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Barbara's Small Breed Pet Salon

+1 850-477-7129
10120 Chemstrand Rd, Pensacola, FL 32514 United States of America
Open Today: 07:30 AM - 03:00 PM

Quick Facts About Barbara's Small Breed Pet Salon

Strengths: 1. Warm and welcoming atmosphere: Many customers commented on how they felt comfortable and welcomed by Barbara. This indicates that she creates a friendly and inviting environment for both pets and their owners. 2. Goes above and beyond: Barbara is praised for going the extra mile to meet the needs of her customers. This shows a dedication to providing exceptional service. 3. Knowledgeable and thorough: Customers appreciate Barbara's knowledge and expertise in grooming. They feel confident in her abilities and trust her to take care of their pets. 4. YouTube feed: The option to watch the grooming process through a YouTube feed is seen as a positive aspect by customers. It allows them to see how their pets are being treated and ensures transparency. 5. Good prices: Several customers mentioned that they found Barbara's prices to be reasonable. This is a strength as it attracts price-conscious customers.
Weaknesses: 1. Improper management and organization: One customer reported a negative experience, stating that Barbara did not communicate effectively and did not properly manage their cats. This raises concerns about the overall management and organization of the salon. 2. Allegations of unprofessional behavior: Another comment accuses Barbara of being rude, unprofessional, and even cursing at customers. This reflects poorly on the salon and could drive away potential customers. 3. Unpleasant smell and unkempt premises: The mention of a horrible smell inside the salon and trash/old kennels left outside indicates a lack of cleanliness and maintenance. This could create a negative impression and deter customers from visiting the salon. 4. Animals roaming freely: A comment mentioned seeing cats hanging around the window sill, potentially putting them at risk of escaping or getting lost. This raises concerns about the safety measures in place at the salon. 5. Distant location: One customer mentioned that they have to travel across town to reach Barbara's salon. This could be seen as a weakness as it requires customers to go out of their way to access her services.


Best TL Reviews

This groomer is amazing, very warm and welcoming and goes above and beyond to meet your needs. I truly felt great over the phone, by the time I arrived moments later it was sealed!! Barbara has gained a new baby and I am most comfortable with entrusting her with Cali.
I wish I was making this up but I am not - Barbara should not be conducting business anymore. She offered my girlfriend and I an off the book service to foster our three cats while we moved to a new home. At first we saw no red flags and felt like they were in good hands, I was extremely grateful for the kindness she extended. When it came around time for us to bring the cats home, my girlfriend contacted Barbara and informed that two of the three cats got out and were hit by a car, one other still remains missing and stated that a unknown rescue group picked up a bunch of cats a couple of months ago. I am infuriated with this situation as she did not communicate anything at any point to us on the well being of our animals and went against our instructions for them stating “she cannot control them”. Neighbors surrounding have indicated that they constantly see animals, free roaming, in and out of this business and ultimately are unsure of the quality of care animals receive during their stay here. If there is not proper management or the person is not capable (mentally or physically) then nobody should be taking in any animals or even grooming. This situation has left us completely devastated. I am making this post because I am genuinely concerned about the well being of other animals or potential customers that frequent here because the organization of this practice is not cohesive at all. Our remaining cats name is Goose and he was last in the care of Barbara.
So happy I found this place. They're very thorough and compassionate. I love how you can watch your fur baby being groomed via their YouTube feed. Prices were good I'll definitely be back.
Unprofessional and rude owner. Very disorganized inside and out. Will hang up on you if you ask a question she doesn’t feel like answering or cuss you out if you have a request pertaining to your animal while her care. I would not trust this woman at all. Smell is horrible inside and trash/old kennels left outside. Windows are left open so animals could roam or get out, saw atleast 3 or 4 cats hangout around the window sill. I hope these aren’t somebody’s babies potentially getting out. If I could give less than 1 star than I would.
We take our morkie across town to Ms. Barbara because she is really good with him and he is always happy when I go and pick him up to come home. Her shop is across town for me , which is abt an extra 10 miles. I literally past abt 4 other shops right here by my house to take him to her.
Barbara did an excellent job. She very knowledgeable and she explained explained n the windshield repair process with ease. FIVE stars for her excellent service. Thanks ???? Barbara
We have been taking our American Foxhound Gunner to see Ms. Barbara since he was only a few months old. The friendly staff and quick turn around is exactly what we need out here off 9mile. Gunner always gets an amazing shampoo a bowtie and a toy! Best prices in town by far!
Got my dog groomed,bathed, nails done. They are amazing there. Been there several times now.They send him home with a tie and a toy every time. The ladies working there are all very sweet.

Barbara's Small Breed Pet Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance

Today

Opening Hours

Monday 07:30 AM - 03:00 PM
Tuesday 07:30 AM - 03:00 PM
Wednesday 07:30 AM - 03:00 PM
Thursday 07:30 AM - 03:00 PM
Friday 07:30 AM - 03:00 PM
Saturday 07:30 AM - 03:00 PM
Sunday 07:30 AM - 03:00 PM

How to go there

Location