Mid-K Beauty Supply

+1 918-622-8343

11107 E 41st St, Tulsa, OK 74146 United States of America

Open Today: -

Quick Facts About Mid-K Beauty Supply

Mid-K Beauty Supply has a number of strengths and weaknesses based on the comments provided.

One of the strengths of Mid-K Beauty Supply is its great selection of wigs and extensions. This is highlighted in multiple comments, with customers praising the store for its cheap and affordable options in this category. This indicates that Mid-K Beauty Supply is catering to a specific market need and providing customers with a range of choices in this area. It also suggests that the prices are reasonable, particularly for synthetic hair.

Another strength of Mid-K Beauty Supply is its focus on ethnic hair products. Customers appreciate the selection of products available for their specific hair needs. This indicates that the store is aware of its target market and is providing products that cater to them. It also suggests that the pricing is reasonable in this category, which is another positive aspect of the store.

Additionally, customer service is highlighted as a strength of Mid-K Beauty Supply. The staff is described as friendly and helpful in multiple comments. This creates a positive shopping experience for customers, as they feel welcomed and assisted when needed. It also indicates that the staff is knowledgeable about the products and can provide guidance to customers.

However, there are also several weaknesses pointed out by customers. One common concern is the outdated and old appearance of many products. Customers mention that items like gels, solutions, shampoos, and press on nails looked outdated or limited in selection. This suggests that Mid-K Beauty Supply may need to update its inventory and stay current with trends in the industry to better meet customer expectations.

Another weakness mentioned is a lack of helpfulness from the staff. One comment suggests that the staff wasn't very helpful, while another customer had an issue with returning an expired product without a receipt. This indicates that there may be a lack of customer service or policies in place to handle these types of situations, which can create a negative experience for customers.

In addition, some customers express frustration with the store's surveillance practices. They mention feeling watched the whole time, which can make the shopping experience uncomfortable. This indicates that there may be a lack of trust between the store and its customers, which can impact customer loyalty and satisfaction.

Furthermore, there are comments suggesting that customers may choose to shop elsewhere due to these weaknesses. One customer mentions being fed up and planning to shop on Amazon instead, while another comment states that they would pass up other stores to go to Mid-K. This indicates that there may be a lack of customer retention or potential loss of business if these weaknesses are not addressed.

In conclusion, Mid-K Beauty Supply has strengths in its selection of wigs and extensions, affordable ethnic hair products, and positive customer service. However, it also has weaknesses in outdated products, lackluster staff helpfulness, and a surveillance-focused shopping experience. Addressing these weaknesses can help improve the overall shopping experience for customers and potentially increase customer loyalty.

Best TL Reviews

Great selection of wigs and extensions but aside from that, most everything else (gels, solutions, shampoos, etc) looked very old/outdated. Staff wasn't very helpful either. If you're looking for cheap/affordable wigs & extensions, definitely check this place out... Just don't expect much else.

Great for ethnic hair products. Reasonable pricing on synthetic hair. Also great pricing for young girl hair accessories. $1.25 for 10 large hair bobbles. Friendly people.

Bought a product in 2019 that was expired since 2014 & they wouldn’t let me return it because THEY didn’t give me a receipt!!!! I WILL NEVER BE GOING BACK!

All they do is watch you the whole time, hate giving them my business. I’m fed up at this point. Because I pay, but I won’t be taken my services here anymore. Amazon it is.

The staff is very friendly. On certain items they need a makeover. Some looks are out dated make me feel like I stepped back in time. Not many press on nails to choose from. However they have a wide selection of crochet hair braid hair wigs and hair care products.

I will pass up other support chains to go to mid-k on 41st and Garnett. They have a large selection of products for the black population. The customer service is amazing as well, they leave you to shop, helping you when you need the help.

So glad to see that Mid-K takes safety precautions during this pandemic (must wear a mask and social distance). Found everything, and more, that I needed to take care of my hair! The staff is so helpful and friendly!

They have a large selection of hair care products. I found what I was looking for easily because the products are shelved by brand. This store offers a mixture of items from jewelry and T shirts to some makeup and hair products.