my normal nail tech was booked. I’m sad to say that I won’t be returning.

The Upper Cut Salon Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 05:00 PM
Tuesday 09:00 AM - 05:00 PM
Wednesday 09:00 AM - 05:00 PM
Thursday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location