Quick Facts About Unique Nail & Spa
Unique Nail & Spa has received a number of positive comments from customers, highlighting several strengths of the establishment. These strengths can be summarized as follows:
1. Availability and Accommodation: One customer mentioned that they broke a nail and needed an immediate appointment on Christmas Eve. The salon was able to squeeze them in, demonstrating their flexibility and willingness to accommodate their customers' needs.
2. Quality Service: Many customers praised the salon for their high-quality service. They mentioned that the staff is professional, kind, welcoming, and knowledgeable in the latest nail trends and styles. Customers mentioned that they felt comfortable and not rushed during their visits, and they appreciated the skill and expertise of the technicians.
3. Cleanliness and Sanitation: Multiple comments praised Unique Nail & Spa for its cleanliness and neatness. One customer mentioned that the salon is super clean, while another noted that cleanliness is not an issue. This indicates that the establishment takes hygiene and sanitation seriously, which is important for customers' health and safety, especially during the COVID-19 pandemic.
4. Range of Services and Options: Customers mentioned that Unique Nail & Spa offers a wide range of services and options, including gel polish, dip powders, colored acrylics, mood polishes, cat's eye polish, and glow-in-the-dark polishes. The salon also offers various nail shapes and designs, giving customers the ability to customize their nails to their liking. The availability of different options allows customers to find the perfect solution for their preferences and needs.
5. Talented and Skilled Technicians: Several customers specifically mentioned the skill and talent of the technicians at Unique Nail & Spa. One comment mentioned that Maggie and her husband did an excellent job on their nails and displayed advanced skills. Another customer, who was a nail technician themselves, mentioned that Maggie is well-versed in all nail shapes and is open to different nail designs, showcasing her expertise in the field.
6. Good Customer Experience: Multiple customers commented on the positive experience they had at Unique Nail & Spa. They mentioned feeling like they were chilling with family, being treated like regular customers, and appreciating the friendly and pleasant environment. The overall positive experience contributes to customer satisfaction and is likely to encourage them to return in the future.
While Unique Nail & Spa has a number of strengths, there are also a few weaknesses mentioned in the comments:
1. Waiting Times: One customer mentioned that they had to wait longer than the estimated time before being serviced. This suggests that the salon may sometimes struggle with effectively managing their appointments and may need to work on reducing waiting times.
2. Inconsistent Quality: Although the majority of comments praised the quality of the service provided by Unique Nail & Spa, one customer mentioned a negative experience with an older lady who repeatedly had issues with shaping and filing nails. This suggests that there may be some inconsistencies in the skills and training of the technicians, which could potentially impact the overall quality of the service.
3. Lack of Entertainment: One customer mentioned that they wished there was background music or televisions in the salon. This suggests that the salon lacks entertainment options for customers, which may result in a less enjoyable and engaging experience for some individuals.
In conclusion, Unique Nail & Spa has several strengths, including availability and accommodation, quality service, cleanliness and sanitation, a range of services and options, talented and skilled technicians, and a good overall customer experience. However, there are also a few weaknesses, such as waiting times, inconsistent quality, and a lack of entertainment options. Overall, the strengths mentioned by customers significantly outweigh the weaknesses and indicate that Unique Nail & Spa provides a positive and satisfactory experience for the majority of its customers.
Best TL Reviews
I broke a nail, and I needed an immediate appointment on Christmas Eve. I called, and they were able to squeeze me in! I got gel over my natural nails and a gel polish. Beautiful! Thanks for saving the day ????
Update: Lasted almost 4 weeks with zero lifting before I broke off the gel of one nail playing Frisbee ????♀️
Love my experience everytime I come! Establishment is very clean and relaxing; staff are kind & welcoming and very professional. They work fast without making me feel rushed and the quality is always the best I’ve experienced in Columbia in my 11 years living here.
Omg Maggie and her husband slayed my nails and my daughters nails. They are super friendly, very talented, reasonably priced, they have alot of patience. They know all the newest trends and styles very advanced. I've been frustrated looking for the perfect places and this is it hands down. We are now going to be regular customers. They make you feel like you're chilling with family. Pictures and videos do no justice for the quality of the service and skills you receive. Here are the photos. The nails on the client with stripes on her dress was next to me I ask to do a photo of her nails also.
This nail salon is super clean and neat. Maggie has been doing my nails for almost 2 yrs, and I am a nail tech. Appointments ALWAYS preferred, and especially during COVID, and face coverings. Maggie is well versed in all nail shapes and is open to nail designs, multicolor combos and she has crystals. There is half a wall of gel and coordinating lacquers, they also have dip powders, colored acrylics, mood polishes and cat's eye polish and glow. There is at least 6 massage pedicure chairs. Everyone here is pleasant and friendly. My go to acrylic nail place.
Went in for a pedicure, Cathy was assigned to do my feet. I knew it was going to be challenge, because it was a minute since I had my feet done. I must say, Cathy is a miracle worker! She was very detailed in getting my feet smooth and looking good. I will be scheduling to get my feet done by Cathy from here on out.
"Happy Feet"
For it to be a Friday afternoon, they weren’t too busy. I called about 5 mins before I showed up to check the wait time. I was told 15-20min. I waited 30min and then an additional 10 in the chair before actually being serviced. That’s the reason for the 4 start.
Overall, Dino (I believe that was his name) provided great service. I wanted my nails done for graduation and I told him that I need them a little short and not nubby due to having a 4mth old. He cut them to the perfect length and provided the color that I requested (natural). Prices are great also. A little cheaper than surrounding areas (Killian/Blythewood). Will see how the pedicure and eyebrow waxing services are soon. As for my nails, I will be returning.
**may be best to book an appt instead of walk-in. 3 ladies walked in after me and were immediately seated due to having an appt.
This business has been here for years and I've been to this establishment multiple times but, it's time to move on.
The Salon is well-maintained. They have no issues with cleanliness.However, I wish there was some background music or televisions in the salon.
Maggie’s husband does nails extremely well. I have never had an issue with how they turned out. (I always get acrylic nails with gel polish. It never changes.)
The older lady, I have NEVER had a good experience with her and she has done my nails multiple times. The main issue is that She has major issues shaping and filing nails.
First time going here and I had a great experience. I was a walk in on a Friday evening around 6. I was seen right away and was seated in the chair for a pedicure. Jessica did an amazing job with my hands and feet, especially the wave design on my fingernails.I love them! Just in time for my cruise. She was really friendly and very nice. I would definitely recommend this place and ask for Jessica.