L'Envie

+1 909-335-9500

1711 W Lugonia Ave, Redlands, CA 92374 United States of America

Open Today: -

Quick Facts About L'Envie

L'Envie place has received a mix of positive and negative comments from customers. In order to assess the strengths and weaknesses of the salon, we will analyze each comment and draw conclusions based on the information provided.

Starting with the positive comments, one customer praised Suzanne for doing an amazing job fixing their nails. They appreciated that she took her time and did not rush, despite other people waiting. This comment highlights the attention to detail and quality service provided by the salon.

Another customer mentioned that Tiffany and her staff were great and even their husband enjoyed getting his feet done at the salon. This positive feedback indicates that the staff at L'Envie place is friendly, accommodating, and capable of serving a diverse customer base.

Customers have also commended the salon for their quick service and efficient staff. One person mentioned that they were able to squeeze in a pedicure even though the salon was busy, and they did not have to wait for a long time. Another customer mentioned that they were immediately accommodated for a pedicure and full set on a Saturday night. These comments highlight the salon's ability to manage high traffic periods and provide timely service.

Several customers have mentioned the skill and expertise of the staff when it comes to acrylic nails. They praised the salon for doing a good job on their nails, particularly when it involved fixing previous mistakes made by other salons. Additionally, customers have mentioned the fair prices and the excellent quality of pedicures provided at L'Envie place.

Moving on to the negative comments, one customer expressed disappointment with the salon's lack of respect for people's time. The customer had arrived less than four minutes after the salon closed, expecting to get their eyebrows waxed, but was turned away. This suggests that the salon may have poor management of appointments and closing procedures.

Another negative comment highlighted a painful and uncomfortable experience during a pedicure. The customer mentioned that the lady dug deep into the side of their big toenails, resulting in throbbing pain, infection, and a prolonged recovery period. This experience raises concerns about the training and competency of the staff at L'Envie place when it comes to providing safe and comfortable pedicures.

Although the majority of comments about L'Envie place are positive, the negative feedback regarding poor time management and a painful pedicure raises concerns about the consistency of service and attention to detail. These weaknesses may negatively impact customer satisfaction and overall reputation.

In conclusion, L'Envie place has strengths in terms of skilled staff, fair prices, friendly service, and the ability to handle busy periods efficiently. However, weaknesses in terms of time management and providing a comfortable and safe pedicure experience have been highlighted. To improve their overall performance, the salon should address these weaknesses and ensure consistent quality service for all customers.

Best TL Reviews

Came to this place to have them fix my nails that some other Salon did. Suzanne was the one that worked on my nails. She did an amazing job, my nails look great. I like that she took her time and not try to rush because they were people waiting to get their nails done. Definitely coming back.

They had me drive over saying they could wax my eyebrows if I made it before they closed. I arrived less than 4 minutes later and the worker said she couldn’t wax my eyebrows. They close at 7:30 pm on Friday and I made it by 7:05 pm.

It appears they don’t have respect for people’s time.

I usually come here for my pedicure because I love the service provided when I get one. The ladies here are very nice. But unfortunately the last time I came the lady dug really deep into the side of my big toenails and it was very uncomfortable pedicure the whole time. Both toes were throbbing and it turned into an infection the next day. It’s been 6 days since I last went there and my left big toe still hurts, it’s draining, and it’s infected. I’m very disappointed.

Tiffany and her staff are great. Even my husband liked getting his feet done there.

They got me in for a pedicure and full set at the end of a Saturday night! Very quick, nails looked wonderful! I got basic black for my toes and nails. Everyone was welcoming and very nice.

I walked in for pedicure and they squeezed me in even though they were really busy. I didn't have to wait very long. Staff was really nice and they didn't rush. I enjoyed my pedicure. Thanks.

I absolutely love this nail salon. They always do such a good job on arcylic nails! I went in for a fill and for them to fix my nails (the other salon I went to do did a horrible job) and my nails look so cute! I’m so happy. There prices are always so fair too! And they’re pedicures are always amazing!

Love this nail shop! They are fast and my nails always look nice. They do everything!! Definitely the place to go if you want something special done.