ANN ARBOR NAIL & SPA

+1 734-994-9690

3678 S State St, Ann Arbor, MI 48108 United States of America

Open Today: -

Quick Facts About ANN ARBOR NAIL & SPA

Ann Arbor Nail & Spa is a popular nail salon that seems to have a strong customer base and positive feedback from many clients. The salon is praised for its clean and welcoming environment, skilled technicians, and excellent service. Cindy and Bebe are mentioned specifically as exceptional nail technicians who provide detailed and professional services. Additionally, Tina is commended for her gentle and skillful eyebrow waxing.

One of the strengths of Ann Arbor Nail & Spa is its consistency in delivering high-quality service. Customers mention that no matter which nail technician they see, the level of excellence remains consistent. This reliability is valuable to customers who are seeking a reliable and trustworthy salon for their nail care needs. The ability to provide consistent service across different technicians suggests a strong training program and a commitment to maintaining a high standard of service.

Another strength is the salon's ability to create intricate designs on acrylic nails. Customers appreciate the attention to detail and the skill of the technicians in executing these designs. This expertise in nail art sets Ann Arbor Nail & Spa apart from other salons in the area and attracts customers who are looking for unique and creative nail designs.

The salon's pricing is also mentioned as a strength. Customers comment that the salon offers unbeatable prices compared to other salons in the area. This affordability makes the salon an attractive option for customers who are looking for high-quality service at a reasonable cost.

However, there are some weaknesses mentioned in the comments that should be addressed by Ann Arbor Nail & Spa. One recurring issue is the use of unsterilized nail utensils. Multiple customers have noticed dirt and blood under the technician's thumb nails, which raises concerns about hygiene and sanitation practices at the salon. Ensuring that all nail utensils are properly sterilized between each client is crucial for maintaining a clean and safe environment.

Another complaint is the simultaneous manicure and pedicure service, which some customers find to be less relaxing. This suggests that the salon might benefit from offering separate appointments for manicures and pedicures to accommodate customers who prefer a more tranquil experience. Providing a relaxing atmosphere is essential for a nail salon, as clients often visit to unwind and enjoy some self-care.

One negative experience stands out among the comments, where a customer reports being yelled at by an older male employee. The incident is described as extremely unprofessional and has left a lasting negative impression. It is crucial for Ann Arbor Nail & Spa to provide adequate training and ensure that all employees maintain a professional demeanor and treat customers with respect at all times.

In conclusion, Ann Arbor Nail & Spa seems to have many strengths, such as a clean and welcoming environment, skilled technicians, and excellent service. The salon's consistency in delivering high-quality service and ability to create intricate designs are highlighted by customers. Additionally, the salon's affordability sets it apart from competitors. However, there are some weaknesses mentioned, including issues with cleanliness and professionalism that should be addressed to improve the overall customer experience.

Best TL Reviews

I had another great visit with Cindy today, I love my sparkly white but not too white nails! I have been going to this nail salon for about 2 years and have loved every experience. Cindy has been my go to person, she is quick but very detailed with every service. The salon is always clean and feels very welcoming. Everyone here is great, I highly recommend!

I've tried several places in A2 but this place has been consistently better than anything I've found. They do great designs on acrylics, the nails last, and the service is friendly, fast, and no matter the nail tech the level of excellence is consistent. They also do a great job with eye brow wax. I'm thankful I found them!! Posting a couple weeks after my last appt that's why my nails are a bit grown out. But they last!

I have had Bebe do my nails since 1999. She does an amazing job and she takes very good care of me. Tina does my eye brow waxing and is very gentle and does a great job taming my brows. I highly recommend Ann Arbor Nail & Spa.

Love the salon and ladies who work there! I have been going to Bebe’s for over 25 years, she is the best and very professional. Trust me don’t walk, run! ????

First time here and they had super friendly staff! As you can see there was careful detail in the design but more importantly meticulous work in prepping the nails themselves! I’ve gotten many compliments and they are an unbeatable price compared to other salons! They are a small business so don’t forget to tip generously:) and I will definitely come back again!

they are the BEST nail salon ever. the sweetest nail spa i have ever been to and always give the best manicures 100% recommend

First and LAST time coming here. I was having a positive experience with no issues, and everything was nice until the older male employee who was doing my nails stopped after painting my first hand to YELL at me to get my money out and pay him now. The paint hadn’t even dried yet so I obviously messed it up getting my wallet out of my jacket. Nail polish creased and all over my fingers. What nail salon makes you pay them halfway through the service when your nails haven’t even dried??? Extremely and horribly unprofessional service.

I’ve been going to Ann Arbor Nails for a while, but don’t plan to return. Somehow, they think doing your pedicure and manicure simultaneously is a good idea - definitely not relaxing!! They haven’t been using sterilized nail utensils. The man who began my manicure had dirt and blood under his thumb nails. Ugh!