King Nails

+1 260-572-0565

1016 W Seventh St Ste 110, Auburn, IN 46706 United States of America

Open Today: Closed

Quick Facts About King Nails

King Nails is a nail salon that seems to have a mix of positive and negative experiences from customers. In order to fully understand the strengths and weaknesses of the establishment, it is important to analyze the comments and feedback provided.

Starting with the strengths, several customers have highlighted the wonderful job that King Nails does. They mention that the pedicures are relaxing and the staff goes above and beyond in terms of hospitality and artistry. This indicates that the salon has skilled and attentive staff members who prioritize customer satisfaction. The cleanliness of the facility is also praised, suggesting that King Nails maintains high standards of hygiene, which is essential in a nail salon.

Another strength mentioned is the ability of King Nails to accommodate a large number of customers with short wait times. This indicates that the salon is well-organized and efficient in managing its appointments, ensuring that customers are not kept waiting for long periods. The mention of adorable kid chairs for pedicures also suggests that King Nails pays attention to creating a welcoming and comfortable environment for customers of all ages.

Moving on to the weaknesses, there are several complaints and negative experiences that need to be addressed. One common complaint is the lack of attention to detail and poor quality of work. Customers mention issues like nails looking lumpy, incorrect shapes, nail polish peeling off, and paint getting all over their fingers. These complaints suggest that some nail technicians at King Nails may not possess the necessary skills or attention to detail required for a satisfactory nail service.

Another recurring complaint is the rushed and impersonal service. Customers mention feeling like they were not given proper attention and that the technicians did not interact or communicate with them during the service. This lack of personalized service and poor customer engagement can result in dissatisfaction and a negative overall experience.

The cleanliness and hygiene of the salon also come into question with a negative review mentioning concerns about the tools not being packaged and the possibility of them being used on the previous customer. This raises a significant red flag as cleanliness is of utmost importance in a nail salon to prevent the spread of infections and ensure the safety and well-being of customers.

Some customers have also mentioned issues with pricing and lack of certain services. Complaints include being charged more than expected or not receiving the full range of services they were expecting. These pricing and service discrepancies can lead to customer dissatisfaction and a perception of poor value for money.

Overall, King Nails has strengths in terms of skilled and attentive staff, a clean facility, and the ability to accommodate a large number of customers. However, there are weaknesses in terms of attention to detail, personalized service, cleanliness, and pricing transparency. These weaknesses can negatively impact the overall customer experience and need to be addressed in order to maintain and improve the salon's reputation.

Best TL Reviews

I've come to King Nails several times, twice bringing my girls. They do such a nice job each time! We typically all get pedicures, which are wonderful and relaxing, and my girls get their nails painted. They always go above and beyond for my girls with both hospitality and artistry. The facility is clean and the staff are kind. I honestly cannot complain. We'll continue going back to King Nails!

i asked for a fill and a fill is only 35-40 dollars, i sit down and she literally rips all my acrylics off and decided to do a full set, she applied the acrylics and then started applying then started filing. i wanted coffin shape, they look more round then coffin so i was kinda unhappy with that but i didn’t say anything so she continued and then she started to paint them, got paint all over my fingers, the nails are lumpy and i might as well have done them at home because they would look better if i had. you can barely tell from the photo but in real life they look terrible and

i always go here and my nails always come out good but i went yesterday and they came out horrible. the nail lady filed my nail and as she was fileing it a chunk of either acrylic or nail polish came off with it and she didn’t fix it she just left it alone. i have a nail that the nail polish is peeling off and still has wet paint under meath like it was an air bubble same with 2 other nails. the shape is not coffin except for my two fixer with glitter.

Nice place, friendly staff, busy but able to accommodate everyone who came I. With short wait times. French tip gels $30. They do ask that everyone tip in cash, which I think is pretty normal. I thought the kid chairs for predicates were adorable.

I went here one day when some of the other nail salons in town were closed. WORST DECISION EVER. Seriously, the place was so gross I should have trusted my instinct and walked out. I really wanted a pedicure that day so I gave it a chance. There was no personalization or options for pedicures. It was very quick and was only "ok" in how it looked. The experience itself was awful, it was very rushed, no massage and I was nervous the whole time about the cleanliness of their tools which were not packaged and could have been used on the person before me. . Very poor customer service. The man who did mine did not speak to me once even while I was paying. I learned my lesson-I will not be back!

Helen did my manicure and did a great job! Will definitely be going back!

Very friendly people. I had to wait, because they were busy. It was worth it. My pedicure was wonderful and the young lady that took care of me was awesome!!!

Worst experience I have ever had! Charged $30 for manicure. Did a quick file and buff then painted my nails. No moisturizer no cuticle treatment no massage no nothing! I do a better job at home!