Attractive Nail & Spa

+1 623-535-0488

15465 W McDowell Rd c105, Goodyear, AZ 85395 United States of America

Open Today: -

Quick Facts About Attractive Nail & Spa

Attractive Nail & Spa, like any other business, has its strengths and weaknesses based on the comments provided. It is important to consider both aspects when evaluating the overall performance of the establishment.

Starting with the strengths, it is evident that the salon staff is generally professional and friendly. Comments highlight that the technicians are always willing to achieve the desired results and use high-quality products. This is a crucial strength as it reflects positively on customer satisfaction and ensures that the services provided meet or exceed expectations.

Another strength mentioned is the punctuality of appointments. Customers have noted that the salon is usually on time or notifies them in case of any delays. This level of organization and communication is highly appreciated by customers, as it demonstrates respect for their time and promotes a positive overall experience.

Several comments also highlight the exceptional work done by specific technicians. Joe, Monica, and Cindy are mentioned as providing outstanding service, whether it be through their skill, attention to detail, or innovative designs. These individual strengths contribute to the reputation of Attractive Nail & Spa and its ability to attract and retain customers.

Now shifting to the weaknesses, one recurring complaint is the quality of certain services. A customer mentioned that the pedicure they received was painful, particularly when the technician was working on their big toe. The discomfort experienced during the service raises concerns about the competency of some technicians and their ability to provide a comfortable and enjoyable experience.

Another problem stated is the inconsistency of service. One customer reported that their nails were done poorly on one occasion, while others have expressed disappointment with the lack of dead skin removal during a pedicure. Inconsistency can deter repeat business and negatively impact the reputation of the salon.

The issue of pricing is also mentioned as a weakness. Some customers find the prices to be expensive, and the lack of price transparency at the front counter is seen as a disadvantage. Additionally, the layout of the menu binder, with the most expensive services listed first, can create confusion and frustration for customers trying to find more affordable options. This lack of transparency and potential price manipulation can erode trust and make customers feel undervalued.

Appointment scheduling is another area of concern. A customer expressed frustration with the salon's limited availability, only allowing appointments on the hour. This inconvenience can be a barrier for customers who have specific time constraints or preferences. Furthermore, the issue with a customer's appointment time being mishandled and the subsequent dissatisfaction expressed by the customer is a clear indication of poor customer service and organization.

Lastly, one customer mentioned that their gel manicure started to come off after only a few days. This raises concerns about the quality and durability of the products used by Attractive Nail & Spa, as gel manicures are expected to last longer. This weakness suggests a potential need for improvement in the longevity and durability of their nail services.

In conclusion, while Attractive Nail & Spa possesses certain strengths, such as friendly staff, punctuality, and skilled technicians, comments highlight significant weaknesses regarding service quality, pricing transparency, appointment scheduling, and product durability. Addressing these weaknesses can help the salon enhance customer satisfaction, improve reputation, and ultimately grow their business.

Best TL Reviews

. Technician doing the pedicure was nice but the pedicure was painful. She was digging in my big toe and I felt very sore. The manicure was short and she used cuticle oil on my hand and arms instead of lotion. No massage what so ever and I was in the salon on Thursday Feb 2nd and today is Sunday February 5th and my gel manicure is already coming off.

Always professional, great work and use great products. Everyone is friendly and willing to achieve what you are asking for. When you make an appointment they are usually on time or if they are running a few minutes behind they try to give you a call. I am never disappointed and I get my nails done every 2 weeks faithfully. Thank you Attractive Nails Staff you rock!

Always love coming here! Today Joe, who’s station is the first on the right when you walk in, did my nails and I absolutely love them! I showed him a reference pic for these fun confetti nails I wanted for my bday and he was fast, clean and did a wonderful job. Thank you!

Monica did a fantastic job on my nails. I was a walk-in and she was super professional and fun. She added her own design and I could not be happier. Thank you so much for all your hard work and wonderful detail

I would give more stars but…

First the good: I was a walk in and they took me right away. The salon is quiet and the girl I had did a good job on my pedicure. The massage was pretty close to the 10 minutes I was looking for a new place and hadn’t tried this one

The bad. It’s expensive $44 for a pedicure, no prices at the front counter, the binder w the menu has the most expensive services first so you page all the way to the back for a regular pedicure. The techs not working are just sitting watching iPads streaming in the salon , kinda annoying When I was leaving a woman showed up for an appointment and there was a problem w her time , she ended up asking if they didn’t want her there, sounded like a regular customer for a fill. She wanted today and ended up w an appointment 2 days from now. They only do appts on the hour? This alone gave me a bad feeling and I won’t return

Between how they treated the customer for her appointment and the prices this isn’t worth it 3 stars is generous. Had I not heard them tell the customer to basically pound sand i might return and give 4 stars

I have really mixed feelings about this place the first time I came here a year ago the service was okay. The second time I came and got a pedicure and my feet was still rough at the bottom after paying for the deluxe with everything then I came a third time and got my nails and feet done which Cindy was very very nice and she did my feet wonderfully!!!!!! but my nails are a different story.... this was a week later.. let's just say I won't be going back for a forth time.

Service isn’t consistent.

My nails were thick.

My pedicure was expensive but didn’t remove any dead skin etc.

Save your coins!

Definitely returning. This was the best pedicure I've ever had. I paid for a basic pedicure and received a massage that literally put me to sleep. Highly recommend Attractive Nail and Spa.