Solaria Nails

+1 734-384-8600

207 N Telegraph Rd, Monroe, MI 48162 United States of America

Open Today: Closed

Quick Facts About Solaria Nails

Solaria Nails place has several strengths and weaknesses based on the comments provided.

One of the strengths highlighted by multiple comments is the professional service. Many customers mentioned that they were promptly attended to and experienced a high standard of service. This is a crucial strength for a nail salon as customers value professionalism and efficiency.

Another strength is the quality of work done on the nails. Customers rave about the shape, thickness, and durability of their nails, indicating that the technicians have great skills and expertise in their craft. Customers also mention that their nails looked fantastic and were pleased with the final outcome. This is important for a nail salon's reputation and to ensure customer satisfaction.

Cleanliness and hygiene are also mentioned as positives for Solaria Nails place. Customers complimented the cleanliness of the salon and its inviting atmosphere. This shows that the management takes care to maintain a hygienic environment, which is essential for a salon's reputation and the safety of customers.

Affordability is another strength mentioned in one of the comments. A customer noted that the prices at Solaria Nails place were comparatively lower than their usual salon, which influenced their decision to switch. Affordable prices can attract and retain customers, especially in a competitive market.

However, there are also some weaknesses mentioned in the comments that need to be addressed by Solaria Nails place. One recurring issue is the lack of communication between staff members and customers. One customer mentioned that they had to remind the staff about their specific request for a pink and white ombre. This lack of attention to detail can lead to customer dissatisfaction and a negative experience.

Hygiene practices are also a concern raised by a customer's comment. The reuse of drill tips and potential reuse of monomer liquid raises questions about the salon's sanitation practices. Proper hygiene is vital to prevent the transfer of bacteria and ensure customer safety. Solaria Nails place should prioritize the use of new drill tips and maintain high hygiene standards to overcome this weakness.

Wait times and lack of staff also mentioned as a weakness. One customer had to wait for over an hour and was then informed about additional delays. This can lead to customer frustration and dissatisfaction, potentially driving them away from the salon. Solaria Nails place should address this issue by managing appointments effectively, hiring more staff if needed, and providing accurate wait time estimates to customers.

In conclusion, Solaria Nails place has several strengths, including professional service, quality work, cleanliness, and affordability. However, there are also weaknesses, such as communication issues, hygiene concerns, and long wait times, that need to be addressed to improve the overall customer experience. By addressing these weaknesses, Solaria Nails place can continue to provide excellent service and attract more customers.

Best TL Reviews

I am an out-of-towner who needed to have a manicure and pedicure. As a result I was a walk-in customer. Service started within 10 minutes of my arrival despite there were several people in the chairs. Service was very professional. I enjoyed the experience. I liked the work that was completed on my nails and feet. My eyebrows were waxed very well. If in the area again, I will patron.

Great experience! I usually go to another shop in town but they were busy so I went here and MARY did an PHENOMENAL job on my nails and charged wayyy less than my usual place... this is now my new place to get my nails done!

Best service in Monroe. Shape, thickness, durability is always 10/10. Everyone is super nice and helpful. Won’t go anywhere else.

My friend treated me to a set of acrylic nails,and I absolutely love them! The place was very clean, and inviting. The wait wasn't long, and the gentleman that did my nails,was very nice and patient with me, because my hands tend to shake sometimes. Definitely someplace I would go back to,in the future.

They were great. I was in a bit of a hurry because my daughter had a concert for school. They got me in and out with plenty of time and my nails look fantastic.

First time for me. Just moved to the area and they came highly recommended. I am extremely pleased. Good job!

Have tried this salon twice after hearing everybody say they go here, had a bad experience both times. I made an appointment this time, told them I wanted a pink and white ombre. Normally at salons when you say pink and white an ombre is automatically what they give you. Called and asked if I could come in early, they said yes so I said I was on my way. When I showed up and said I was here for the appointment they should have known what I was there for, but they told me to sit down and pick a color. I responded I was here for the pink and white. They gave me a french tip instead of the ombre I requested when calling. The nail techs pull out an Altoids container full of used drill tips that they reuse on every client. Any decent place would use new tips every time instead of cutting corners and transferring bacteria between clients. Thought I'd try a new tech but they all do it. Both times they filed my cuticles down so far with the drill that they bled. The nails look okay (even though they weren't what I asked for, and corners started lifting immediately) but considering they reuse tips, they probably have a lot of other sketchy practices like reusing monomer liquid. I recommend you go somewhere more hygienic and pay the same amount or even less for safer services and higher quality.

I will not be back. Sat in there for a 1hr and 15mins. When I was about to leave the manager tells me that he will do my nails in 15mins. 10mins went by and the manager came upto me telling me 10 more mins he has to go pick his son up from school. My daughter goes to the same school it takes longer then 10mins for parent pick up so I just left. Terrible service and hardy any workers and the workers that are there only know how to do one thing and it's not nails smh.