Quick Facts About Unique Nails
Unique Nails place has received both positive and negative feedback from customers. This evaluation aims to analyze the strengths and weaknesses of the salon based on the given comments.
Starting with the strengths, one customer mentioned that they "absolutely loved" their nails and were "beyond happy" with the service. This indicates that the salon has the potential to provide high-quality service and deliver excellent results for their customers. Another customer also highlighted that they appreciated the attention and service from the nail technicians. Customer satisfaction and good service are crucial strengths for any business, as they can build a loyal customer base and attract new clients.
In terms of pricing, one comment mentioned that the salon is very inexpensive. This is a significant advantage as competitive pricing can attract customers who are looking for affordable nail services while still maintaining quality standards. However, it is also worth noting that another customer felt the salon was a little pricey. While this comment suggests that the pricing may not be consistent or transparent enough, it does not necessarily indicate a major weakness.
Moving on to the weaknesses, one recurring issue mentioned by multiple customers is the inconsistency in service quality. One customer stated that the salon is "hit or miss" and that they have been disappointed after every visit except for one. Another customer warned against a specific nail technician at the second desk, suggesting that there might be a lack of consistency among the staff. Inconsistent service quality can lead to a loss of customer trust and loyalty. It is essential for Unique Nails to address this issue and ensure that all staff members provide consistent and high-quality service.
Another weakness pointed out by a customer is the lack of attention to detail. They mentioned that the technician had not noticed how terrible their nails looked before they left. This kind of oversight can be detrimental to a nail salon's reputation, as attention to detail is crucial in the nail industry. This weakness should be addressed to improve the overall customer experience and satisfaction.
Another negative comment mentioned an incident of poor customer service. The customer had issues with their 9D cat eye pedicure, and when they returned for a redo, the staff was ignorant and refused to accommodate their request. This incident reflects a lack of professionalism and empathy, damaging the salon's reputation.
One customer mentioned that their acrylic nails started lifting off after just four days. This indicates a weakness in the durability and quality of the products or techniques used by the salon. Failing to provide long-lasting results can result in dissatisfied customers who may not return or recommend the salon to others.
In conclusion, Unique Nails has strengths such as the ability to deliver excellent results, affordable pricing, and positive customer service experiences. However, they also face weaknesses in terms of inconsistency in service quality, lack of attention to detail, poor customer service, and durability issues with certain services. Addressing these weaknesses can help the salon improve its overall reputation, customer satisfaction, and loyalty.
Best TL Reviews
This place is too hit or miss. I got my nails done here before my graduation back in may (finally found the pictures I took) and have not been back since after being disappointed after every visit. I did not get the woman’s name but she has the second desk I would avoid at all costs. For the prices they charge you should be getting better quality service. I wish I would have noticed how terrible they looked before leaving but was too much in a hurry to notice.
Showed her an idea and she did above absolutely loved my nails and my nails tech I’m one this not easily pleased and I was beyond happy leaving???? it’s so hard to find the right place glad to say FOUND!
Love this place Randy is my go to nail tech . Very inexpensive . Me &my daughter
They did a good job on my nails and feet ???? I came back and they did another good job again.
I got a full set and they did my nails exactly as I asked. Great prices and very friendly.
They jacked up my 9d cat eye pedicure...this was the next day!!! Then I went there twice to get them to redo and the got ignorant and wouldn't do it...you come back tomorrow was what they said!!! Um how about I never come back!! Plus old dude split 2 of my nails and cut 2 of my toes near the cuticles!!! Don't go here!!!
Love the service and the attention of the nail techs. I do not think they are a little pricey
I liked the person who did my nails how ever they only lasted 4 days before the acrylic started too lift off my nails I like that he listened too me and not what the other guy was trying to tell him You do not need too damage a nail bed to do an overlay I will not be back how ever I felt like I paid 100 for nothing if I wanted to just give someone 100 I would of
Place Pictures
Unique Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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