Quick Facts About blossom nails spa
Blossom Nails Spa Place has received a mixture of positive and negative comments, which provides insight into its strengths and weaknesses. Let's analyze these comments to understand the strengths and weaknesses of the establishment.
One recurring strength mentioned in the comments is the cleanliness of the salon. A customer praises the salon for being clean and another mentions that the staff provided a gel manicure and pedicure, which seemed to go fine. A clean environment is important to customers as it ensures proper hygiene and creates a pleasant experience.
Another strength is the skill of some of the nail technicians. One customer specifically mentions Jennifer and how she always nails their desired design. Another customer recommends Nee, emphasizing her ability to perfectly replicate any design shown to her. This demonstrates that the salon has talented nail technicians who can produce high-quality work that meets customers' expectations.
Customer service and friendliness are also noted as strengths. One customer mentions the friendly staff and another highlights the accommodating nature of the salon, where one person did their nails and another did their feet simultaneously to save time. Good customer service can greatly enhance the overall experience for customers and make them feel valued.
However, there are weaknesses that are evident in the comments as well. One recurring weakness is issues with the quality of the manicures. One customer mentions bubbles on the top coat and edges of their nails not being completely covered, while another customer complains about nails being thick and bubbly. Another customer is disappointed to find chipped nails shortly after getting a gel manicure. These comments indicate inconsistencies in the quality of the manicures, pointing to a weakness in the execution of nail services.
Another weakness that some customers mention is the limited choice of colors and designs available. One customer wasn't given enough time to pick a color before being rushed to a chair, and another customer comments on the poor selection of colors to choose from. This suggests a lack of variety and options for customers, which may contribute to dissatisfaction with the salon.
In terms of pricing, there are mixed opinions. One customer mentions paying almost $140 for a service they hated, while another customer finds the prices to be reasonable. However, some customers express concerns about being charged extra for additional services such as fixing a broken nail or filing down nails. These comments suggest that pricing may be inconsistent or higher than expected for some customers, indicating a potential weakness in the salon's pricing strategy.
Another weakness mentioned is poor customer treatment and communication. One customer shares a horrendous experience where a nail technician did not ask for their preference, used the wrong type of nails, and left without explanation. The customer also mentions difficulties in reaching a manager and feeling lied to. This highlights a lack of proper communication and customer support, which can greatly impact the overall customer experience.
Lastly, there are complaints about the lack of availability of a manager on-site, with one customer mentionings that the manager was only present after a regular customer pointed them out. This implies a potential organizational weakness in terms of management and oversight within the salon.
Overall, while Blossom Nails Spa Place has strengths such as cleanliness, skilled technicians, and friendly staff, it also faces weaknesses in terms of inconsistent quality of manicures, limited color choices, pricing concerns, and poor communication and customer treatment. Addressing these weaknesses could greatly improve the salon's reputation and customer satisfaction.
Best TL Reviews
I’ve been coming here for years now! The best Nail salon I’ve ever been too. I have Jennifer as my nail tech every time and no matter what crazy design I want her to do she nails it! (No pun intended) they are always very clean and friendly. I also get pedicures and eye brow waxing done here!
Haven't been at this location for last couple month from having a bad experience with manicure application. Came back today to give it another try and quality has definitely went down sadly. Nothing like it was a year ago. Pedicure was great but manicure was not. Lots of bubbles on top coat egdes of nail bed not completely covered. Time to find a new place. Pic posted was from a couple of months ago not today. It was a redone manicure that I was still charged with having top coat holes like swiss cheese and to them it was okay. Unacceptable!
I was recommended this place by a co worker. When I got there I wasn’t given enough time to pick a color before they rushed me to a chair. The colors they had to choose from wasn’t very good. When Ty was done my nails so thick and bubbly I’ve never seen anything like it. They were extremely slow. By the time it was over I just paid and ran out the door. I gave them a try and I wish I had never walked in. I paid almost $140 dollars for something I absolutely hate.
If you're looking to get your nails done, Nee is the girl to see!! She does such an amazing job every single time I see her. If I show her a picture of a design I want, she perfectly replicates it! She takes pride in the work that she does and you can definitely tell. She will make sure you absolutely love your nails before you leave. She definitely earned a lifelong client!
I thought I loved this place but I went back there for a broken nail & since the original person that did them, Tony, wasn't working today, they charged me for someone else to fix my nail. Since I was there I decided to get my nails filed down a tiny bit cause they were a bit too long. They charged me $17 for this!!!! Plus $2 for using my credit card!!!! For one nail fixed & to file them down!!!! I don’t even like the one nail she fixed cause the glitter isn't even. There are gaps & it looks bad. I asked her twice to fix this & she said she can’t. Also, last time I was here I got a basic pedicure with regular polish & it was $45! That's insane. I will definitely not be returning here.
I stopped in to try Blossom Nail Spa on Friday before a Tuesday business trip. I got a gel manicure and a pedicure and everything seemed to go fine. When I got home I noticed my nails were a bit uneven but still looked fine. Fast forward to Tuesday, I have two chipped nails and a third one looks like it is starting to lift from the nail. I’m thoroughly disappointed in the quality of the work, especially for the price.
They are great! I was in a major rush. One did my nails and another my feet, at the same time…extremely accommodating! I just did a quick SNS for my nails because I didn’t have time for tips but, they offered. Great pedicure options as well!
Well, I don’t even know where to start about my horrible experience at this location very beautiful salon but the way that I was treated was horrific. I would never recommend this place for anyone. It’s a scam they overcharge and they don’t do quality work. I was referred to someone by the name of James, so I went to him, sat down at his station. He never asked me what I wanted. He immediately started working on my nails he put real pointed acrylic nails on me. I asked him if they had colored acrylic powder he stated no, after he completed a couple nails, I told him I didn’t want pointed nails. He assured me that he would make them square once he got a full set on after a couple of nails that were completely crooked. I told him I didn’t think it was going to work. He immediately got up and pushed his chair against the wall was gone 10 minutes. Then some lady came to me She recommended that I see another technician . I repeatedly asked for a manager. They stated that there was no managers on site that they were in Texas. She did what she could to try to fix my nails. She stated that they did have acrylic powder and went and got some for me upon checking out. I asked again for a manager. They stated there was no manager on site. My bill went from $49-$57 and I disputed the charges because I was very unhappy with my nails , when the lady came in behind me and asked for gift cards, I shared with her my experience and she recognized a manager immediately from being a regular customer so when the manager came over to me, he only agreed to do a five dollar discount and stated the company didn’t have any money and he’d have to pay the nail technicians commission and so he couldn’t discount the work. The way that I was treated for two hours and lied to and left with crooked nails I was just completely blown away of my treatment and the lies and the scam that this company is. There’s about 10 kids teenagers that sit up at the station all on their cell phones. It felt like an assembly line at a factory that that’s the only explanation. I do not recommend this place. Once I recognized who the manager was he came literally over to the station where I was getting my nails fixed and spoken in another language to my nail technician the whole time I was asking for a manager because I didn’t speak their language. They were trying to keep it on the down low that he was there. This was literally the worst set of nails I’ve ever had.
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