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Mr D. Cut Barber Shop

+1 516-561-2100
409 Rockaway Ave, Valley Stream, NY 11581 United States of America
Open Today: 08:30 AM - 09:00 PM

Quick Facts About Mr D. Cut Barber Shop

Mr D. Cut Barber Shop has received a mix of positive and negative comments, indicating both strengths and weaknesses.
Starting with the strengths, one customer mentioned that they took their 5-year-old son with autism for a haircut and the barbers were kind and patient with him. This demonstrates that the shop is capable of providing a comfortable and accommodating environment for individuals with special needs. Additionally, another customer mentioned that the owners of the shop are amazing and the haircuts are top-notch. This suggests that the shop has skilled barbers who are able to deliver high-quality haircuts. Furthermore, one customer drove all the way from Connecticut just to get their haircut at Mr D. Cut Barber Shop, indicating that the shop may have a strong reputation and customer loyalty.
On the other hand, there are several weaknesses that have been pointed out by customers. One customer mentioned that when they entered the shop during opening hours, they were told it was closed. This indicates poor communication and inconsistency in adhering to operating hours. Another customer complained about a lengthy wait time despite having an appointment and receiving a subpar haircut. This suggests inefficiency and lack of professionalism in managing appointments and providing timely service. Moreover, a customer mentioned that there are only 2-3 good barbers who refuse to take new customers and new customers are provided with the worst barber. This indicates a lack of fairness and a preference for long-term customers, potentially resulting in poor customer experiences for new clients.
Another significant weakness mentioned by multiple customers is the decline in quality after several visits. One customer stated that their first four haircuts were great, but the fifth experience was terrible, leading to their decision to never return. This indicates inconsistency and a decline in the skills of the barbers over time. Additionally, one customer mentioned that their haircut took an excessive amount of time, the style was not what they wanted, and other customers who arrived after them were served first. This suggests poor time management, lack of attention to customer preferences, and unfair prioritization of customers. Furthermore, one customer complained about being overcharged for services they did not request, indicating inadequate customer service and pricing transparency.
Overall, Mr D. Cut Barber Shop has strengths in terms of providing a positive experience for individuals with special needs, skilled barbers, and customer loyalty. However, there are several weaknesses, including poor communication, inefficiency in managing appointments, decline in quality over time, unfair treatment of new customers, excessive wait times, lack of attention to customer preferences, and inconsistent pricing. These weaknesses can potentially harm the shop's reputation and result in dissatisfied customers. To improve, the shop needs to address these weaknesses by focusing on effective communication, better management of appointments and wait times, staff training to ensure consistent quality, fair treatment of all customers, and transparency in pricing. By addressing these areas of improvement, Mr D. Cut Barber Shop can enhance its strengths and provide a better overall experience for its customers.


Best TL Reviews

Went into this shop for a cut, as soon as I entered the guy told me they close, when there was people sitting in the barber chairs and when u look up the shop is says close at 3pm. I went in at 11am .I guess they don't want my business. But I feel like it because of my skin color. I'm never going back there. Just wanted everyone to know what they are about. Its disgusting to know as a people we are fighting right now about Equality for everyone and there's people out there still acting like that....just got to say wow
I took my 5 year old son that's autistic here for a haircut, and they did a phenomenal job. They were so kind and patient with him.
Awesome barber shop. The owners are amazing, haircuts are to notch. I drive all the way from CT just to get my haircut here. Ask for Angelo or his brother, they are the best!
Terrible service. I had an appointment with Mr D for 3:30PM and I didn’t get seated till 4:15PM. Not only did he not apologize for making me wait 45 mins he said ‘ you have to wait ‘. What’s the point of making an appointment 3 days prior at a specific time when I had to wait 45 mins? He also gave me a terrible haircut and rushed it. He took 15 mins on my haircut. I asked for a low skin fade with a light trim on top and he gave me a high skin fade and took 3 inches off the top. Very unprofessional. They all sit around and blast music and take breaks in between haircuts to use their phone. Terrible service and highly unprofessional, will never be returning here. Save yourself from a bad haircut and don’t go here.
They have 2-3 good barbers that wont take new customers, they all send you to the worst guy then get angry at you for hating the haircut. If you're an old customer, good, 8f you're a new customer... Stay Away, they've gotten comfortable and dont see the value in new customers.
My first 4 cuts were great, but my 5th experience was abysmal! That is why I'm giving 2 stars instead of 1. After my fifth cut, I can say I'll never be going back.
#5== I don't mind waiting 30, 40, or 50 min for a good hair cut, but 75, while people who have been waiting less than you get cut first, is just bad business! In each of my other 4 visits, my cuts have taken at least 40 min, today my haircut took 4, and the style was not what I wanted or expected.
Go to literally any of the other 15 barbershops in Valley stream instead of this one.
First time is went the barber I got assigned a new barber. I wanted a fade with a trim on top, No beard. The cut took 1.5 hour, ridiculous. And to top it off they charged me for the cut with beard. The cut was decent, price was too high and service was subpar, for that I give 2 stars. I would not recommend this place
Great atmosphere and great customer service, best barbers in town, definitely recommend to anyone to come get their haircuts here. I've been getting getting my haircut with them for a long looking time.

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Mr D. Cut Barber Shop Info

Amenities

Health & safety
  • Staff required to disinfect surfaces between visits
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 08:30 AM - 09:00 PM
Friday 08:30 AM - 09:00 PM
Saturday 08:30 AM - 09:00 PM
Sunday 08:30 AM - 03:00 PM

How to go there

Location