Quick Facts About Elegance Supercuts/Dominican salon
Strengths:
1. Skilled barbers: Multiple customers mentioned that the barbers at Elegance Supercuts are highly skilled and provide excellent haircuts. They specifically praised Tony and John for their expertise and attention to detail.
2. Customer satisfaction: Many customers expressed their satisfaction with the service at Elegance Supercuts. They mentioned that their haircuts exceeded their expectations and that they would continue to visit the salon in the future. This indicates that the salon has a high level of customer satisfaction and loyalty.
3. Affordable prices: Multiple comments mentioned that the prices at Elegance Supercuts were reasonable and did not put a dent in their pockets. This suggests that the salon offers competitive pricing, which can attract customers who are looking for quality services at affordable rates.
4. Quick service: Some customers mentioned that they were impressed with how quickly the barbers at Elegance Supercuts were able to provide their desired cuts. This indicates that the salon values efficiency and strives to minimize wait times for customers.
Weaknesses:
1. Heat damage and hair loss: One customer left a negative review, stating that a stylist at the salon caused excessive heat damage to their hair during a hair treatment, resulting in the need to cut off all their hair. This incident reflects poorly on the salon's ability to provide safe and damage-free treatments. It also raises concerns about the professionalism and intentions of the specific stylist involved.
2. Poor customer service: One comment mentioned that the salon hung up the phone when the customer declined an available appointment. This indicates a lack of professionalism and poor customer service on the part of the salon staff. It is important for businesses to treat customers with respect and accommodate their needs.
3. Limited expertise in women's hair: A customer warned against letting the stylist at the salon do women's hair, suggesting that she caused significant damage. This reflects a potential weakness in the salon's expertise in women's hair services. The salon may need to evaluate the skills and training of their stylists to ensure they are capable of handling different hair types and styles.
Conclusion:
Overall, Elegance Supercuts/Dominican salon place has several strengths, including skilled barbers, high levels of customer satisfaction, affordable prices, and quick service. However, the salon also faces weaknesses, such as incidents of heat damage and poor customer service. It is important for the salon to address these weaknesses and ensure that they provide a safe and professional environment for all customers. Additionally, the salon may need to invest in further training and expertise in women's hair services to avoid potential damage and negative experiences.
Best TL Reviews
Tony is a first class barber. My fade is tight and my beard has never looked as good as it does now! I am very pleased with my experience at Elegance Super Cuts and I definitely recommend this business.
LADIES! Please DO NOT let the stylist at this Salon do your hair, her booth is in the back. She pressed my hair out and caused so much heat damage I could not restore my hair, it was falling out, I had to cut all my hair off! I'm really sad about it, when I went back to tell her how damaged my hair was and I would have to cut it off, she had this weird smirk on her face like she damaged my hair on purpose. I believe she did because she was so amazed how long my hair grew in such a short period of time. Thank god I have fast growing hair, I will grow it back longer and stronger. I never let people do my hair and this was such valuable lesson for me. Please don't be next, go somewhere else.
Took my grandson to get a fade for his NJROTC class and John did a awesome job. While waiting I asked able getting my hair done on a whim. I will tell you she went above and beyond my expectations. She will be the only one cutting and styling my hair from now on!
I’ve never been to a “barber shop”. I’ve always went to places like great clips for a cut. I decided to change it up and made an appointment with John at elegance Supercuts. One of the best decisions I’ve ever made. John had my son and I looking too clean. I’ll continue to see John for a cut! You can check out some of his work on TikTok @blendzby_john
Called and asked about an appointment and they hung up when I told them I couldn’t make the appointment they had available.
Great service and wow amazing to detail cuts/fades ✂️ was very impressed how my barber took his time and did so much in the time it took which wasn't very long. Amazing job!
Great place good barber the knew what to do as soon as I walked in they was on top of it and ready to go my barber did a amazing job I'm planning on going there more often along with my wife
For anybody looking for a place to get your haircut I HIGHLY HIGHLY, recommend that you come here. This is the Top shelf of haircut places in Albany. And did i mention great prices? Won't put a dent in your pockets. Honestly for this type of skills and hospitality they should charge $200 plus tax for every cut. I'm just Lost for words at how well they cut. You will be too. Go get your damn haircut today and stop going to those un-elegant places. Treat your head with luxury and come on down to Elegance!
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Elegance Supercuts/Dominican salon Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:30 AM - 06:30 PM |
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Tuesday | 09:30 AM - 06:30 PM |
Wednesday | 09:30 AM - 06:30 PM |
Thursday | 09:30 AM - 06:30 PM |
Friday | 09:30 AM - 07:30 PM |
Saturday | 09:30 AM - 07:30 PM |
Sunday | Closed |
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