Quick Facts About Lucky Nails
Lucky Nails is a nail salon that recently underwent a change in management. The salon has received mixed reviews from customers, with both positive and negative experiences being shared. In order to evaluate the strengths and weaknesses of Lucky Nails, these comments will be analyzed.
One recurring theme in the comments is the competency and skills of the nail technicians. Some customers have had positive experiences with the service provided, mentioning that the staff did a great job and that their nails looked beautiful. The comments specifically praise Rachel, one of the new nail technicians, for her excellent work. The fact that customers are satisfied with the outcome of their services indicates that the nail technicians at Lucky Nails have the skill and expertise required for a quality nail service.
However, on the other hand, there have been negative experiences mentioned as well. One customer mentioned that they had a decent experience on their first visit but had a completely different experience on their second visit. The second technician, who was different from the previous one, demanded payment before finishing the service and did a sloppy job. This inconsistency in service can be concerning for customers who value reliability and consistency in their nail salon experiences. Additionally, another customer mentioned that their nails started chipping just two days after getting them done, even though they had opted for dip powder which is supposed to last longer. This indicates that the salon may have some issues in terms of the quality and durability of their services.
Price is another aspect that is mentioned in the comments. One customer felt that the price they were charged for their manicure set of fakes with gel polish was incredibly high and not justified by the quality or longevity of the service. This suggests that Lucky Nails may have pricing concerns, with some customers feeling that they are being overcharged for the services they receive. This may deter potential customers who prioritize affordability and value for money.
Customer service is also highlighted in the comments. Several customers mention that the new management, specifically Jimmy and Rachel, are friendly, nice, and welcoming. This indicates that the new owners are making efforts to create a positive and friendly environment for their customers. Additionally, there are comments praising Rachel for her ability to understand and deliver exactly what the customer wants. This suggests that the salon takes customer preferences and satisfaction seriously and strives to meet their expectations.
Overall, the strengths of Lucky Nails lie in the skill and expertise of some of their nail technicians, as well as the efforts made by the new management to provide a friendly and welcoming environment. However, weaknesses can be identified in terms of inconsistency in service quality, issues with the durability of the services, and potentially high pricing. These weaknesses may impact the overall customer experience and deter potential customers who prioritize these factors. In order to improve, Lucky Nails should aim to address the issues of consistency, durability, and pricing, while further building on their strengths in customer service and skilled technicians.
Best TL Reviews
First time I went, the lady did a decent enough job. The second time I went, the lady (different from before) demanded payment before she finished and didn’t do a good job. My nails were a bit sloppy and just two days after, one nail chipped and I have dip so it should last much longer.
They did such a great job! New management is great! I love my manicure and pedicure and I’m all ready for my vacation next week!
Lucky Nails is under new management and I'm so happy about that. Jimmy and Rachel are the new owners are very nice and friendly. Rachel is a wonderful nail tech and person. Look at my nails aren't they gorgeous. Please give Lucky Nails a try you will not be disappointed.
The lady was very nice and took her time with my manicure. The end result was beautiful. The reason for my 2 star rating is because of the price! They charged 65$$$ for just a manicure set of fakes with gel polish! Sure, they're pretty but not almost $100 pretty with tip! It's been a week and they're already chipping. So while the work is good, it is incredibly overpriced.
I am beyond thrilled that Lucky Nails is under new management. Rachel is the best nail tech I’ve ever had. She does exactly what I want every time I’m in there. My mother and I are glad to have such a friendly and reliable nail salon to go to. We will be life long customers as long as Rachel is there!
I absolutely LOVE Jimmy and Rachel!! They are the nicest people and do amazing work! I can't tell you how many compliments I get on my nails! Rachel is the only person in the city I will let touch my eyebrows! They are awesome!!! Give Lucky Nails a try I promise you won't be disappointed!!!
This nail salon is under new management & i couldn't be more excited...Rachel & Timmy are fabulous & i love their service. Rachel has been doing my nails for about 6 years & her work is excellent. You will be more than satisfied to come over & get your nails taken care of. They offer a wide range of services from nails - pedicures & waxing. It is a very realaxing & fun environment.
The staff here are great!
I also hated dip powder before coming here; this shop knows how to smooth it out and keep it from feeling as if you have something sitting on top of your nails. It's amazing the difference their process for it makes. I can't recommend them enough!
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Lucky Nails Info
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Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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15. L a Nail