Quick Facts About You Got Nails
Strengths:
1. Quality service: Multiple comments mention that the service at You Got Nails is of high quality. Customers appreciate the skill and attention to detail that the technicians provide. They mention that they are picky about their nails but were satisfied with the results.
2. Cleanliness: Several comments highlight the cleanliness of the salon. Customers feel comfortable and safe getting their nails done at You Got Nails as they mention that the salon is incredibly clean. This shows that the salon maintains high hygiene standards.
3. Friendly and welcoming staff: Customers appreciate the friendly and nice staff at You Got Nails. They mention that the staff goes out of their way to make them feel comfortable and provide a pleasant experience.
4. Range of services: Customers mention that You Got Nails offers a variety of services, such as gel manicures, pedicures, massages, and hot wax treatments. They appreciate the range of options available and the extra services provided.
5. Quick service: One customer mentions that they were able to get a gel manicure done in just half an hour. This indicates that You Got Nails provides efficient service, which can be a strength for customers who value their time.
6. Attention to nail health: A customer mentions that a technician named Susan has helped restore their nails to a strong and healthy state. This shows that You Got Nails has knowledgeable and skilled technicians who provide advice and guidance on maintaining nail health.
Weaknesses:
1. Inconsistent service: One customer mentions that their pedicure felt rushed and their attendant seemed uninterested. This indicates that there may be inconsistencies in the quality of service provided by different staff members.
2. Inconvenient payment options: A customer mentions that You Got Nails charges extra for using a card and only accepts cash tips. This can be inconvenient for customers who prefer using their cards or may not have cash on hand. The lack of transparent information about this payment policy could lead to a negative experience for some customers.
3. Price range: One customer mentions that the salon is slightly on the higher price range. While they were satisfied with their visit due to the extra services provided, cost may be a limiting factor for some potential customers.
4. Lack of information about cash-only policy: Another customer mentions that they were not informed about the cash-only tip policy when they made their appointment. This lack of communication can lead to frustration and inconvenience for customers who may not have brought enough cash with them.
Overall, You Got Nails has strengths in terms of quality service, cleanliness, friendly staff, a range of services, quick service, and attention to nail health. However, there are weaknesses related to inconsistent service, inconvenient payment options, price range, and lack of transparent information about payment policies.
Best TL Reviews
What a spectacular place. The gel French was awesome. They go above and beyond. The pedicure was the best I ever had. I’ve been to some great spas but this was totally awesome. This place is a hidden gem. They do all the little extras. Check it out. Prices were great.
I was recommended to this place by a friend, I went in and they were able to accommodate me for a gel manicure. They were busy, but the service was very good quality. I don’t like to sit for a long time while getting a manicure, but I was done with in a half hour. I’m picky about my nails and who paints them, but i’ll be happy to go back again. Thanks Lulu!
I always get a great gel mani and pedi from Jenny! Everyone is so lovely and goes out of their way to make you comfortable. Incredibly clean and just a really nice place to get your nails done.
Such a great experience here! Clean, such nice staff, and the best gel manicure I’ve gotten in a long long while. Massage with the manicure was on point! My new place!
A friend recommended You Got Nails when I was looking for a last minute gel manicure in the Wallingford area. They were able to get me in same day and my mani was great! Maria took her time and did an amazing job! Lost a star because it’s more expensive to use a card (my total was roughly $10 more) and they only take cash tips. I didn’t bring cash as I didn’t see this mentioned in other reviews, on the business description, or even posted on their door/pricing list etc. It also wasn’t mentioned when I called ahead to make the appt. Definitely bring cash! Other than the surprise service charge at the end, it was great and I’ll definitely go back!
Have been coming here’s for years, this person seemed not care and wanted to be somewhere else. Vary uncomfortable pedicure rushed Lulu was my attendant Normally the service has been excellent and professional
Susan is my absolute favorite. She has helped restore my nails to a strong healthy state. Susan almost remembers our conversations and makes every experience unique. She provides tips on how to maintain your nails in between visits and things you can do to correct any issues you may have.
I was recommended this place by a family member, I called last minute but they were able to accommodate me to get a pedicure unfortunately they didn’t have anyone available to give me manicure, but the pedicure was great, I got the best option they were offering with included massage and hot wax treatment, it was a great experience overall, came to be slightly in a higher price range but with all the extras I was very happy with my visit. I need to gain courage and do a manicure at a new place and I will be able to review it better. ( I am very picky about my nails so it’s hard for me to just walk in and trust my hands to someone I don’t know).
Place Pictures
You Got Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 09:30 AM - 05:00 PM |
How to go there
Location
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