Salon Impressions

+1 708-863-4176

4902 W Cermak Rd, Cicero, IL 60804 United States of America

Open Today: -

Quick Facts About Salon Impressions

Salon Impressions is a popular salon with a mix of positive and negative reviews. In order to assess the strengths and weaknesses of the salon, it is important to consider the range of experiences shared by customers.

One of the strengths of Salon Impressions is their ability to work with different hair types and provide high-quality treatments. Customers have praised the salon for their knowledge of hair types and their ability to recommend the best products and treatments for individual needs. This shows that the salon has skilled and experienced hairdressers who are able to cater to a diverse range of customers.

Additionally, the salon has loyal customers who have been going there for several years. This indicates that the salon has built a strong reputation and a level of trust with its clients. One customer commented that they have been going to Salon Impressions for over 10 years and particularly highlighted the understanding and flexibility of their hairdresser, who accommodates their early appointment requests.

Positive reviews also highlight the salon's ability to address and fix any issues that may arise. One customer mentioned that their hair was initially damaged, but the salon was able to recommend solutions such as extensions and treatments to help improve the condition of their hair. This demonstrates that the salon takes responsibility for any mistakes and strives to find solutions to make their customers happy.

Another strength of Salon Impressions is their ability to provide excellent customer service. Several reviews mentioned the friendliness and professionalism of the staff, making customers feel comfortable and satisfied with their overall experience. This indicates that the salon places a strong emphasis on customer satisfaction and creates a friendly and welcoming atmosphere for clients.

However, there are also some weaknesses that can be identified through negative reviews. One customer mentioned that their child's haircut was not satisfactory, and when they called to complain, they were only offered a redo of the haircut and were not given a refund. This suggests a lack of customer service in handling complaints and not taking accountability for mistakes.

Another negative comment highlights a communication issue due to language barriers. The customer mentioned that the staff was not able to understand their specific hair needs, possibly due to a language barrier. This indicates that the salon may benefit from having bilingual staff or implementing measures to improve communication with customers whose first language is not English.

In conclusion, Salon Impressions has several strengths such as their ability to work with different hair types, their loyal customer base, and their commitment to addressing and fixing any issues that may arise. They also provide excellent customer service, as evidenced by positive reviews. However, there are weaknesses such as poor handling of complaints and potential language barriers that should be addressed to improve the overall customer experience.

Best TL Reviews

Simple haircut for a child and two French braids later.. 45$

I called to complain about the haircut after she took her braids out and noticed that her hair was not straight at all… and they said to bring her back to get it fixed but they could not refund the money and no one else but the lady who messed it up can fix it. Do not go here! God forbid something go wrong and they will not take accountability.

I had over processed hair and nothing I did helped manage it (expensive hair products or treatments at high-end salons) until I found Salon Impressions. They use high quality products and are very knowledgeable on all hair types. Thus, they were able to give the best recommendation for my hair. My hair now looks and feels extremely healthy. I highly recommend this salon. ????

I have been coming here for 10 years and I have to say, I love how I feel when I leave this salon. Zita does my hair, she is understanding that I need a really early appt, so she meets me at 5am just so I can get my day going. I love how my guys hair cuts are done by Verenice. My son has been getting his hair cut by her since he was a baby. She is very patient and gentle with them.

Me encanta este lugar para irme acortar y pintar el pelo las trabajadoras son amables tienen productos de mejor calidad yo ya tengo años viniendo a este lugar se los recomiendo

Sonia is the best !!! She worked hard on my hair !!look at how ugly it was ! Definitely a 10/10 everyone so friendly highly recommend Sonia very amazing customer service , left the salon feeling amazing ❤️❤️❤️

I was recommended by a friend, about 4 years or maybe more. My hair was so damaged from a person who was not paying attention to what they were doing at another salon. We’ll long story short my hair was long but because it was so damaged I had to cut it short, I really don’t like short hair cause mine is curly, the person whom took care of me suggested extensions yes it was pricy but loved the way it looked after a year I had them removed and Cristina trimmed my hair and with treatments my hair now is long and very beautiful. She managed to get my hair to a color I love, she highlights my hair and I go for my touch ups. I love all the girls and will continue going. The service is great and all the girls are very friendly. Cristina is great.

Absolutely love when Cristina does my hair! She’s been doing my family’s hair for years. Love her work! She is the best that impressions has. She was able to fix a haircut I was NOT satisfied with & now I LOVE my hair again.

Thank you very much Cristina! You are the best!

This is a GREAT salon!! Not only is it clean, but their service is amazing! I have been going there since 2009. I literally don’t trust anyone with my hair besides them. They get my blonde absolutely perfect. Not only that , but I’ve literally boxed dyed my hair black, then back to blonde. Came to them looking a mess, and the color correction that was done by them was stunning. 10/10 recommend! You will not be disappointed.