Quick Facts About Beauty Max
Beauty Max is a beauty supply store that has garnered positive feedback for its large selection, reasonable prices, friendly staff, loyalty program, and discounts for professionals. However, there are also some concerns raised regarding the accuracy of product descriptions, return policies, pricing, and labeling of hair products. In order to provide a comprehensive analysis, we will delve into the strengths and weaknesses of Beauty Max based on these comments.
One of the main strengths highlighted by customers is the size of the store. It is described as being four times as big as Sally's beauty supply, which suggests that Beauty Max offers a wide range of products to choose from. This is particularly beneficial for customers who are looking for a variety of options and may have specific needs or preferences. Additionally, the large size of the store is likely to create a spacious and comfortable shopping environment.
Furthermore, customers appreciate the reasonable prices at Beauty Max. Many compare the prices to those of other beauty supply stores and express satisfaction with the affordability of the products. This is an important strength as it allows customers to obtain professional beauty products at a lower cost, making it more accessible for a wider range of individuals.
Additionally, the staff at Beauty Max is repeatedly described as friendly and helpful. This creates a positive shopping experience for customers, as they feel that their needs are being met and that they can rely on the staff for assistance. This strength is particularly valuable in a beauty supply store where customers may require guidance in selecting the right products for their needs or seek advice on how to use certain items.
The loyalty program offered by Beauty Max is identified as another strength. By allowing customers to earn points towards discounts, the store is able to build customer loyalty and encourage repeat visits. This is particularly appealing for customers who frequently shop at beauty supply stores and appreciate the opportunity to receive rewards for their purchases.
Moreover, Beauty Max is commended for having a diverse selection of hair products, apparel, and jewelry. This variety allows customers to find everything they need in one place, simplifying the shopping experience. Customers also express appreciation for the range of cosmetics and hair care products available, suggesting that Beauty Max caters to a wide range of beauty needs.
On the other hand, there are some weaknesses that have been pointed out by customers. One customer shares a negative experience with a sales associate who provided inaccurate information about a product. This highlights a potential weakness in terms of staff knowledge or miscommunication, as it led to the customer purchasing a product that did not meet their expectations. Additionally, the refusal to accept a return or provide a refund exacerbates this weakness, as it suggests a lack of flexibility or customer-centric policies.
Another weakness raised in the comments is the concern over pricing. One customer criticizes Beauty Max for having higher prices compared to other beauty supply stores in the area. While the positive aspect of reasonable prices was previously mentioned, it appears that some customers feel that Beauty Max's prices are still higher than what they consider reasonable. This raises the question of whether the pricing at Beauty Max is consistently competitive with other similar stores.
Furthermore, there is a comment about the labeling of hair products as "100% human hair." The customer believes that the prices of these products are too high for them to truly be made of human hair. This suggests a potential weakness in terms of product labeling accuracy, as customers may have unrealistic expectations about the authenticity of the materials used in the products.
In conclusion, Beauty Max has various strengths that include a large selection, reasonable prices, friendly staff, a loyalty program, and a wide range of products. These strengths contribute to a positive shopping experience and customer satisfaction. However, there are also weaknesses highlighted in the comments, such as issues with product descriptions, return policies, pricing, and labeling. Addressing these weaknesses can help Beauty Max further improve its customer experience and ensure that customers' needs and expectations are consistently met.
Best TL Reviews
This place is 4 times as big as Sally's beauty supply with much more reasonable prices and the same professional products. Plus they have tons of super cute hair things.
I like this beauty supply store, been shopping here for years. The staff is very friendly and helpful. I getting discounts and have never had a problem with them. I will continue to do business with them. I love this store.
Beaty Max is truly a hidden gem. This little store has all things hair. As a mother of two growing girls. I frequently shop at these types of stores. This one is by far our favorite. They have a loyalty program. When you are making a purchase make sure to input your number and receive your points on your purchase. They always have the braiding hair we need. We can't wait to return to see what new items they have.
I purchased a half a wig that was suppose to be an ombre color because that is what the sales associate told me (black at the root part and fading into brown at the ends), the wig was all brown with a few strands of black. I came back to return it because it hasnt been 7 days and i did not wear it, they refuse to exchange it and/or they refused to give me my money back. So im suppose to be out of money and a wig i can't wear. I ended up disputing the charges.
Nice staff, great prices, and selection of hair products as well as apparel and jewelry. As a Licensed Cosmetologist, I appreciate that they offer a discount for professionals. ❤
Of all beauty supplies store in tidewater Virginia, Norfolk, Hampton, Newport News they have Higher prices with excellent service. They as other stores must stop labeling hair products as 100% human hair because human hair is costly and although their prices are extreme it does not meet that price range.
Beauty Max is my favorite place for hair products. I love that you can earn points towards discounts. Bruce is a great business man and the staff is friendly. I have never been followed or disrespected!
The workers are extremely pleasant and helpful. They have a very large variety in all areas (hair care, hair, cosmetics, etc.). There prices are really good. You'll find some prices being a less than most places.
Beauty Max Info
Amenities
Accessibility
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Wheelchair accessible entrance
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 08:00 PM |
| Saturday | 09:30 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
Places
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