K B Nails

+1 919-481-3660

957 N Harrison Ave, Cary, NC 27513 United States of America

Open Today: -

Quick Facts About K B Nails

Strengths:

1. Skilled and Gentle Technicians: Multiple comments mention how gentle and skilled the technicians, particularly Henry and Kim, are in providing nail services. This indicates that customers can trust them to handle their nails with care and professionalism.

2. Fair Pricing: One comment highlights that KB Nails is fairly priced, indicating that they offer competitive prices for their services. This can be a strength as it attracts customers who are looking for value for their money.

3. Clean and Presentable Nails: A customer mentioned that their nails were clean without any build-up after the service, allowing them to go out without the need for further cleaning. This comment reflects positively on the salon's attention to hygiene and attention to detail.

4. Friendly Staff: Several comments mention the friendly and enthusiastic nature of the staff at KB Nails. Friendliness and excellent customer service can create a welcoming and comfortable environment, encouraging customers to return and recommend the salon to others.

5. Large Variety of Nail Colors: A customer appreciates the wide range of nail colors available at the salon, allowing them to choose a unique and pretty purple color. Having a large variety of nail colors can attract customers who are looking for choices and diversity in their nail designs.

6. Longevity of Gel Nails: Although one negative comment stated that their gel nails peeled off quickly, other comments do not mention any issues regarding the longevity of the gel nails. This suggests that KB Nails may generally provide durable gel nails that last longer than average, which can be a strength for customers who prefer longer-lasting manicures.

7. Technicians Bring Ideas to Life: A customer mentioned that the technicians at KB Nails can bring their nail design ideas to life. This indicates that the technicians are creative and skilled in executing various nail art designs, providing customers with customized and personalized services.

Weaknesses:

1. Sensitivity to Sensitive Topics: One negative comment mentions that the news coverage on death row sentences playing on the TV during the customer's visit caused discomfort and stress. This suggests that the salon might need to be more considerate of potentially sensitive topics and create a more relaxing and soothing environment for customers.

2. Issues with Nail Peeling: One negative comment states that the customer's nails peeled off, both after the initial service and even after getting them fixed. This indicates that there might be a quality issue in the products or techniques used for nail applications, potentially affecting the durability of the nails. This can lead to customer dissatisfaction and the need for frequent touch-ups or repairs.

3. Lack of Diverse Polish Suggestions: While one positive comment mentions the technician suggesting different polish options, other comments do not mention the same level of personalized suggestions. This indicates a potential inconsistency in the quality of suggestions provided by the technicians. Providing diverse and personalized suggestions for polish colors can enhance the customer experience and make them feel valued.

In conclusion, KB Nails has several strengths, including skilled technicians, fair pricing, cleanliness, friendly staff, a wide variety of nail colors, and the ability to bring customer nail design ideas to life. However, there are also weaknesses to address, such as sensitivity to sensitive topics, issues with nail peeling, and the need for consistent and diverse polish suggestions. By addressing these weaknesses and building upon their strengths, KB Nails can continue to provide excellent experiences for their customers.

Best TL Reviews

I just came here with my friend who is a regular, and it was my first time getting acrylics ever, so I was nervous. This was the best first experience ever! Henry did my nails and he was so gentle and skilled. He took his time with me. Kim was also very sweet and skilled. They are fairly priced as well. I highly recommend them!

I won't go anywhere else. Since I moved from PA last year I tried 5 different places until I went to KB Nails. They do an awesome job and are extremely polite. I look forward in getting pampered by them once a month now!

Very clean under nails. No build-up when finished, which allows me to go out without having to keep cleaning my nails to look presentable. Reasonable price, wifi access, and friendly staff!

I know this place through a friend's recommendation, and it's great with the experience here, the people here are very happy and enthusiastic, the product they create is perfect

I was excited to try this salon as it had great reviews, but I did not enjoy my experience. The pedicure overall was good, but they had the news going on TV and it was covering people sentenced to death row - not exactly a topic everyone is wanting to hear as it can be a sensitive topic - I get more stressed. The staff were so friendly, but I had to return the same week because two of my nails had peeled almost completely off. The staff was so kind in fixing the nails, but two days after getting them fixed, the same two peeled again along with the rest of my nails. I’m not sure what went wrong, but have not had this happened before. Gel can usually last 2 or more weeks for me, but this only stayed on a little over a week.

I have been going to KB Nails since they opened. Kim is great. She is always making suggestions about what polish I should choose. I always choose pink and recently and I have been more daring. She is always on time and takes care of me. I also love her pedicures.

Mr Henry & Mrs Kim are the best nail techs EVER! Their shapes are very clean cut! Whatever idea I come up with, they always bring it to life! They’re new renovations (2022) are beautiful! Don’t waste your time at any other place in Cary!

Kim did a beautiful job on my nails..I love my nails :) i usually get french manicures because other nail salons dont usually have a lot of colors to choose from, but this place has the largest variety of nail color that I've ever seen so i chose a really pretty purple color.