5 BEAUTY SUPPLY

+1 843-637-4713

113 College Park Rd, Ladson, SC 29456 United States of America

Open Today: -

Quick Facts About 5 BEAUTY SUPPLY

Strengths:

1. Great customer service: One comment mentioned that the store has great customer service. This is a strength as good customer service can lead to customer loyalty and positive word-of-mouth referrals.

2. Sanitized credit card keypad: Another comment highlighted that the store sanitizes its credit card keypad. This is a strength, especially in the current COVID-19 pandemic, as it shows that the store is taking measures to ensure the safety and well-being of its customers.

3. Nice and reasonable owner: A comment stated that the owner of the store is very nice and reasonable. This is a strength as it creates a positive atmosphere and makes customers feel valued and heard.

4. Helpful staff: One comment mentioned that the staff was very helpful and had what the customer needed. This is a strength as it shows that the store has knowledgeable and attentive employees who can assist customers effectively.

5. Positive shopping experience: One comment expressed that the customer had a great shopping experience at the store, with patient and non-rushed assistance. This is a strength as positive shopping experiences can lead to customer satisfaction and repeat business.

Weaknesses:

1. Inconsistent opening hours: One comment stated that the store frequently opens late, causing inconvenience to customers. This is a weakness as it can lead to customer frustration and dissatisfaction.

2. Early closure: Another comment mentioned that the store closed early while the customer was still inside. This is a weakness as it indicates a lack of professionalism and may result in negative perceptions of the business.

3. Limited variety and overpriced: One comment noted that the store has limited variety and higher prices compared to other stores. This is a weakness as it may deter customers who are seeking a wide range of options at competitive prices.

Overall, the store has strengths in terms of customer service, sanitation practices, owner behavior, helpful staff, and providing positive shopping experiences. However, weaknesses include inconsistent opening hours, early closure, limited variety, and higher prices. Addressing these weaknesses can help the store improve customer satisfaction and attract more customers.

Best TL Reviews

Great customer service!!!! Let’s support him and his store and he keeps his credit card key pad sanitized! Love IT!!!!!!!!!

Lost my business before it even started. This is the closest supply store near me. Drove dang near 25min. To make it here before they close. Arrived at 7:28. I was told it was too late to try on a wig...they close at 8pm. Mind you I heard keys jingling once I walked in so I sensed someone was ready to leave early. This is really frustrating to me having wasted gas, time when I could have made it to another store. Now it's too late. Never had business served like this one and he cut lights off while still in the store. He left 7:51. If you close early do not advertise these hours. Really sad to have experienced this. Hope this isn't the manager. Won't be back. Bad business.

I shoped there today and everything I wanted went well 10/10 wouldn’t be going to my normal hair store nomore this one and the prices is well .????

Owner is very nice and reasonable

Please open on time. It is an extreme inconvenience to need to run into the store really quickly for something and almost an hour after the posted open time the store is STILL not open. And this has happened at least 10 times. Either change your opening hours or be on time.

Always a great experience as a customer!! The gentleman was very patient and cares about his customers. He did not hassle me or make me feel rushed by any means when I was trying on my wigs. I will continue to shop here and not across the road at Sunnys!!!

This store is a really nice store. It doesn't have a lot of varieties and the price is not compatible with other people prices. I think the store is overpriced versus some of the stores that I've been to in the past. Freetress Niagara with $8.99 I went to New York beauty and fashion in Summerville and we see the same hair for $6.00! Overall rating three stars.

The staff was very helpful and had what I needed.