Aloha Nail Studio

+1 808-822-7800

4-1191 Kuhio Hwy, Kapaʻa, HI 96746 United States of America

Open Today: -

Quick Facts About Aloha Nail Studio

Aloha Nail Studio has a number of strengths and weaknesses based on the comments provided. Starting with the strengths, customers have highlighted the following positive aspects of their experience:

1. Excellent pedicure: One customer mentioned that their pedicure at Aloha Nail Studio was the best they had ever had. This suggests that the salon has skilled technicians who are capable of providing high-quality services.

2. Relaxing and rejuvenating experience: Another customer mentioned that their gel manicure and chocolate soap scrub pedicure were extremely relaxing and rejuvenating. This indicates that the salon offers a soothing and calm environment, which contributes to a positive experience for customers.

3. Organic, vegan, and cruelty-free products: Customers appreciated that the scrub used during their pedicure contained organic, vegan, and cruelty-free ingredients. This demonstrates that the salon is conscious of using environmentally-friendly and ethical products.

4. Friendly and sweet staff: Several customers mentioned that the staff at Aloha Nail Studio were friendly and pleasant. This positive interaction with the staff is likely to contribute to a positive overall experience for customers.

5. Clean and sanitized environment: Customers commented on the cleanliness and sanitization of the salon. This indicates that Aloha Nail Studio maintains high standards of cleanliness, which is crucial in a salon environment.

While these strengths are important for the salon, there are also a number of weaknesses that customers have pointed out:

1. Inattentive and distracted technicians: One customer mentioned that their pedicure experience was lackluster because the technician was constantly on their phone and not paying attention to the service. This indicates a lack of professionalism and a lack of focus on the customer's needs.

2. Poor communication and time management: Another customer mentioned that they had to wait for a long time for their nails to be fixed, despite being promised a quick resolution. This suggests that the salon may have issues with communication and time management, which can lead to frustration for customers.

3. Inconsistent quality of services: One customer mentioned that their manicure peeled off on several nails, indicating that the quality of the service may be inconsistent. This inconsistency can lead to dissatisfaction and disappointment for customers who are expecting long-lasting results.

4. Language barriers: A customer mentioned that the staff at Aloha Nail Studio did not speak English very well. While this may not be a significant issue for everyone, it can make communication and instructions difficult, leading to miscommunication and potential misunderstandings.

5. Rude and unapologetic service: One customer had a negative experience where their appointment was not booked and they were left to find another salon on short notice. This indicates a lack of customer service and professionalism, which can significantly impact the salon's reputation.

In conclusion, Aloha Nail Studio has several strengths, including excellent services, a relaxing atmosphere, and friendly staff. However, the salon also has weaknesses, such as inattentive technicians, poor communication, inconsistent quality, language barriers, and rude service. Improvements in these areas could enhance the salon's overall customer experience and reputation.

Best TL Reviews

I went in yesterday for a manicure and pedicure. The pedicure was definitely lack luster, the water was scalding and when I told the lady doing my pedicure she switched it to cold. No in between and didn't ask how I wanted the water. She was on her phone watching a video the whole time. The massage was her lightly touching my legs while she watched her phone. All that was whatever. My major reason for giving one star is because of my manicure. I got my acrylic and tips removed then did a full acrylic set with design and matte polish. It peeled on 5 of my 10 nails. No big deal right, I'll just have them fix it. I went in and they told me they'd fix it after the girl in the chair. I waited 45 minutes and a girl who came in after me was seated before me! I wish she'd told me that 45 minutes ago when she said she'd take me after the girl in her chair. It's just a bad practice. She should have fixed my nails (or dobe the job right the first time!) Before starting on a different client. Go to Professionail in lihue, way better quality and care. There goes $135

This was by far the best pedicure I have ever had. I sorry I did not get the technician’s name. Was very impressed.

Aloha nail salon does it up!!! I got a gel manicure and chocolate soap scrub pedicure. I also loved that the ingredients in the scrub were organic, vegan, and cruelty-free.

It was the most relaxing and rejuvenating experience ever.

Ask for Jessica, she’s the best ????????

Joy was a joy and did a great job on my pedicure and manicure. I couldn't get in right away the first day I called so I made an appointment for early morning and got right in. The prices were more than fair and I felt pampered. Love my Hawaiian flower!

Loved my mani/pedi I got here! Sweet staff...uber clean and sanitized. Beautiful tubs and chairs. Highly recommend!

very nice pedicure yesterday and manicure today for both me and my husband. the massage chairs are quite nice and so are the people but expect that nobody speaks english very well, the same as most nail places.

Great nails. They even rebuilt a damaged nail

Made an appointment for myself and 2 bridesmaids a week prior. Showed up and no one had the appointment booked. They said they were full, offered no apologies leaving us to scramble to find something else. Salon also wasn't very clean. Don't go here, rude service.