Kims Natural Pet Foods

+1 813-684-3663

3110 Lithia Pinecrest Rd, Valrico, FL 33596 United States of America

Open Today: -

Quick Facts About Kims Natural Pet Foods

Kims Natural Pet Foods place has a number of strengths that are highlighted in the comments. One strength is the knowledgeable and helpful staff. Customers appreciate that they can go to Kim's and receive expert advice on the different brands and ingredients of pet food. The staff has a strong understanding of the products they sell and can provide insights on what will benefit the customers' pets. This expertise sets Kim's apart from big box pet stores where employees may not have the same level of knowledge.

Another strength of Kim's is the variety of natural foods available. Customers appreciate the selection of no grain, no preservative, all-natural foods that are designed to give pets a long and healthy life. The emphasis on quality and natural ingredients is a major draw for customers who want to provide the best nutrition for their pets.

The personal attention and customer service at Kim's is also highly regarded. Customers mention that Kim takes the time to explain why she sells certain products and genuinely cares about the pets. This personalized approach makes customers feel valued and helps build a strong relationship between the store and its customers. Additionally, the staff at Kim's is known for being helpful and making suggestions for pets, which further adds to the positive customer experience.

Reasonable prices and discounts are another strength of Kim's. Customers mention that they find the prices at Kim's to be great, and some even received unexpected discounts. This affordability makes it easier for customers to choose Kim's over other pet stores.

A final strength mentioned is the welcoming and friendly atmosphere of Kim's. Customers appreciate that when they visit the store, they not only feel like customers but also like friends. Kim's passion for animals and her work shines through, creating a positive and enjoyable shopping experience.

While there are many strengths mentioned in the comments, there is also one weakness that stands out. One customer had a negative experience with a woman who answered the phone. They found her to be condescending and pretentious, which resulted in the customer deciding not to give their business to Kim's and warning others to stay away. This negative interaction highlights the importance of consistent customer service and the impact that even one negative experience can have on a business.

In conclusion, Kim's Natural Pet Foods place has several strengths that are highlighted in the comments. These include knowledgeable and helpful staff, a variety of natural foods, personal attention and customer service, reasonable prices, and a welcoming atmosphere. These strengths contribute to the positive experiences customers have at Kim's. However, it is important for the business to address any weaknesses, such as negative customer interactions, in order to maintain a strong reputation and continue to grow.

Best TL Reviews

Whomever the woman was that answered the phone was extremely condescending. I called to ask if they carried a particular item and was met with an attitude and pretentious tones as if I'm some type of uneducated fodder. Rest assured, they will never receive my business and I will tell everyone I know to stay away.

What a great experience at Kim's!!! I went there for Diamond dog food and Kim explained what all the different Diamond lines means and how they work with different age dogs. I never knew this and it was great that she took the time out for us. They all love the products they sell there. You don't get this treatment at big box pet stores and the employees at big box don't have the knowledge of all their products they sell. Thanks again, we will be loyal customers! Everyone need to support small businesses for people like this!

The place to go for the love of your cat's and dog's. Expert knowledge of the brands and ingredients they sell. Great variety of No grain, no preservatives, all natural foods that are designed to give our fur babies a long and healthy life.

I have been buying dog food and treats at Kims for years. She is very knowledgeable and helpful and her prices are great!! I hate shopping in general but I find stopping at Kims and petting her cats and purchasing products very stress relieving.

Kim takes the time to explain why she sells the things that she does. Seems to genuinely care about your pet. Prices are reasonable. She even gave me an unexpected discount because she knew I'd be coming back... AND SHE'S RIGHT!!

Consistently great service. So helpful with suggestions for my pets. Highly recommended.

Kim is the best! Second to none...she knows what it means to keep customers happy and informed about all things pets. Her passion for her work shows in everything she does. Only the highest quality products carried here. She personally knows each and every aspect of every product she carries. So wonderful in these customer service deprived days. Thanks Kim!!!

The best pet store in Brandon. Have been shopping here for many years for my cats and now my dog. Kim gives you personal attention and knows her products and pet advice is extremely helpful. Kim loves all animals and when you visit she becomes not only the store owner but your friend.

Her food is only the best that you would want to feed your pet. Thanks Kim, for all the years of very special service!! See you soon .