Magic Nails

+1 843-572-4883

7400 Rivers Ave, North Charleston, SC 29406 United States of America

Open Today: -

Quick Facts About Magic Nails

Magic Nails Strengths:

1. Positive reviews: Despite the negative comments, there are several positive reviews stating that Magic Nails provides great service and has friendly staff. This indicates that there are some customers who have had a good experience at this salon.

2. Customer service: There are comments applauding the customer service provided by Magic Nails. This indicates that the staff is friendly and accommodating, making customers feel comfortable and valued.

3. Cleanliness: One comment mentions that Magic Nails takes pride in the cleanliness of their business. This is an important factor for many customers when choosing a nail salon, as they want to ensure a hygienic environment.

4. Nail services: Some comments mention that Magic Nails does a good job with nails. Customers have expressed satisfaction with the gel overlay on their nails, indicating that the salon is capable of providing quality nail services.

5. Prices: A comment mentions that the prices at Magic Nails are affordable. This is a strength as it attracts customers who are looking for reasonably priced services.

Magic Nails Weaknesses:

1. Poor eyebrow waxing and tinting service: Multiple comments mention a negative experience with the eyebrow waxing and tinting service at Magic Nails. Customers complain about over-waxing, incorrect tinting, and not following directions. This indicates a weakness in the salon's ability to provide quality eyebrow services.

2. Inconsistent quality: While there are positive reviews, there are also negative reviews pointing out issues with the quality of services provided at Magic Nails. Complaints about bulky gel powder, poorly done polish, and rushed service indicate that there may be inconsistencies in the quality of work performed by the staff.

3. Expensive and rushed services: One comment mentions that the services at Magic Nails are expensive and rushed. This suggests that the salon may prioritize speed over quality, which can lead to dissatisfaction among customers.

4. Lack of professionalism: Some comments mention a lack of professionalism at Magic Nails. This includes taking a customer's phone to give a 5-star rating and not knowing how to properly polish nails. These incidents indicate a weakness in the salon's professionalism and ethics.

5. Negative impact on customer experience: Several comments mention the negative impact of the services received at Magic Nails. Some customers express disgust, disappointment, and vow never to return to the salon. These negative experiences can lead to a tarnished reputation and loss of potential customers.

In conclusion, Magic Nails has some strengths, such as positive reviews, good customer service, cleanliness, satisfactory nail services, and affordable prices. However, there are also several weaknesses, including poor eyebrow services, inconsistent quality, expensive and rushed services, lack of professionalism, and negative impact on customer experience. It is essential for Magic Nails to address these weaknesses in order to improve their overall reputation and customer satisfaction.

Best TL Reviews

I had the worst experience ever here trying to get my eye brows done for an event. The lady over waxed my eye brows taking way too much hair off my brows. After, I asked her to just to clean it up and she did the exact opposite. She also tinted my brows as well and did such a terrible job. She put this black brow dye that was in a bottle and just expected me to walk out the salon with basically black dye on my eyebrows. I will never ever go back to this place and would not recommend anyone to go there. She couldn’t even follow simple directions for waxing my brows. Their wax and brow tint service is a COMPLETE JOKE!!! Please beware of this place! I will definitely be going back to benefit brow bar from now on out!! I was so disgusted when I left there and would never step foot in this place again. Glad that I didn’t let her touch my nails. I can see from the other reviews that they don’t do good nails either! I wish that I would of read the reviews from others before trusting them to touch my face! Never ever again!!!!

I changed Nail Salons to Magic Nails after moving and they are great! You won’t find better service or employees. They are definitely a 5 Star business! - Melba-

This is the worst nail shop I've ever been to. The gel powder is too thick and bulky, there is residue from the powder stuck to my hands and the polish looks like it was done by a child! The employees/ owners had the audacity to be upset with me for not liking the terrible job they did which I still paid $55 for. I would have been happier to give that money to.a person in need or even shred it in my garden to be recycled ????????‍♀️

Great job the man who did my nails and eyebrows was very nice. I was very hesitant at first because of reviews but needed eyebrows done and proceeded to do nails as well. They are just gel overlayed on my nails and they look great. Thank you for your Great customer service!

Worst experience of my life I paid 120 for two sets of simple nails and to get my daughters nails painted and they are so messed up looking bumpy and already falling off it was my daughters bday and that’s what she wanted but it was a dreadful experience and she never wants to do it again and I’ve never paid 50 dollars for a full set in my life so my expectations were high on top of y’all making us give you a rating in the middle of us getting our nails you took my phone and gave yourself A 5 star rating from my phone. To pushy and expensive rushed through it and not professional at all it’s a place to be pampered and that is not what we got.

Great job to magic nails!! Wonderful people,very detailed orientated. They take pride in the cleanliness inside and out of their business..

Worst experience ever, got a full set and gel polish. They DONT know how to polish. A woman did my nails, then the guy tried to fixed it. But still not satisfied, it looks like my 8 yr old polish my nails. I will never go back again! My Mother’s Day nails are ruin

I Love this place everybody is always very nice and professional. They do a pretty good job and prices are affordable.