Urban Touch Barbers

+1 612-721-2113

1401 E 38th St, Minneapolis, MN 55407 United States of America

Open Today: -

Quick Facts About Urban Touch Barbers

Urban Touch Barbers place has several strengths that contribute to its positive reputation and customer satisfaction. One of the notable strengths is the excellent customer service provided by the barbers. Customers have mentioned the friendly and welcoming nature of the staff, making them feel like part of the family. This creates a comfortable environment for customers, especially for those who may be new to the area or unfamiliar with the barbershop. The staff also takes the time to listen to customers' specific needs and preferences, ensuring that they leave with a haircut that meets their expectations.

Another strength mentioned by customers is the skill and expertise of the barbers. Many customers have praised the barber named Billy for his ability to cater to individuals with sensitive scalps. This demonstrates that the barbers are knowledgeable and skilled in their craft, able to accommodate different hair types and needs. Additionally, some customers have mentioned the barbers' ability to fade and line up anyone, indicating that they are competent in providing a variety of hairstyles and cuts.

The cleanliness and appearance of the salon is also mentioned as a strength. Customers have described the salon as beautiful and clean, creating a pleasant and comfortable atmosphere. The positive vibe and ambiance contribute to an overall enjoyable experience for customers.

Furthermore, the fact that Urban Touch Barbers place is a family-owned and operated business is seen as a strength by many. This can create a sense of trust and community among customers, as they are supporting a local business. It also suggests that the barbers have a personal investment in their work and are dedicated to providing quality services.

However, there are a few weaknesses that have been highlighted by customers in their comments. One weakness is the lack of effective communication, particularly regarding appointments and updates. One customer mentioned that the hair stylist, Ms. Lynn, tends to wait until the last minute to communicate, which can be frustrating and lead to a loss of clients. This indicates a need for improved communication and organization within the salon.

Another weakness mentioned by a customer is the unprofessionalism displayed by some staff members. The customer felt disappointed and dissatisfied with the haircut they received and mentioned that they were immediately rushed and did not receive the desired result. This highlights a need for consistent quality control and ensuring that all staff members maintain high professional standards.

In conclusion, Urban Touch Barbers place has several strengths that contribute to its positive reputation, including excellent customer service, skilled barbers, a clean salon, and the family-owned nature of the business. However, there are areas that could be improved, such as communication and professionalism. By addressing these weaknesses, the salon can continue to thrive and provide a positive experience for its customers.

Best TL Reviews

My son has a really sensitive scalp and Bill was amazing. It's going to be a regular outing from here on out!

Being new to the MN, I was worried about finding a new barber. Billy "Pork" and the team were pretty cool and the place was welcoming. It felt like everyone who walked in were considered family. Not to mention the cut was on point! I'll definitely be going back!

The salon is beautiful and nice friendly staff , but unprofessional when it comes to the salon . Communication is terrible when your trying to get something done Ms. Lynn is the hair stylist she

likes to wait to the last minute to communicate , I think as a hair stylist she should be more on top of her stuff and better with communicating with her clients , That's a way to lose clients I won't be back because of the non communication but if you don't mind getting updates at the last minute then I recommend it .

Amazing Minneapolis community business. I had the pleasure of having the owner Billy cut my hair! He did a great job! It was my first time getting my hair cut there and Billy took his time and made sure I was satisfied with the cut. I will be back for sure! The shop was clean and had such a positive vibe! I would highly recommend. Not to mention it is Family owned and operated!

Give them a call and lock your seat in. They can fade and line up anyone.

Pork is looking real good, Mack's got his swag, and the rest of the crew are fine. Mack I love my hair cut. Stay safe. ????

I went in for a faded taper cut, as a black female looking to get a none female rounded cut/lining but a box taper that generally is done for male customers. I made it clear what I wanted and was giving the worst haircut I’ve ever had in over 15 years. Was also told women don’t get tapers. I was immediately housed and extremely disappointed. I’ve never had a haircut in ten minutes or as rushed as they did. Then when I asked them to fix it he messed up even more!

Very polite and professional staff and the quality of the work is very good.