Quick Facts About Kim Nails
Kim Nails place, based on the comments provided, has a mix of strengths and weaknesses.
Starting with the strengths, one of the clear strengths mentioned by several customers is the quality of the nail technicians' work. One customer mentioned that their nails turned out better than they had imagined, while another specifically praised Lynn for her amazing work on their frenchie nails. This indicates that the salon has skilled technicians who are capable of delivering excellent results. Additionally, the positive comments about the artists and their customer service suggest that the staff at Kim Nails place are friendly and provide a pleasant experience for customers.
Another strength that stands out is the positive feedback regarding pedicures. Multiple comments mentioned that the pedicures at Kim Nails place are consistently good and that the staff is friendly during these treatments. This indicates a level of consistency in the quality of service for pedicures and a positive customer service experience.
In terms of weaknesses, the most significant issue seems to be the lack of proper hygiene and cleanliness at the salon. One customer reported a severe infection and discolored toe after a pedicure, suggesting that the tools used were not adequately cleaned or disinfected. Another comment mentioned that the salon washed their tools in the same water used for washing customers' feet, which raises concerns about cross-contamination. These issues are potentially serious and could lead to health risks for customers. Improving hygiene practices and ensuring that tools are properly sanitized is essential for maintaining a safe and healthy environment for customers.
Another weakness highlighted by multiple comments is the behavior of some of the staff members. One customer described an older man at the salon who turned them away and left them with only tips on their nails because they didn't like the shape of their nails. This behavior was described as embarrassing, and it led to the loss of a loyal customer. Another comment mentioned an incident where a nail technician talked about a customer in a negative manner after a complaint was made. These instances of unprofessional behavior can create a negative experience for customers and tarnish the salon's reputation.
Finally, a few customers expressed dissatisfaction with the speed and quality of service. One customer mentioned that their pedicure was rushed, leading to a lack of enjoyment, while another stated that their manicurist did not properly buff their nails or fulfill their request for a French manicure. These comments suggest that the salon may have inconsistency in the level of service provided and, in some cases, a lack of attention to detail.
In conclusion, Kim Nails place has strengths in terms of skilled technicians, good customer service, and consistent pedicure quality. However, there are significant weaknesses in terms of hygiene and cleanliness, unprofessional behavior, and occasional issues with service quality. Addressing these weaknesses and implementing measures to improve hygiene practices, staff behavior, and service consistency would greatly benefit the salon and lead to a more positive customer experience.
Best TL Reviews
My nail tech went off I didn't get his name I was too excited!! I never get my nails done I only went in knowing what theme(casino) I wanted. Him and I decided we'll I was at the table and they came out better than I imagined.
My cousin also was happy with her nails from another tech there
Amazing customer service from both artist
Been going for pedis for a while and their awesome everytime. Everyone is friendly, and provides the best service. My frenchie nails were done by lynn, she does amazing work! Highly recommend trying it out.
I love going here they are nice ppl in this nail place I would recommend
I went to get a pedicure and my toe got infected and it hurts horrible as soon as they end up with a person they grab the same instrument for the next one I don't think they disinfect or clean them I have to go see a doctor my finger is showing a lot of discoloration and it is turning very purple and the pain is too much be very careful with this place they do not have the cleaning that is needed
I've gone to Kim's nails for over 5 years with my mother and I continued to go after alone. I've given hundreds of dollars to this business and been a loyal customer for years however it didn't stop the older man who sits at the third desk from the front from turning me away because I didn't like the shape of nails he was laying acrylic over he stopped after one nail and left me at his table with just tips on and told me to go somewhere else. His behavior was embarrassing to say the least I will never return and suggest anyone to consider going to a different shop.
If there was a lower score I would have put that. I really hate to be that person but here is my horror story of my first pedi. 1st they schduelded my appointment Sunday @ 10 am, they don't open till 11. 2nd the lady rips my big toe open && its bleeding doesn't say anything about it. 3rd they wash their tools in the water they use to wash my feet. 4th immediately try rushing you out while asking if I'm going to tip. 5th my toe is now infected, my hospital bill ran to $100. They asked me to cut the girl a break && only refunded me $50. Terrible place to go if you are looking for even decent service. Just as a heads up guys.
You know I have been coming to this place for about a year but I am going to stop and find a new nail salon because the quality of service is getting bad. The lady that did my pedicure last week act like she didn't even want to touch my feet. Instead she massaged the hell out of my legs. I didn't even enjoy the pedicure because she went so fast. I just can't deal with this place anymore. However if you get in a bind and need your nails done quickly, this place is open for that.
Went to get a manicure, he literally did not buff my nails before applying the nail polish. I had asked for a French manicure tip, I didn't like how it looked so when I said something he started talking about me to his people. He "took" off the white polish but left it all around my nails. Do not come here, spend your money elsewhere.
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Kim Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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