Cedar Beauty Supply

+1 610-534-5850

1438 Chester Pike, Sharon Hill, PA 19079 United States of America

Open Today: -

Quick Facts About Cedar Beauty Supply

Strengths: - The store is described as small and not crowded, making it convenient for quick shopping trips. - The owners are said to be welcoming and make customers feel valued and comfortable. - The store has a pleasant atmosphere compared to other beauty supply stores that may make customers feel targeted or suspicious. - The store has a consistent and friendly customer service experience.

Weaknesses: - Multiple comments refer to the owners being rude, nasty, and engaging in arguments with customers. This behavior can negatively impact the store's reputation and discourage customers from returning. - The store is accused of engaging in bullying behavior and threatening to sabotage a new black-owned business. This type of behavior is seen as unfair and unethical. - Some customers accuse the store of being racist and not supporting black-owned businesses. This can create a negative perception of the store and discourage potential customers from shopping there. - Complaints about higher prices and the store's refusal to exchange a product indicate that the store's policies may not be customer-friendly and may lead to dissatisfaction.

The strengths mentioned focus on the store's atmosphere and customer service, which are important factors in attracting and retaining customers. The welcoming nature of the owners and the absence of a hostile environment are highlighted as positive aspects. These strengths could contribute to a loyal customer base and positive word-of-mouth advertising.

However, the weaknesses mentioned in the comments are significant and can have a detrimental impact on the store's reputation and success. The accusation of engaging in bullying behavior and attempting to sabotage another business raises ethical concerns and portrays the store in a negative light. The accusations of racism and lack of support for black-owned businesses are serious allegations and can lead to a loss of trust and support from the community.

Additionally, the complaints about the store's owner being rude, nasty, and engaging in arguments with customers highlight a lack of professionalism and customer service skills. This can create a negative shopping experience and discourage customers from returning or recommending the store to others. The complaints about the store's policies, such as refusing to exchange a product, demonstrate a lack of flexibility and customer-centric approach, which can lead to customer dissatisfaction and frustration.

In conclusion, while Cedar Beauty Supply may have strengths such as a welcoming atmosphere and friendly customer service, the weaknesses mentioned in the comments, including allegations of bullying behavior, racism, and poor customer service, are significant and can impact the store's reputation and success. Addressing these issues and implementing customer-friendly policies and practices would be crucial for the store to attract and retain customers and improve its overall image in the community.

Best TL Reviews

Sad that they are only nice when there is no competition but when a NEW BLACK-OWNED BUSINESS COMES IN TOWN THEY along with Hair World/Nu Hair World THREATEN VENDORS TO SABOTAGE THAT BUSINESS. Isn't that what GANGS do? We teach our kids not to be bullies yet these ADULTS are acting like bullies. GO SUPPORT PARADISE BEAITY SUPPLY.

Racist!! And do not support black people, as they are trying to get a black owned business to close down. Sis, go over to paradise hair located on 300 Mcdade Blvd. Collingdale, PA. where you are valued! We need to stop supporting businesses like this, that take and exploit the culture of our people for money. The owner of paradise is a kind person and does deserve such animosity!!! Stay blessed brothers and sisters, we are strong together.

The wife of the owner, used to mainly be in the store very nice,and helpful woman. For some reason the husband began coming in by himself and is very rude and nasty. Two different occasions we got into an argument before I decided to take my money elsewhere. The draw of this store was that it was smaller and no one is ever there, so it's an easy in and our, but now I see why it's always empty. He is going to single handedly ruin his own business

Tried to push out the new black owned beauty supply store by refusing to buy from vendors who sell to them. There's enough business to go around. Boycotting

Racist. Currently trying to block new LOCAL black owned beauty supply store from buying from supplier by threatening to close account!! DO NOT BUY HERE

Quick run in to get hair color. Run into Family Dollar, two birds with one stone.

Every time I walk into this store I am immediately greeted. The owners always make me feel welcome. Very pleasant store to visit. They are not like other beauty supply stores I've been to that automatically make you feel like a criminal because of the color of your skin.

Bad business prices are higher and they will not exchange your purchase once you've left the store. Bought braiding hair and it wasn't the correct length. Because I pulled it halfway out of the bag, never took it out the bag! Not ripped open or hair taken off the packaging. And they refused to exchange it. Not good!