Spa Nails

+1 417-647-5036

630 E Elm St, Republic, MO 65738 United States of America

Open Today: -

Quick Facts About Spa Nails

Spa Nails is a nail salon that receives mixed reviews from customers. While some customers have positive experiences and praise the staff and services, others are disappointed with the quality of the work and unprofessional behavior. In analyzing the comments, we can identify the strengths and weaknesses of Spa Nails.

Strengths: 1. Customer Satisfaction: Spa Nails receives positive feedback from customers who are extremely happy with their nails and the overall experience. Customers appreciate the excellent results and express their loyalty towards the salon, making it their favorite place to go. This indicates that the salon has the ability to provide satisfactory services to their customers.

2. Friendly and Engaging Staff: Many customers highlight the friendliness and professionalism of the staff at Spa Nails. They appreciate the staff's ability to engage with customers, provide suggestions, and create a pleasant atmosphere. This positive interaction with the staff enhances the overall experience for the customers.

3. Availability and Convenience: Spa Nails offers services on Sundays, which is convenient for customers with busy schedules. This flexibility in operating hours is appreciated by customers who find it difficult to find time for self-care during the weekdays. This availability could be a competitive advantage for the salon.

4. Talent and Skill: Customers mention specific nail technicians who have done an excellent job on their nails. The praise for these technicians, such as Nicole and Amber, indicates that there are skilled and talented individuals working at Spa Nails who can deliver high-quality results.

Weaknesses: 1. Inconsistent Quality: Some customers have had negative experiences at Spa Nails, mentioning issues such as cuts, rough treatment, and poor nail appearance. This inconsistency in quality raises concerns about the overall expertise and training of the staff. It seems that the quality of service received depends on the specific nail technician. This inconsistency could negatively impact the salon's reputation.

2. Unprofessional Service: There are complaints about rude and disrespectful behavior from the staff, which indicates a lack of professionalism. The incident mentioned by a customer where they were treated with disrespect for asking a question about a service reflects poorly on the salon. Unprofessional behavior can lead to negative word-of-mouth and the loss of potential customers.

3. Subpar Work: Some customers express their disappointment with the quality of work they received at Spa Nails. They mention the decline in quality over time, indicating that there may have been a change in ownership or management that negatively impacted the service. Subpar work can result in customer dissatisfaction and a decrease in repeat business.

4. Limited Availability: A customer mentioned that it is difficult to get an appointment at Spa Nails due to a lack of staff. This limited availability can be inconvenient for customers who are seeking prompt service. It is essential for a salon to have adequate staff to meet customer demand and provide a smooth and efficient service experience.

In conclusion, Spa Nails has strengths in customer satisfaction, friendly staff, availability on Sundays, and talented nail technicians. However, there are weaknesses in inconsistent quality, unprofessional service, subpar work, and limited availability. Addressing these weaknesses will be crucial for improving the salon's reputation and ensuring the satisfaction of all customers.

Best TL Reviews

Always extremely happy with how my nails turn out. They are and will continue to be my favorite place to go. I always get right in a worked on. Highly satisfied!!!

Love this place! The staff is very friendly, engaging and professional. I wanted something simple, yet fun for summer. After talking with them, and giving me suggestions, we decided on this. I LOVE IT! And let's not forget how amazing the pedicures are! The bonus to this place is they are open on sundays, and with my busy schedule, that is awesome! Would HIGHLY RECOMMEND THIS PLACE!!!

The girl I had wasn't very good, she cut me, ran over my skin with the files alot, and took forever and shook alot. The nails look bad and weren't worth the price. My sister got one of the older gentlemen and he did great and got done with her in half the time. Hers purple, mine black. I think it just depends on who does them

Nicole was PHENOMENAL. She did an excellent job on both my nails and toes. I had never been to this salon before, but I will definitely be back! She was personable and we chatted the whole time I was there. Will definitely be requesting her for all of my appointments! I tipped her $40, she definitely deserved it!

I have been going here for a while now and absolutely adore them. Nathan and Amber usually go back and forth on doing my nails just depending on who is there and they both do a awesome job. I could never go anywhere else after going here and recommend them to anyone who asks about my nails. No matter what I get done it always looks excellent and they are always open to answering any questions I have on nails and are very helpful when making decisions. I love it here and 100% recommend.

I used to get my nails done at this salon ALL the time but a few years back there was what I assume was a change in ownership and it's been downhill fast. today the interaction I had was grossly unprofessional. The woman working when i entered was VERY rude to me and treated me with so much disrespect for simply asking a question about a service. i've never before in my life left a nasty review about a place, but i'm literally sitting in the parking lot writing this, because this salon is a joke. the work has been subpar at best the last few months (it's close, that's the only reason we've continued to go here until this point) on top of all of this, it's impossible to get in due to the fact that theres only ever 2 or so people working. my sister and i walked out because of the way we were spoken to. other customers also realized that it was rude, you should have seen their faces. we will NEVER be back + will tell our friends who come here about this experience. save yourself the attitude and go to p+w nail bar in springfield!!

My go to nail salon! The manis and pedis always last a long time. Staff is sweet here.

I am so very happy with Amber @ Spa Nails. She's really talented. I'm very happy and am thrilled I stayed with them.