Nails Twenty One

+1 973-345-5552

337 21st Ave, Paterson, NJ 07501 United States of America

Open Today: -

Quick Facts About Nails Twenty One

Nails Twenty One Place, based on the comments provided, has both strengths and weaknesses. In this analysis, we will highlight these strengths and weaknesses to provide a comprehensive understanding of the salon.

One strength of Nails Twenty One Place is the cleanliness and organization of the salon. Multiple comments mention how clean and organized the salon is, which contributes to a pleasant and comfortable experience for customers. A clean environment can also contribute to a sense of professionalism and trustworthiness.

Another strength is the quality of service, particularly in gel pedicures. Several comments mention that gel pedicures at Nails Twenty One Place last for a significant amount of time, with one customer stating that it lasts them up to three months. This indicates that the salon provides long-lasting and durable gel pedicure services.

Customer service is also praised in the comments. The owner, Simon, is mentioned as being kind and attentive, often checking up on customers. Several comments also mention that the employees at the salon, such as Jessica, Linda, and Maria, provide excellent pedicures. Having friendly and skilled staff can greatly enhance the overall customer experience.

The loyalty of some customers is also a strength for Nails Twenty One Place. One comment mentions being a customer since July 2017, while another mentions being a client for over 10 years. This loyalty indicates that the salon has built a strong customer base and has been consistently providing satisfactory service over an extended period of time.

However, there are also weaknesses mentioned in the comments. One recurring issue is the durability of acrylic and gel nails. Multiple comments mention that the nails do not last as long as they would like, with some comparing their experience at Nails Twenty One Place to other salons where the nails last for two weeks or more. This indicates that there might be room for improvement in the longevity of the nail services provided by the salon.

Another weakness pointed out is the inconsistency in the quality of service. While some customers praise the service they receive, there are also comments that mention unsatisfactory experiences. One customer specifically mentions receiving nails that did not meet their expectations, stating that they had to wait three hours for a French manicure that did not turn out as they had requested. This inconsistency suggests that there might be a need for better communication and training among the staff to ensure consistent quality across all services.

Accessibility is also mentioned as a weakness. One comment mentions that the customer lives 30 minutes away from the salon but still chooses to drive there rather than go elsewhere. This suggests that the salon might be limited in its reach and convenience for some customers due to its location.

In conclusion, Nails Twenty One Place has several strengths, including its cleanliness, quality of service in gel pedicures, and positive customer experiences. However, there are also weaknesses, such as the durability of acrylic and gel nails, inconsistency in service quality, and limited accessibility for some customers. By addressing these weaknesses and building upon its strengths, the salon has the potential to further improve its reputation and attract loyal customers.

Best TL Reviews

The acrylic doesn't not last long it looks good only for a week I do gel and still only look snice for a week, I been to other places were acrylic and gel last two weeks or even more. Regular pedicure can be done better.

I always get my toes done here, I've been a customer since July 2017. I got my nails done twice here; I was not a fan of the first set I got, but I loved the second one. I love to get my toes done here and I come frequently, the gel lasts me for up to 3 months, and the girls are all very sweet. Simon checks up on his customers and is really kind, the salon is clean and organized. In February, Simon had gifted my mom and I free hand lotions, and I really appreciated that! A very clean, and organized salon. I say, the best service is definitely the gel pedicures.

I have been a client of this salon for over 10 years. The service is great. The place is always clean, the wait time is not long and the owner, Simon and his Mother, Nana are amazing people. I recommend this place to my family, friends and coworkers all the time. I live about 30 minutes away now and I rather take the drive then to go anywhere else.

I always get good service here! I've been coming to this particular location for a couple of years under Simon's ownership. Prior to that, I was a client at his mother, Nana's place in downtown Paterson, NJ. They have great sale prices Monday through Wednesday. The ladies (employees) know how to do awesome pedicures, especially Jessica, Linda and Maria!

If I could rate my nails lower than one I would. First of all I asked for a simple french style nail and they couldn't even do it. It was supposed to have clear and they put a strawberry pink. I had to wait 3 hours to finish the nails which had no designs. And when I asked for a 3D design, they said that they didn't have any. When your done with your nails they put it under a UV light that just had a regular light bulb with a little fan. The fan didn't even blow air to dry your nails. Also I had to jump to three different girls to do a simple french nail. I would never go back to this place and I do not recommend it. I went home with ugly nails and decided to take them off.

So happy with the service/experience I had with them. Flew in from Florida and definitely feel like this was top 5

I love coming here for my pedicure, manicure & nail designs. The ladies & the owner here are attentive, friendly and patient. I brought my man & mom here and they loved it also! I sure recommend it.

Finally a place that’s peaceful where I can enjoy my mani pedi and feel special like my business is appreciated.

My sister got me a gift certificate for her salon for a Mothers Day Gift...I waited to use it so that I can get a gel mani before my trip to New Orleans.

It was my first trip but it won’t be my last.

A cute place with modern decor and everything you need to be comfortable. The owner was very attentive to guests even offering water! I love it.