Quick Facts About Trendz Beauty Supply
Trendz Beauty Supply has several strengths based on the comments provided. Firstly, they have excellent customer service. The staff members are friendly, welcoming, and helpful, providing assistance throughout the store. Customers appreciate being greeted upon arrival and feeling comfortable while shopping. The positive interactions with staff create a pleasant shopping experience.
Secondly, the store is well-organized and has a diverse selection of beauty products. Customers mention finding everything they need, including hair care products, clothing, fashion jewelry, and even barbering equipment. The store caters to people of color, offering a wide range of products specifically designed for their needs. This inclusive selection is applauded by customers who drive past other beauty supply stores to shop at Trendz Beauty Supply.
Furthermore, the store provides a convenient and well-stocked inventory. Comments emphasize that customers can find whatever beauty supplies they need at Trendz Beauty Supply. This means that customers do not have to look elsewhere, as the store consistently has products in stock. The convenience factor contributes to the store's appeal and customer loyalty.
Additionally, customers praise the expertise of the staff. Some comments mention receiving assistance in finding the right wig or haircare product, even when lacking knowledge in the area. Customers appreciate the knowledgeable and helpful staff who guide them to make suitable choices. This expertise builds trust and customer satisfaction.
Moreover, the store caters to the specific needs of African American customers. One comment highlights how difficult it is for African American women to find products for their skin and hair, but Trendz Beauty Supply meets these needs. This specialization allows the store to serve a particular target audience effectively while positioning themselves as a trusted source for products designed for people of color.
On the other hand, there are also weaknesses identified in the comments. One customer mentions encountering an employee who appeared spaced out, timid, and clueless when asked for assistance. The employee's hesitant and slow response reflected negatively on the store's service quality. This incident raises concerns about the training and management of the staff, as it is essential for all employees to provide knowledgeable and efficient service.
However, it is worth noting that the weakness was acknowledged by the reviewer, who later learned that the employee was in training. It is commendable that the management took the time to respond, showing their commitment to addressing customer concerns and improving the overall experience. This response indicates that the store values customer feedback and aims to rectify any issues promptly.
In conclusion, Trendz Beauty Supply has several strengths that contribute to a positive shopping experience, including excellent customer service, a well-organized store, a wide selection of beauty products, and a focus on catering to the needs of people of color. Despite a potential weakness in employee training, the management's acknowledgement and response to customer concerns demonstrate a commitment to improving and providing a high-quality experience.
Best TL Reviews
WOW! One of the best experiences I’ve had at a beauty store. The minute I arrived this young woman asked me how I was doing and introduced herself to me. The store was very well organized. I came in looking for a wig for a wedding I have coming up and ended up buying nose rings and “fake” nose rings. Fernanda was very kind in helping me around the store and helping me find a wig. She’s the best. Definitely coming again.
Great place to shop and save on beautiful cloths and more. Great service too. 5 stars from ChadderBox Angel F.A.M.E.Artist
This is my go to beauty supply store. I never feel like I'm being watched, which is very important to me. They have a huge selection of hair care products catering to people of color. They always ask if I need help not the kind of ask that makes you feel like they're watching you but genuinely want to help you. I drive by other beauty supply store just to come to here. Their selection is diverse and huge. Barbering equipment to a little bit of clothing to bows from huge to small and hair care products made by blacks. You can find everything here.
Any kind of beauty suppy, you can find it here, mostly have it in stocks.
Lot's of Hair Products Clothing & Fashion Jewelry..
I've only been in here a couple of times to get some wigs for my girlfriend. These ladies are the best! Me being a man not knowing what I'm looking for they were so smart they helped me out so much I can't say enough good things about them.
This this place is a heaven deserted desert. I African American woman it is diffcult to find products that I can use for my skin and hair. Trendz Beauty is perfect place for me. Great customer service
02/08/2019 11:45AM 0008
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The woman who worked the register is cool. I have no issues with her. She is always nice to me whenever I visit this store and she's there.
However, there was a woman stocking shelves or whatever she was doing..... I asked her for help with something and she was extremely spaced out, timid, and clueless.
Initially i had to call her twice because she looked at me and then hesitated to come over to where I stood.
She started making her way through one of the aisles very slowly while starring at me with this dazed look in her eyes as she sort of whispered from afar "what do you need help with?"
She was hesitant to come help me for some reason...
I then said "could you come here please damn??"
I don't know what was wrong with her but she was either extremely shy,lazy,or scared.
She eventually made her way over to me walking very slowly. (still starring with that dazed look in her eyes)
Ultimately, her response to my question about a product was that she didn't know what it was. This is a problem.
I refuse to spend money at places that employ people who act like zombies.
(Thank you for responding to my review. Shows that you truly care about your customers and their experiences. I now know that she was in training and none of it was personal. thanks!)
Place Pictures
Trendz Beauty Supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | Closed |
How to go there
Location
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