Quick Facts About j-j nails
Strengths:
1. Friendly and welcoming staff: Many comments mention the friendliness of the staff at J.J Nails Place. This creates a positive and comfortable environment for customers.
2. Clean and hygienic environment: Multiple customers appreciated the cleanliness of the salon. This is crucial for a nail salon as it ensures a safe and sanitary experience for customers.
3. Good quality service: Some customers were pleased with the outcome of their manicures and pedicures. This suggests that the nail technicians at J.J Nails Place have the ability to deliver satisfying results for certain services.
4. Time efficient: A few comments highlighted the fast service at J.J Nails Place. This is advantageous for customers who are looking for quick appointments and minimize the wait times.
5. Competitive pricing: One comment mentioned that the prices at J.J Nails Place were on par with other nail spas. This indicates that the salon offers competitive pricing, providing customers with good value for their money.
Weaknesses:
1. Lack of extra services: One customer mentioned that J.J Nails Place lacked the additional services such as paraffin waxes and massages that other nearby salons offered for the same price. This limits the range of options and experiences available to customers.
2. Inconsistent polish durability: One customer experienced a disappointing result with regular polish as it peeled off before a photoshoot. This suggests that the quality and durability of regular polish may be inconsistent, potentially leading to dissatisfaction among customers.
3. Mistakes and misunderstandings: Several comments mentioned errors made by the nail technicians, such as filing nails in the wrong shape or applying the wrong nail products. These mistakes can lead to customer dissatisfaction and may indicate a lack of attention to detail or proper communication between the staff and customers.
4. Lack of resolution for complaints: One customer expressed disappointment that when they complained about their experience, the salon only offered to repaint their nails with no refund or discount. This indicates that the salon may not have a satisfactory customer service policy when resolving customer complaints.
5. Potential nail damage: One comment mentioned that the fast service at J.J Nails Place resulted in the technician grinding down the customer's nails, causing pain and discomfort. This suggests that the salon may prioritize speed over proper nail care, potentially leading to long-term damage for customers' nails.
In conclusion, J.J Nails Place has strengths in terms of friendly staff, cleanliness, and time efficiency. However, there are weaknesses in terms of lacking extra services, mistakes and misunderstandings, inconsistent polish durability, and potential nail damage. These weaknesses may impact customer satisfaction and the overall quality of the salon's services.
Best TL Reviews
I've been to JJ Nails several times. It's decent, compared to other nearby salons, but lacks the little extras (paraffin waxes, massages, etc.) offered by other salons for the same price. I've had several dips in the past and been pleased. I just got regular polish this last time, for a photoshoot the next day, fully understanding that my manicure would likely last the weekend and not much more. Well, before the photoshoot even took place, the polish peeled right off my thumb. I had to glue it back on for my photos.
When I called the salon, they offered to repaint my nails, with no refund or discount for the future to make up for the trouble. I had a baby 10 days ago and I have way too much to do for the holidays to sit and have my nails painted again. I can do that myself and will in the future, because I shouldn't have to get a dip or gel polish for it to last literally more than 24 hours.
The service is amazing and my nails came out great. The shop is clean and everyone is so nice. We will definitely be back !
They were to busy to find out exactly what I wanted. First they nicked my cuticle on my toe then they put on acrylic and dip on my fingers which is not what I asked for. When I mentioned the mistake she dropped my hand and stormed off. I said I wanted my finger nails shaped round and they filed them square. It was my first visit. I do not recommend.
Everyone was super friendly and the pedicure was absolutely amazing but, I was really unhappy about my nails. I got tips and dip powder. They were lumpy and very thick around the cuticles and one started lifting a couple of hours after getting them done. I would definitely go back for a pedicure but probably never again to have my nails done.
These are really nice people! I went here for 5 months. I liked them because I would be in and out in 1 hour which for dip nails is fast. However that fast service has really damaged my nails. They are quick because they grind down your nails to get old product off. After 5 months it became really painful and I explained the pain but they didn’t change anything. For convenience they are great but not for a long term nail tech- I think they need to change their practices.
Focuses on massage. I had my pedicure and manicure done at the same time which is still relaxing, but time efficient which I like. It was busy but no one had to wait over 5 minutes. Clean environment upon first visit. Very patient staff. Prices on par with other nail spas who don't focus on massage. You get more for your money here.
I went in knowing I wanted a certain red for my nails and didn't find it in the colors offered. I mentioned it to Helen and she mixed a couple colors to get the perfect red I was looking for!!! ❤️
Thank you Helen!!!
The lady that was doing my nails hurt me a number of times and told me “it’s because my nails were short.” And I understand that when your nails are short it’s not as comfortable but I’ve never been hurt like that at my usual salon or anywhere else for that matter. On top of that another customer left a $10 tip and $5 was supposed to go to the person who did her manicure and $5 was supposed to go to the person who did her pedicure. The lady doing my nails made a snarky comment about how the person was cheap. As a waitress that makes tips, you should be appreciative for getting a tip at all much less the amount someone is leaving you. I will not return to this salon ever. Poor service and mediocre nails. The only positive that I have is the lady that did my pedicure was very nice and even complimented my tattoo and I felt very relaxed after.
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j-j nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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Location
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