Spa Nail

+1 219-322-7615

735 Main St, Schererville, IN 46375 United States of America

Open Today: -

Quick Facts About Spa Nail

Strengths: 1. Exceptional service from Krystal: One customer praises Krystal for providing an amazing, personalized experience. She took her time and engaged in great conversation, making the customer feel comfortable and satisfied. This highlights the skill and dedication of the nail technicians at Spa Nail Place.

2. Efficient and fast service for toes: Another customer appreciates the quick service provided for toe nail care. They mention that there is usually no waiting time, which is a positive aspect for those looking for a timely and efficient salon experience.

3. Clean and professional environment: Multiple customers comment on the cleanliness and professionalism of Spa Nail Place. This indicates that the establishment maintains a high standard of cleanliness, creating a hygienic and safe environment for customers.

4. Skilled technicians: A customer mentions that Jimmy and Jim, the nail technicians, have consistently provided excellent service. This showcases the expertise and skill of the technicians, which can be an attractive feature for potential customers seeking quality nail care.

5. Attentive and friendly staff: Several customers highlight the friendliness and attentiveness of the staff at Spa Nail Place. They mention that the employees listen to their preferences and pay attention to their requests, ensuring that the customer receives a satisfactory experience.

Weaknesses: 1. Price increase: One customer expresses concern about a recent price increase at the salon. They are unsure if they will continue to visit the salon due to the higher prices. This suggests that the price change could have a negative impact on customer retention.

2. Unwelcoming atmosphere: A customer mentions feeling unwelcomed during their first visit to the salon. While they appreciate the nail technician's service, they rate the atmosphere of the salon poorly. An unwelcoming atmosphere can deter potential customers and affect their overall experience.

3. Process for dip powder nails: A customer complains about the process used for removing their dip powder nails. They suggest that customers remove their own dip powder and express dissatisfaction with the use of an electric file on their nail bed. This suggests that the salon's process for dip powder nails may need improvement in order to meet customer expectations.

4. Lack of foot massages during pedicures: One customer is disappointed with the pedicure service they received, mentioning that there was no foot massage, which they consider to be the best part of a pedicure. This indicates a lack of attention to detail and customer preferences during pedicure services.

5. Lack of pride in the massage: Another customer complains about the lack of pride and inadequate massage they received during their visit. They mention that the massage was rough and caused discomfort, which negatively impacted their experience. This suggests a need for improvement in the quality of massage services provided.

In conclusion, Spa Nail Place has several strengths such as exceptional service from specific nail technicians, efficiency for toe nail services, a clean and professional environment, skilled technicians, and attentive and friendly staff. However, there are a few weaknesses to address including a recent price increase, an unwelcoming atmosphere, issues with the process for dip powder nails, lack of foot massages during pedicures, and the poor quality of the massage service. Addressing these weaknesses can help the salon further enhance its customer experience and satisfaction.

Best TL Reviews

Had appointment with Krystal … she did amazing!!! Really took her time !!! I had great conversation with her … best time I ever had at a nail salon!!! She will always be my nail tech from now on !!!

I only get toes done here because it's fast usually no waiting. I do regular polish do not get no chip. Been going there a few months. When I went last week they decided to go up on price. I don't know if I will go back or not. Not worth the higher price claiming other salons charge $75 that could be true but I only get basic service that's all I need.

This was my first visit, felt a little unwelcoming at first. Krystal did my nails and she was great. Took her time and understood the assignment. For this I give 4 stars and 0 stars for the atmosphere. I will be back.

Very nice, clean professional business. Jimmy has been doing my nails for a long time. His brother Jim is also awesome! You truly will not be disappointed!

I have been going to them lately to get my nails done! They are clean and take your temperature and hen u sign in. I get a full set with fill ins along the way. Also waxed. They are always very nice and listen to what you want! William is amazing!

They did a dip for me. I didn't care for how they removed my old dip powder, so I would suggest you remove your own. I would have also preferred less use of the electric file on my nail bed. The end result was nice, however the shine came off 2 nails. Will I go back here? Probably not, only because of the process not the end result. The reason I dip my nails is to keep them healthy not just to look nice.

The lady did such a great job on my feet, I stand on them all day and it feels great to get a quality pedicure! She took the ingrown nails out and I am happy she did, because some spas usually dont. My sister also got a fill in they did a great job!

I'm a nail tech an hour away and I didn't have time to do mine so I wanted them done this time somewhere else by someone ,let me tell you this place sucks. Not inviting at all. Pedicure sucks. No pride in the massage, they don't even massage your feet which is the best part. My legs hurt cause he just kept rubbing super hard on my leg in the same spot. Not worth the money at all. The way they do their services is half a ss cause they don't care, they just want your money. Won't come back.