Quick Facts About Pretty Nail Salon
Pretty Nail Salon, based on the comments provided, seems to have both strengths and weaknesses. It is important to analyze these aspects to get a full understanding of the salon's performance and customer satisfaction.
Starting with the strengths, it is clear that the salon has a good level of expertise when it comes to providing the desired nail services. One customer walked in without an appointment and was accommodated within 15 minutes, receiving exactly what they were looking for. This indicates that the staff at Pretty Nail Salon can efficiently manage their time and provide satisfactory results to their clients. Moreover, another customer mentioned that the salon offers wonderful pedicures, and the staff are friendly, knowledgeable, and do an excellent job. This positive feedback reflects a high level of customer service and expertise in their nail services.
Furthermore, the cleanliness of the salon is praised in multiple comments. One customer specifically mentioned that the salon is kept up to health code standards and that gloves are used during the nail services. This demonstrates that Pretty Nail Salon prioritizes hygiene and takes appropriate measures to ensure the safety and well-being of their customers.
Additionally, it is worth noting that Pretty Nail Salon has the capability to accommodate walk-in clients. This is seen as a positive aspect by multiple customers who were able to visit the salon without prior appointments and receive the services they desired. The salon's ability to handle walk-ins efficiently and provide quality services can be seen as a convenience for potential customers.
However, there are noticeable weaknesses identified by multiple customers that need to be addressed. One complaint highlighted the issue of inconsistent wait times. While some customers were able to get prompt service, others had to wait excessively long, even when they had made appointments. This inconsistency in wait times can be frustrating for customers and might indicate a lack of efficiency in managing appointments.
Furthermore, a few customers mentioned experiencing rude or unhelpful behavior from the staff at Pretty Nail Salon. This negative aspect is concerning as it reflects poor customer service. It is important for a salon to create a friendly and welcoming environment for their customers to ensure a positive experience.
Another issue raised by a customer is the lack of cleanliness and hygiene. The customer mentioned that the salon did not clean their stations properly, leading to unintended consequences like getting glitter in their nails. Maintaining cleanliness and properly sanitizing equipment are essential to uphold health and safety standards in a nail salon.
In conclusion, Pretty Nail Salon has several strengths, such as providing satisfactory nail services, maintaining a clean environment, and accommodating walk-in clients. However, there are significant weaknesses, including inconsistent wait times, rude behavior from staff, and a lack of cleanliness and hygiene. Addressing these weaknesses will be crucial for Pretty Nail Salon to improve customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
Walked in without an appointment for a manicure and they asked me to wait 15 minutes. They quickly got me in and gave me exactly what I was looking for. No complaints here, I would go back!
I went with 2 friends, the people who came in after us were told there was no time for them. Soon after 2 people walked in who got taken before my friend and I who had been waiting 45 minutes already. This picture was left from one of the women that came in after me but was taken care of first. She never cleaned up the nails she cut from the women before. As I was waiting to have my gel polish soak off she took another person fixing their nails from an earlier session ignoring me. It was obvious they were annoyed we were there and wanted our nails done. We came in 50 minutes till closing. I left after waiting over an hour with almost no service or help. They were rude to all the customers in the building. When she started to take my polish off she used a drill on my nails even though I had no acrylics on. I have never had such a bad experience from a nail salon from service, cleanliness, and hygiene. I am extremely disappointed.
It was my first time there on Friday August 5,2022 and my first time having a pedicure with my 2 other friends Ashley, and Chris it was a fantastic experience.
The salon is kept up very clean they were gloves while doing your nails,
Everything is kept up to health code standards.
I would recommend this salon to anyone and everyone, I would also give them a 100%.
Keep up the great work at Pretty Nails. All of us will be back for the same thing and even a manicure .
Thank each and every one of you
I just had my husband call to ask if they expect walk-ins and they said yes they do thank you so much pretty nail salon! I’m excited!
They do wonderful pedicures. Staff are friendly, knowledgeable and do an excellent job.
It can be crazy busy there on weekends so I try to go during the week. If you want to go on Friday or Saturday I would suggest making an appointment.
I called ahead to see if they take walk-ins and was told yes, and that they could probably get me in about 45 minutes. I showed up early and they were able to fit me right in. Theresa was very thorough and cleaned up my nails nicely (they needed a lot of work)! She did a great job on my French mani, the pricing was very reasonable, and I look forward to next time!
I LOVE THESE SM!! Mike was so good at handling this design! im in love
DO NOT COME TO PRETTY NAILS! This is the worst place I’ve ever gone to have my nails done. The workers are so rude and have a hard time understanding what you’re saying. I had an appointment made for 3:15pm and got there for my appointment in a timely manner. I was told to wait, so I did.. FOR OVER AN HOUR! Other people came in as walk-in pedicures and got helped within 15 mins. I WAS STILL WAITING FOR MY APPOINTMENT AT 3:15. After about an hour and 10 mins I left. Not to mention they are dirty, and don’t clean their stations after each use. I’ve gotten acrylic nails done and a women was getting her nails done before mine, and got glitter in her nails, but they didn’t clean their station and I ended up w glitter in my nails unwillingly. DONT COME HERE! Worst service I’ve ever experienced.
Pretty Nail Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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