Quick Facts About French Tips
French Tips appears to have a mix of both strengths and weaknesses based on the comments provided. In order to thoroughly analyze them, we will break down the strengths and weaknesses below.
Strengths:
1. Friendly and Cheerful Service: Multiple customers have mentioned that the staff at French Tips are cheerful and pleasant to interact with. They also note that the service is quick and simple, and the staff engages in conversation with the customers.
2. Accommodating Appointment Availability: A customer expresses satisfaction with the salon's ability to accommodate them on short notice for an appointment. This indicates that French Tips may have flexible scheduling options for their customers.
3. Skilled Nail Technician: One customer specifically praises Malia for her excellent service, indicating that there are skilled technicians at French Tips who provide quality work.
4. Long-time Customer Loyalty: A customer emphasizes that they have been going to French Tips for five years and have had positive experiences throughout different life events. They particularly appreciate how the salon is good with their child and provides high-quality services.
Weaknesses:
1. Inconsistent Service: There are several complaints about subpar service and experiences. One customer had a negative experience with a technician named Henry, noting that he took a long time to remove gel polish and made mistakes with nail shape. Another customer mentions feeling rushed during their appointment and suggests that the salon did not do as much as other salons they have visited.
2. Lack of Attention to Detail: Several customers highlight issues with the quality of the work they received from French Tips. One customer complains about a gel manicure chipping after only six days and feeling dissatisfied with the overall result. Additionally, another customer describes their nails as sloppy, unmanageable, and not clean. They also express disappointment with the lack of communication and the technician cutting them multiple times during the service.
3. Poor Customer Service from the Owner: There is a complaint about the owner's rude and unhelpful behavior when confronted about the salon's incorrect opening hours listed online. The customer claims that the owner did not take any responsibility and brushed off their concerns.
4. Lack of Price Transparency: One customer expresses frustration with the salon's disregard for listing prices. They feel that they were overcharged, with their services totaling $105, which they found to be exorbitant compared to the prices of other salons in the area.
In conclusion, French Tips has strengths in terms of friendly service, accommodating appointments, and skilled technicians. However, they have weaknesses in terms of inconsistent service, lack of attention to detail, poor customer service from the owner, and a lack of price transparency. It is important for French Tips to address these weaknesses in order to improve customer satisfaction and overall reputation.
Best TL Reviews
I have been to this place three times. Malia is wonderful and I hope to get her every time. The past two times I had Henry. In the kindest way possible.... does he have a nail tech license? It took him 50 minutes to remove my gel polish from my natural nail. The he proceeded to cut my left hand nails square and my right hand nails oval. So I had him fix them. He never buffed or filed the top of my nails and immediately put the gel polish on top so now my gel polish looks like there is gravel underneath... It took an hour and a half for my gel on natural nails... I can do my nails myself, I just chose to get them done professionally so that I can have some me time. I ended up paying and leaving... $40 for a nail job that my 5 year old niece could do better on honestly because I wasted enough time there and just wanted to leave.
The service was wonderful! They are very cheerful when they do your nails and they'll talk to you. Service was quick and simple! They also accommodated me for an appointment on short notice. Very satisfied!
Got this gel manicure Friday (6/17). 6 days later and a chip. I got there as soon as they opened and felt rushed from the start. The mani/pedi was rushed and they didn’t do a whole lot compared to other salons imo. Not sure I’ll be back.
Kristy did my nails and did an amazing job I got the cat eye and I absolutely love!
The owner is very rude and nasty their hours need to be changed online the store says they close at 8 on the door but when you call they say they close at 7. He told me its google there is nothing he can do about which is absolutely wrong you can submit a change of hours on google
I’m horribly upset with the nails i received from here today. I went here today to get my short length nails done for my graduation tomorrow. The entire set was sloppy, unmanageable and not clean. The tech i had did not bother to ask me if i was comfortable or okay with what he was doing. No small talk was made and he cut me about 10 times in a row. I then received a UV top coat on my nails. Wasn’t properly taken care of while here. Next time we’re doing another person that my sister had before. Until then, i will not recommend henry from here.
The quality and job was wonderful however they don’t have any prices listed. I got a full set with gel polish, a basic pedicure with gel polish and they charged me $105. I find that absolutely ridiculous! Highest I’ve seen in this area BY FAR!
This had been my nail salon for five years now and I love it! They have been there from when I was new to town, to getting married, pregnant with my first child and beyond. They're so good with my daughter. She loves Henry! They ask about her when I don't bring her in with me. Aside from that, they do a fantastic job with my nails and eyebrow work. I have paid for less with half the quality and it shows when I go back there. They're definitely the best salon in southern Indiana and I would recommend them to anyone that asks. I get compliments daily on how beautiful my nails look and I always tell them French Tips in Clarksville is where it's at. Good job team!
Place Pictures
French Tips Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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